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Chasi
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Left us a star review
I’ve been to these guys a couple of times for my Chevy Malibu. They always do good work. They do give information about the work that was done. Very detailed oriented.👍
I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.
A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.
You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend
Great customer service and very experienced techs. Would definitely recommend
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!
The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.
We've been bringing our cars (and truck!) here for a couple of years. These folks are great! They're honest and trustworthy, and have never tried to bs me or upsell me on parts. A#1 good guys - I recommend them to everyone!
Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.
Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!
Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!
Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
This place is great and would definitely recommend it to anyone. I have used them a few times already and haven't had any issues come from their work. First off the staff is super friendly and helpful which puts you at ease. Secondly they will diagnose your car and break it down for you on what specifically is wrong and not try and upsell you on what you wouldn't need. They also run car fax reports on your car to see what maintenance should be done on your car to help maintain and prolong the life of your car. They also follow up after they have done the service to check to make sure no issues have come up. If your looking for a new place to take your car, check them out you will not be disappointed.
Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!
Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.
Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!
Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.
Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.
Nice people working here that do their best to answer all questions and get you the best prices possible.
The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!
Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.
Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best
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