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Chasi
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Left us a star review
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼
Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!
Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!
We've been bringing our cars (and truck!) here for a couple of years. These folks are great! They're honest and trustworthy, and have never tried to bs me or upsell me on parts. A#1 good guys - I recommend them to everyone!
The replace on my bmw brakes price was great and they were very friendly and professional
They work wonders, had some pieces of my ignition coils left in the coil hole and they managed to get them out and cleared. Truly grateful for their mechanics I’ll be going there again!
Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend
Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!
Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.
Nice people working here that do their best to answer all questions and get you the best prices possible.
This place is great and would definitely recommend it to anyone. I have used them a few times already and haven't had any issues come from their work. First off the staff is super friendly and helpful which puts you at ease. Secondly they will diagnose your car and break it down for you on what specifically is wrong and not try and upsell you on what you wouldn't need. They also run car fax reports on your car to see what maintenance should be done on your car to help maintain and prolong the life of your car. They also follow up after they have done the service to check to make sure no issues have come up. If your looking for a new place to take your car, check them out you will not be disappointed.
The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!
I had a great experience at The Shop. After having a check engine light pop up, I reached out to The Shop based on their excellent google review. They did not disappoint. Jacob was very communicative and thoroughly explained the issue and the repair when he called after the diagnosis. I feel that the repair was a very fair price and, more importantly, I trust their work. The Shop will be my first stop for future repair work, no question.
Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
great service. worked their asses off for me. quality work seriously reccomend this place
Top Notch Mechanics. The owner is great at seeing his business through the customers eyes. Can't beat the $49.00 oil change. This business will excel in all your Service needs. Top level parts are used for all repairs.
This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.
I cannot say enough about how fantastic The Shop is! They are not only a great auto shop, but one with integrity. Steven and Jacob were so amazing. I went in to have my wheel barring replaced. I told them about my experience at Meineke and that they just did the brakes... Jacob found that the brake job I just had done by Meineke (Don't ever go there for anything!) reused old hardware and was missing pieces, and that a tire was missing a lug nut because they stripped the bolt! Jacob was so nice and fixed all of Meineke's mistakes for free, made sure to show me what the bad parts looked like compared to the new ones, AND without me asking, took pics of the awful job Meineke did (along with notes) so that I could make formal complaints to the company. To top it off, they gave me an amazing deal on the wheel barring replacement! They 100% have my business from here on out. Thank you for making sure my car was taken care of and safe to drive 🚗👨🔧💙
Great customer service and very experienced techs. Would definitely recommend
What turned out to be a false alarm, could have easily been a nightmare had it not been for the honesty and professionalism of the staff at The Shop. Highly recommend this establishment as they are both diligent and honest. We will continue to do business with The Shop!
The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!
Very polite and well mannered. They always take care of us! All the employees there are willing to explain what you need most with the best knowledge and kindness. I love The Shop’s employees and attitude.
I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!
My second great experience at The Shop. Those guys do really great work, and in a professional and timely manner. Had a hole in the radiator on my RAV4. It was going to take a week or two at least at another place I checked, but I just couldn’t wait that long. Needed the car for a trip in 5 days. Just like my previous visit here they did a great reasonably priced job. Steven and the crew are excellent to work with.
We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.
Had a great experience today when I went to the shop today. Great people, great service, great pricing. Finished it within the day
Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.
Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area
steven was great, was able to pop my hood open when no one else could! fast, efficient and great service. will be going back. plus was able to walk across the street to the frozen yogurt shop (sweet savannahs) and cute little pet store (derby paws) and check them out while they were working on my car!
Updated review!!!! Just had oil chg/tire rotation. First time the car didn’t need additional maintenance 😳😁. Highly recommend The Shop for professional maintenance and honest dealings. Get your ride ready for hot weather at The Shop.
I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
I have been here a couple of times for car troubles and they always communicated with me and got it done in a timely manner. Saved my life a couple of times! Great customer service and even better work!
Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.
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