About Us

Automotive Repair and Maintenance in Jeffersontown, KY

Delivering exceptional automotive expertise, we aim to be your trusted choice for top-notch repairs and maintenance, forging lasting relationships based on trust and excellence in care.

Providing Expert & Honest Service to Jtown and Louisville.

Our History

With a combined 35+ years of industry experience, our Jtown-native auto shop has built a rich history rooted in our passion for cars and unwavering dedication to customer satisfaction. Throughout the years, we have honed our knowledge and skills, becoming a trusted name in the community. Our love for automobiles shines through in every service we provide, as we strive to exceed expectations and forge lasting relationships with our valued customers.

We are proud to be a locally-owned and operated business, and we are committed to providing our customers with the best possible service. Our shop is conveniently located in Jeffersontown, so you can be sure that your vehicle is in good hands.

Our Service

Our service is exceptional, providing top-notch care and leaving customers satisfied with their vehicles in prime condition. With friendly and knowledgeable staff, transparent communication, and meticulous attention to detail, we deliver an experience that goes above and beyond expectations.

red and black honda car

Our Automotive Experts

Our auto shop boasts a phenomenal team of skilled professionals who are dedicated to providing outstanding service and expertise, ensuring your vehicle receives the best care possible.

The Shop KY Jeffersontown Auto Shop Steven

Steven Kelly

Owner – Shop Manager

The Shop KY Jeffersontown Auto Shop Jacob

Jacob Zimmerlee

Owner – Shop Foreman

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 189 Reviews
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Amber Allen
February 25, 2024

First time customer. Great communication and no hassle service. Thank you all for getting me back on the road quickly and safely!!

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Madison Whitehouse
February 3, 2024

My husband and I have been taking our vehicles here for a few months and we could not have asked for a better experience. The staff is kind and takes the time to explain what they are doing and why, which I am very appreciative of. I could not recommend The Shop more, you will not have a better experience anywhere else.

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Brandon Ray
December 1, 2023

Had the unfortunate luck of having two of my vehicles breakdown in the same week. I took them both to The Shop, and very thankful I did. Steven and Jacob are extremely good at what they do, and made it a painless experience. Both were very knowledgeable and took valuable time to explain to me the items that needed to be repaired. I would highly recommend!

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BillyGene Tennill
November 2, 2023

Best auto shop I’ve been to yet! Very professional, honest, and got my car back in a reasonable time. I’ll be recommending them

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Alexis Winters
December 11, 2023

I will always come to the shop! Very friendly and helpful staff. Thanks again guys!

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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

Kelsey Lynn Grasch
Kelsey Lynn Grasch

Left us a 5 star review

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Kelsey Lynn Grasch
October 30, 2023

The best mechanic ever & the nicest staff EVER! Jacob & Steven are absolutely amazing and very knowledgeable!!! Highly recommend to any family and friends!

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Carter A
March 1, 2024

Awesome, Fast, Friendly, and Easy Going Service!! I definitely would go back for any maintenance on my car! I highly recommend them!

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Lorin H
October 24, 2023

I called The Shop in tears after receiving an insane invoice from Meineke on Plantside Drive. Steven had me come in immediately. We went over the issues that Meineke said were wrong with my car, and Jacob took a look at it. Some of the issues that Meineke said were wrong with my car weren’t even true. Jacob walked me through everything he was doing and even showed me exactly what the issues were. Even if I had no clue what was going on, he explained everything to me in a way anybody could understand. The Shop cost half of that of Meineke and the service couldn’t be beat. I would recommend The Shop to anyone but especially to women. Its difficult to find a place that will charge you honestly and be totally clear about things when you go in alone. I felt extremely comfortable with the work being done and the price of the service. They were totally clear with everything they were doing and I never felt like I was being scammed. You will get only the best and most honest service from a wonderful team. The service was unbeatable and the hospitality was top tier. I will never go anywhere else! Thank you guys!

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Nick Klee
November 1, 2023
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Erin Tenjo
March 30, 2024

Loved this shop! Glad I brought my car here and I will recommend anyone to come here when looking for a good crew to take care of you. The Shop saved the day with a sudden emergency with the vehicle and they did a great job taking care of it. ⚙️

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Nina Smith
December 11, 2023

I was well pleased with the quality of service provided on my vehicle and the professionalism of Steve and Jacob at The Shop!!! I highly recommend The Shop for vehicle maintenance services. The service was excellent, and Steve was very helpful with my overall experience , he went well far and beyond to ensure I was included in the total process with my vehicle. Great team at The Shop!!!

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Brach McRae
February 10, 2024

Took care of a brake job that another prominent brake shop in town didn't want to mess with. Fair price. Follow up call from the mechanic the next day to ensure car was operating properly.

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Gyner Xona
December 7, 2023

Fantastic repair shop!

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Michael Gordon
December 18, 2023
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Nickolas Skaggs
January 22, 2024

Very nice and personable staff. They’ll help you with anything you need

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Gary Moore
February 8, 2024

Good Experience! Both employees that I had contact with were courtesy and knowledgeable Will use again for future services

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Madison Almon
November 1, 2023

I will not take my car anywhere else! Went there for the first time recently and was blown away at how I was treated. They maintained communication throughout the entire day with pictures of my car/car parts that really helped explain what needed fixed and why. Stephen and his team are wonderful! They even contacted me the following week to make sure everything was satisfactory!

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Louis Miller
March 15, 2024

Nice experience. Steve and Jacob both explained in layman terms what my car AC needed. Price was reasonable. I’ll recommend to family and friends.

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Rick Weed
February 22, 2024

I was traveling and needed a radiator hose replaced. The Shop was able to replace the hose and coolant, and get me on my way quickly. They even washed the old coolant out of the engine compartment. They really saved my day. 10 Stars for The Shop.

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Jacob Chastain
March 8, 2024
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Patrick Kelly
January 4, 2024

I had a great experience getting my Jeep Grand Cherokee fixed up at the shop! The staff there were very knowledgeable and informative and I could tell they were looking out for me every step of the way. They gave me multiple options on repairs and bulb replacements and ended up getting me a great price on replacing my headlights. In the end it was FAR cheaper than what I was quoted at the Jeep dealership. I love supporting local businesses when I can and a trustworthy and competent mechanic is invaluable! I will certainly be taking all of my vehicles there for any future repairs!

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Kayla Boren
November 1, 2023

Will always give a five star! Steven and his guys are always so friendly and professional. They always go out of their way to make sure everything is done the right way and you leave happy! 10/10

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John Baird
March 11, 2024

Took 2009 honda ridgeline to be checked out before purchasing from honda world. Pointed out several small issues and I informed honda and saved money on the price of vehicle. Very nice and professional.

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Paolo Chacon
December 20, 2023

Excellent service. Steven and company are super nice and take time to explain exactly if we need anything else done and why. Got our alignment, oil change, and a brand new battery installed for a very fair and accessible price. Our battery even got upgraded to a bigger one at no cost since the first battery installed seemed to not test well for whatever reason. It was a pleasure doing business here and we will definitely be back!!

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Daniel Hunt
November 7, 2023

They are upfront and honest! I was referred to go here by my boss. Great guys and I will surely come back again.

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Kathryn Castillo
March 7, 2024

Awesome guys!!! Honest and best mechanics I've ever experienced. They explain everything, and get me in and out fast. I'll never go anywhere else, while I'm here in Kentucky. Thank you so much! Would recommend to anyone.

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Julia Hawkins
November 18, 2023

Great experience!

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Tim Orban
April 15, 2024

These guys are phenomenal, the quality customer service as well as the quality work is hard to top. These guys can fix everything from your daily driver to your track driven race car. I highly recommend these guys to anyone needing any kind of maintenance and repairs for a quality price.

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Dave Opalka
April 2, 2024

Steven and his crew took care of my issue on short notice. Made time to fit me into their schedule on same day.

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Dillon
November 20, 2023

Very professional team I’ll be back

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Joseph gumer
January 26, 2024

Locally owned, and 100%?!? It does exist!!!! Jacob & Steven are the owners and the ones taking care of you!!!

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James Burns
April 17, 2024

As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.

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Warren Mills
April 3, 2024

Excellent in everyway

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Madison Whitehouse
February 3, 2024

My husband and I have been taking our vehicles here for a few months and we could not have asked for a better experience. The staff is kind and takes the time to explain what they are doing and why, which I am very appreciative of. I could not recommend The Shop more, you will not have a better experience anywhere else.

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Kari Robertson
November 18, 2023

Just call The Shop the new hang out in town. From the moment I walked in I was greeted with enthusiasm and professionalism. While getting my vehicle serviced they were so transparent, providing photos and even taking me back to my vehicle to showing me issues to be watched and/or fixed. They provided honest and fair quotes. Truly, you always dream of finding an auto body like this and I’m so lucky it’s in my backyard. I’ll be going to The Shop for all of my future work on my vehicle. THANK YOU, Steven and Jacob!

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Sydney T
December 28, 2023

Very pleased with my service! They checked everything that I had requested be checked and advised me as to what was needed and only what was needed rather than pushing or agreeing to do additional work that wasn't needed. The price was on market with what I expected to pay. It was very convenient to drop my car off the night before and it was ready for pick up when I needed. They communicated with me throughout the process. I would definitely recommend The Shop.

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Beth Goldwin
December 19, 2023

Honest work at a fair price. Kept me informed all the way through my service. It's the only place I'll take my vehicle when my husband can't do the work.

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Lennon Radcliffe
December 14, 2023

Love the location by the Gaslight Square. Very easy and accessible for low cars. I called the day before and they squeezed me in for a quick alignment on my daily driver so I could ensure a clean bill of health on my end of year road trip. They even followed up a day after the service to get feedback on the alignment for satisfaction. This part I was not expecting them to do so it was nice to know they are hungry for continuous improvements. I have two other track performance-oriented cars that will be allowed to go there as they are a trusted place to be.

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Allie Mckune
December 5, 2023

Amazing customer service, very thorough, and honest. Pricing wasn’t bad either.

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Miles Frazier
November 8, 2023

Steven has a great place of business here. Often times I have found myself dealing with mechanics that do the bare minimum and prey on the ignorance of everyday people. Steven and his crew are not of that crowd. They genuinely care about the people and the cars that they bring in. Fair prices and great customer service with short lead times.

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Dennis Truman
February 21, 2024

My experience with The Shop was above par! My daughters car wouldn't start and I needed to have it towed. I called around multiple places and they all were about 2 weeks out. I called the shop initially and they didn't answer. However, I left a message and within just a couple minutes I had a call back and a text from The Shop. I called back and they could look at the car that day and let me know what they thought. It was an hour or so later and I was told it was the starter and that he would have it done in the next day or two. The Shop went above and beyond and took care of a few other minor repairs I needed as well. Price was excellent for the speed, service and overall experience. They even came in on the weekend so I could get my car back as I couldn't make in before they closed on Friday. This is the auto repair shop to go to! The shop will be my first call for now on and has my complete recommendation for others!

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Morgan Preston-Castens
February 1, 2024

I needed a new A/C put in my car after another shop was unable to finish it. The Shop not only got me in so promptly, but I had A/C running in my car by the end of the week. The value is definitely there! I am so grateful for their professionalism and attention to detail. I found my new automative maintence home!

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jerry cheeks
February 26, 2024

I brought my jeep to The Shop and was able to get a diagnosis very quick. They were prompt, honest, and very helpful. This will be my go-to shop moving forward. Thank you guys!

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Bryan Cashon
December 7, 2023
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Dženis Čampara
February 3, 2024

Great service, great prices. Cant ask for more!

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Paul Hieb
November 7, 2023

The Shop installed a 2.5” fox extended travel lift kit, upper control arms and parabolic springs on my 2023 Nissan Frontier to lift it. It turned out perfect. I couldn’t have been more pleased with the quality of their work and professionalism. I highly recommend you get with Steve and Jacob at the shop for all of your project and maintenance need’s.

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Fielding
November 27, 2023

Outstanding experience with very reasonable prices. Took my 2017 Highlander in for an oil change and found the last place I had service done was trying to take me for thousands. Jacob and Steven are honest and professional. They did not try and sell me services that are not needed. I will be back and will recommend to everyone.

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Laura West
November 3, 2023

Friendly and Knowledgeable. Explained issues clearly and thoroughly.

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Andrew Ellis
February 21, 2024

Steven and Jacob are by far two of the most knowledgable mechanics I know. Not to mention their communication and clean shop! I would recommend them for any work and they have all of my business. Thanks Guys!

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Jeanne Oliver
December 29, 2023

Very professional. I’ll recommend them to everyone!

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Edward Lucey
April 2, 2024

Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

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Alexis Winters
December 11, 2023

I will always come to the shop! Very friendly and helpful staff. Thanks again guys!

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Amber Allen
February 25, 2024

First time customer. Great communication and no hassle service. Thank you all for getting me back on the road quickly and safely!!

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Tim Elder
February 15, 2024

The Shop took care of me when I had an urgent car repair. They were able to quickly address the issue and had me on my way for my busy day.

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Miranda Pierce
December 3, 2023

10/10 recommend The Shop! Their honesty and willingness to explain the process was appreciated. Pricing was incredibly reasonable. We will be returning!!