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M - F: 9am - 6pm

10115 Taylorsville Rd

Louisville, KY 40299

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

4.9

Based on 483 Reviews

Nick Stover

June 18, 2025

Nice people working here that do their best to answer all questions and get you the best prices possible.

Jack Tuthill

November 18, 2025

Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!

K B

June 11, 2025

We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.

Seth Stewart

June 18, 2025

Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!

Stace

June 4, 2025

The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!

Monkey. Gov

October 2, 2025

I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼

Leonidas Aivatzidis

May 27, 2025

Awesome people thanks good job!!!

Garrett Bryan

July 1, 2025

Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10

Andrew Gowans

May 23, 2025

We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!

Mery Elisabeth Garcia Ricardo

January 16, 2026

The best auto shop in Kentucky, without a doubt.

Julia Hester

July 11, 2025

The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!

Sarah Garrett

June 29, 2025

We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!

Kasey Wellinghurst

June 6, 2025

The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!

Donald Benson

January 9, 2026

I’ve been to these guys a couple of times for my Chevy Malibu. They always do good work. They do give information about the work that was done. Very detailed oriented.👍

cynthia murphy

May 14, 2025

Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!

Michael Goldentul

June 13, 2025

Very knowledgeable and fair!

Cole Johnson

Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.

Kevin Anderson

The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.

temario moore

July 9, 2025

They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!

Kevin Parker

May 22, 2025

Good caring people. Very knowledgeable.

Michael Easter

July 2, 2025

Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!

Tad

February 18, 2026

Dylan Lewis

July 8, 2025

Great customer service and affordable!

Lori Manthey

June 10, 2025

We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.

Amaan Arain

Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area

Lucius Negrillo

Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.

David Scott

Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!

Travis Smith

June 5, 2025

Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend

Kaitlyn W

July 3, 2026

Such a great shop, the owner is so incredibly welcoming and kind. I look forward to taking my car here again if needed!

Steve Emge

The replace on my bmw brakes price was great and they were very friendly and professional

Mike Bosela

August 19, 2025

I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.

Rodnitia Allen

Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

Nicole Schneider

February 5, 2026

So friendly and kept me informed every step of the way. Super quick and didn't overcharge like most places.. I think I've found my new go to shop for all my auto repair needs.. highly recommend them to anyone who needs any auto repairs.. thank you so much for being so quick and not overcharging me like most auto repair places! I will be back for sure! My starter apparently was really bad off and they said it had no life in it at all. So glad there is an honest shop close by.

will mosby

June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

Ryan Garrett

June 23, 2025

Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!

Lindsay Howard

September 22, 2025

Excellent service and friendly environment!

Tyler Nieto

Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!

Evin Mann

July 26, 2025

I really liked Joey and how professional everyone conducted themselves

Benjamin Jones

July 3, 2025

Curt Richey

June 2, 2025

They did a great job with my vehicle!

Sunny Ray

February 12, 2026

Josh Hujo

July 14, 2025

I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.

Ton Ali

September 15, 2025

My CLK had not been driven for about a year and the brakes were not working well.

Brandon Fish

May 14, 2026

This establishment is top notch! My first time ever walking into this place, and I got treated like I was a regular! The guy at the desk (I apologize, I can’t remember his name) was extremely helpful, and explained the process from start to finish… and it went exactly as I was told. My car runs like a champ! Also extremely happy I could bring it in after 2p, and got it back, in plenty of time before they closed at 6p! Flawless victory! You have a repeat customer. Thank you so much!!

Tanner Lewis

Bradley Goldman

July 20, 2025

Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!

Doug Clark

April 24, 2026

Super fast and efficient! Tanner was super helpful and friendly with my Alignment, Axel seal and oil change. Highly recommend this shop

I,am Phillip

July 24, 2025

Lincoln Temple

June 25, 2025

Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!

Dan H

February 20, 2026

We moved to the area about 18 months ago and have only used The Shop for our mechanic needs for our two cars. We have found the people to be extremely fair and professional and have been happy with their work. I really can't recommend them enough if you want a trustworthy garage that does great work. Had our Outback in today and the job turned out to be bigger than we anticipated but they still found the time to get it knocked out so we'd have the car for the weekend. Great service.

jason s

May 12, 2025

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

Sarah Beagle

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

TaNaa Davis

September 5, 2025

The shop is the best place to get your car repaired!! They are wonderful

Joshua Villatoro

May 19, 2025

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