About Us

Automotive Repair and Maintenance in Jeffersontown, KY

Delivering exceptional automotive expertise, we aim to be your trusted choice for top-notch repairs and maintenance, forging lasting relationships based on trust and excellence in care.

Providing Expert & Honest Service to Jtown and Louisville.

Our History

With a combined 35+ years of industry experience, our Jtown-native auto shop has built a rich history rooted in our passion for cars and unwavering dedication to customer satisfaction. Throughout the years, we have honed our knowledge and skills, becoming a trusted name in the community. Our love for automobiles shines through in every service we provide, as we strive to exceed expectations and forge lasting relationships with our valued customers.

We are proud to be a locally-owned and operated business, and we are committed to providing our customers with the best possible service. Our shop is conveniently located in Jeffersontown, so you can be sure that your vehicle is in good hands.

Our Service

Our service is exceptional, providing top-notch care and leaving customers satisfied with their vehicles in prime condition. With friendly and knowledgeable staff, transparent communication, and meticulous attention to detail, we deliver an experience that goes above and beyond expectations.

red and black honda car

Our Automotive Experts

Our auto shop boasts a phenomenal team of skilled professionals who are dedicated to providing outstanding service and expertise, ensuring your vehicle receives the best care possible.

The Shop KY Jeffersontown Auto Shop Steven

Steven Kelly

Owner – Shop Manager

The Shop KY Jeffersontown Auto Shop Jacob

Jacob Zimmerlee

Owner – Shop Foreman

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 196 Reviews
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CreationsBy Pierce
December 3, 2023

Appreciate the work down for us by The Shop! They were able to help us when we were in a pinch and got the job done quickly and with professionalism!

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Dillon
November 20, 2023

Very professional team I’ll be back

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Rachel Brashear
April 18, 2024

Everyone at The Shop was extremely kind and knowledgeable. They helped me out right away, assured me everything would get fixed correctly and made me feel very confident that I brought my car to the right place. They got me back on the road to my kids asap. The staff there made going to a mechanic an easy and pleasant experience. I’d 1000% send any of my friends and family there.

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Allie Mckune
December 5, 2023

Amazing customer service, very thorough, and honest. Pricing wasn’t bad either.

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Jamie Decker
November 2, 2023

Great price and service! They were able to schedule my car in and get my car back in the road quickly! The price what I was quoted was the price I payed. There were no high pressure up-sale or games. Just up front honest work! I wish all business were operated this way!

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Tim Orban
April 15, 2024

These guys are phenomenal, the quality customer service as well as the quality work is hard to top. These guys can fix everything from your daily driver to your track driven race car. I highly recommend these guys to anyone needing any kind of maintenance and repairs for a quality price.

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Krista Moberly
April 25, 2024

I thought I had a serious issue when it was really just the wrong bulb being placed incorrectly. Pricing was completely fair and customer service was amazing!! Will be coming back

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Brandon Ray
December 1, 2023

Had the unfortunate luck of having two of my vehicles breakdown in the same week. I took them both to The Shop, and very thankful I did. Steven and Jacob are extremely good at what they do, and made it a painless experience. Both were very knowledgeable and took valuable time to explain to me the items that needed to be repaired. I would highly recommend!

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Rick Weed
February 22, 2024

I was traveling and needed a radiator hose replaced. The Shop was able to replace the hose and coolant, and get me on my way quickly. They even washed the old coolant out of the engine compartment. They really saved my day. 10 Stars for The Shop.

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Emily Evans
April 29, 2024

Steven and crew were great. From initial inquiry to job completion, response time was quick. Communication throughout was thorough - the technician took the time to explain how he fixed an issue. Everyone who greeted me did so with a polite warmth. Pricing was very competitive - I was able to save $$$ by taking my vehicle here instead of the dealership. I’ll be a repeat customer!

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Julia Hawkins
November 18, 2023

Great experience!

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Rich Smith
January 15, 2024

Top notch repair shop and very friendly, great service would recommend!

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PickleVille502
February 8, 2024

Best service in town and did brake job for Prius and communicated well during process, excellent. Thanks for you hard work and great service!! Will tell everyone!! Rich Smith

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Isaiah A
April 26, 2024

THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha!

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Carl Stucker
December 18, 2023

Great service!

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Amber Allen
February 25, 2024

First time customer. Great communication and no hassle service. Thank you all for getting me back on the road quickly and safely!!

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Warren Mills
April 3, 2024

Excellent in everyway

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Anne Niehaus
February 13, 2024

Here is a Valentine for everyone who wants quality HONEST ETHICAL repair and maintenance work on their car!!❤️!! Bring ALL your needs to The Shop. My faith has recently been restored-there are good people doing professional work Jacob and Steven took photos of the work, explained in detail what was needed now and what could wait. If I listed everything they did RIGHT you’d swear I was a preacher and you were trapped in church!! See for yourself-make points with your mother in law, tell her about THE SHOP. You’re welcome 😉

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Dennis Truman
February 21, 2024

My experience with The Shop was above par! My daughters car wouldn't start and I needed to have it towed. I called around multiple places and they all were about 2 weeks out. I called the shop initially and they didn't answer. However, I left a message and within just a couple minutes I had a call back and a text from The Shop. I called back and they could look at the car that day and let me know what they thought. It was an hour or so later and I was told it was the starter and that he would have it done in the next day or two. The Shop went above and beyond and took care of a few other minor repairs I needed as well. Price was excellent for the speed, service and overall experience. They even came in on the weekend so I could get my car back as I couldn't make in before they closed on Friday. This is the auto repair shop to go to! The shop will be my first call for now on and has my complete recommendation for others!

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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

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Nina Smith
December 11, 2023

I was well pleased with the quality of service provided on my vehicle and the professionalism of Steve and Jacob at The Shop!!! I highly recommend The Shop for vehicle maintenance services. The service was excellent, and Steve was very helpful with my overall experience , he went well far and beyond to ensure I was included in the total process with my vehicle. Great team at The Shop!!!

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Fatima Zamora
March 22, 2024

These guys are amazing, super good job, price right and very communicative. Would recommend with my eyes closed, amazing… truly amazing. Is really hard to find a trustworthy place that does such a good job like this

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Barbara Greene
March 29, 2024

Steven and his staff are great! They understand how important my baby girl is to me and how important getting her serviced quickly and properly is to me. I trust them with my baby girl. (Baby Cruz) They have become her new pediatricians.

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Kent Keenan
December 27, 2023

I was very impressed with The Shop and the staff. I went in to repair an oil leak and they went out of their way to make sure the leak was taken care of, and other problems were corrected. My 2005 G35 coup is now running the way I remember it use to. I am going to return my car to them next month to correct some electrical problems that I have. There we recommended to me, and I have recommended them to two other people since I starting dealing with them. I trust these guys with their work, and I look forward to rebuilding my car with them.

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Gary Moore
February 8, 2024

Good Experience! Both employees that I had contact with were courtesy and knowledgeable Will use again for future services

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Matt Reynolds
May 15, 2024

Can't say enough about these guys. Stephen and Jacob are awesome. The rack and pinion replacement they did for me around a year ago is driving great. And today they beat Amazon on the battery they sold us!

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BillyGene Tennill
November 2, 2023

Best auto shop I’ve been to yet! Very professional, honest, and got my car back in a reasonable time. I’ll be recommending them

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John Baird
March 11, 2024

Took 2009 honda ridgeline to be checked out before purchasing from honda world. Pointed out several small issues and I informed honda and saved money on the price of vehicle. Very nice and professional.

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Brad Hooper
November 30, 2023

Stephen is very accommodating, the expectation was set and they followed through on time, I don't think you could ask for better.

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Alexis Winters
December 11, 2023

I will always come to the shop! Very friendly and helpful staff. Thanks again guys!

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Justin Allen
May 8, 2024

Best place in town 🙌🏼 thanks for all your help getting my vehicles back to where they need to be.

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Lauren Wyatt
February 15, 2024

This has been the best car repair experience I’ve ever had. The amount of care that Steven gives is unmatched. Very grateful.

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random univrses
January 22, 2024

The people here are friendly and honest. The work they do is amazing and it's well priced. Definitely would recommend 👍.

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Linda Allen
March 2, 2024

My grandson recently went there and had an awesome experience with his car! If he had a great experience, then I’m sure everyone else would too!

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Sadie Matthews
December 22, 2023

Steven and Jacob are amazing and honest! I highly recommend taking your car here!

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Miles Frazier
November 8, 2023

Steven has a great place of business here. Often times I have found myself dealing with mechanics that do the bare minimum and prey on the ignorance of everyday people. Steven and his crew are not of that crowd. They genuinely care about the people and the cars that they bring in. Fair prices and great customer service with short lead times.

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Robyn C
May 7, 2024

Exceptional service! I called them quite by accident when the dealership said they could not see me until mid June after my check engine came on. The owner, Steven Kelly, said come right over and we will diagnose the problem. I did and was completely at ease. Took my car in today and I can’t say enough good…a great bunch of guys (even though I had to walk there…LOL). I’ll never go anywhere else!!

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Paolo Chacon
December 20, 2023

Excellent service. Steven and company are super nice and take time to explain exactly if we need anything else done and why. Got our alignment, oil change, and a brand new battery installed for a very fair and accessible price. Our battery even got upgraded to a bigger one at no cost since the first battery installed seemed to not test well for whatever reason. It was a pleasure doing business here and we will definitely be back!!

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Carter A
March 1, 2024

Awesome, Fast, Friendly, and Easy Going Service!! I definitely would go back for any maintenance on my car! I highly recommend them!

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Morgan Preston-Castens
February 1, 2024

I needed a new A/C put in my car after another shop was unable to finish it. The Shop not only got me in so promptly, but I had A/C running in my car by the end of the week. The value is definitely there! I am so grateful for their professionalism and attention to detail. I found my new automative maintence home!

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Janet Heck
December 21, 2023

The Shop deserves a 5-Star rating. They were patient and took time to listen when I explained my problem with my 1999 Dodge van. I left my car with them and within 3 hours, they were calling me with a diagnosis. They were honest, professional, and forthcoming about the condition of my current car. The Shop will be the place I go to with any problems with my next car.

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Laura West
November 3, 2023

Friendly and Knowledgeable. Explained issues clearly and thoroughly.

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Kathryn Castillo
March 7, 2024

Awesome guys!!! Honest and best mechanics I've ever experienced. They explain everything, and get me in and out fast. I'll never go anywhere else, while I'm here in Kentucky. Thank you so much! Would recommend to anyone.

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Nickolas Skaggs
January 22, 2024

Very nice and personable staff. They’ll help you with anything you need

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Edward Lucey
April 2, 2024

Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

Yall won’t read enough of this review to truly describe the incredible respect, honesty, and value that this shop has for you and your vehicle. Were from Nebraska, came in for the weekend but had a misfire on #4 of our suburban. Although he was booked with local customers they understood the weekend was coming and we needed to get home Sunday. Wanna talk about fast… problem was diagnosed, parts were ordered, replaced, test drove, and I was on my way. And the price… I’d be tempted to haul a vehicle out here for them to fix and still save money compared to prices back at home. THANK YOU for taking care of us like you did!

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Joseph gumer
January 26, 2024

Locally owned, and 100%?!? It does exist!!!! Jacob & Steven are the owners and the ones taking care of you!!!

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Elaine Rector
January 3, 2024

Everything you can ask for in a service shop. Great people, fair prices, fast service. Stephen kept in touch with all updates. We will definitely be back!

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Madison Whitehouse
February 3, 2024

My husband and I have been taking our vehicles here for a few months and we could not have asked for a better experience. The staff is kind and takes the time to explain what they are doing and why, which I am very appreciative of. I could not recommend The Shop more, you will not have a better experience anywhere else.

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Chelsea Wellinghurst
March 22, 2024

10/10 service! Steven and his team are exactly who you want working on your vehicles. They are trustworthy and also able to fit you in at last minute notice. They are hard working and very up front and honest. If you don’t understand Steven and his experienced team will gladly sit down and explain things to you. Will always use this place for my car needs!

Chris Niemann (Moses)
Chris Niemann (Moses)

Left us a 5 star review

Yall won’t read enough of this review to truly describe the incredible respect, honesty, and value that this shop has for you and your vehicle. Were from Nebraska, came in for the weekend but had a misfire on #4 of our suburban. Although he was booked with local customers they understood the weekend was coming and we needed to get home Sunday. Wanna talk about fast… problem was diagnosed, parts were ordered, replaced, test drove, and I was on my way. And the price… I’d be tempted to haul a vehicle out here for them to fix and still save money compared to prices back at home. THANK YOU for taking care of us like you did!

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Louis Miller
March 15, 2024

Nice experience. Steve and Jacob both explained in layman terms what my car AC needed. Price was reasonable. I’ll recommend to family and friends.

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Lauren Wyatt
February 15, 2024

This has been the best car repair experience I’ve ever had. The amount of care that Steven gives is unmatched. Very grateful.

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Daniel Hunt
November 7, 2023

They are upfront and honest! I was referred to go here by my boss. Great guys and I will surely come back again.

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Joseph Gumer
January 26, 2024
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Alexis Winters
December 11, 2023

I will always come to the shop! Very friendly and helpful staff. Thanks again guys!

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Allie Mckune
December 5, 2023

Amazing customer service, very thorough, and honest. Pricing wasn’t bad either.

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Fielding
November 27, 2023

Outstanding experience with very reasonable prices. Took my 2017 Highlander in for an oil change and found the last place I had service done was trying to take me for thousands. Jacob and Steven are honest and professional. They did not try and sell me services that are not needed. I will be back and will recommend to everyone.

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Heather Gray
April 18, 2024

AMAZING work done by an awesome crew! These are the NICEST most reasonable people. They diagnosed the problem last minute, performed excellent, high quality work at the drop of the dime, stayed late so I could get my vehicle(s). Affordable price, I was able to get BOTH my vehicles repaired. I will forever come back to this place, this is THE SHOP.

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Casey Cox
May 16, 2024

All of the employees were super kind and helpful!

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CreationsBy Pierce
December 3, 2023

Appreciate the work down for us by The Shop! They were able to help us when we were in a pinch and got the job done quickly and with professionalism!

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Janet Heck
December 21, 2023

The Shop deserves a 5-Star rating. They were patient and took time to listen when I explained my problem with my 1999 Dodge van. I left my car with them and within 3 hours, they were calling me with a diagnosis. They were honest, professional, and forthcoming about the condition of my current car. The Shop will be the place I go to with any problems with my next car.

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Madison Whitehouse
February 3, 2024

My husband and I have been taking our vehicles here for a few months and we could not have asked for a better experience. The staff is kind and takes the time to explain what they are doing and why, which I am very appreciative of. I could not recommend The Shop more, you will not have a better experience anywhere else.

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Rich Smith
January 15, 2024

Top notch repair shop and very friendly, great service would recommend!

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Jamie Decker
November 2, 2023

Great price and service! They were able to schedule my car in and get my car back in the road quickly! The price what I was quoted was the price I payed. There were no high pressure up-sale or games. Just up front honest work! I wish all business were operated this way!

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Jeanne Oliver
December 29, 2023

Very professional. I’ll recommend them to everyone!

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Rachel Brashear
April 18, 2024

Everyone at The Shop was extremely kind and knowledgeable. They helped me out right away, assured me everything would get fixed correctly and made me feel very confident that I brought my car to the right place. They got me back on the road to my kids asap. The staff there made going to a mechanic an easy and pleasant experience. I’d 1000% send any of my friends and family there.

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Paolo Chacon
December 20, 2023

Excellent service. Steven and company are super nice and take time to explain exactly if we need anything else done and why. Got our alignment, oil change, and a brand new battery installed for a very fair and accessible price. Our battery even got upgraded to a bigger one at no cost since the first battery installed seemed to not test well for whatever reason. It was a pleasure doing business here and we will definitely be back!!

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Anne Niehaus
February 13, 2024

Here is a Valentine for everyone who wants quality HONEST ETHICAL repair and maintenance work on their car!!❤️!! Bring ALL your needs to The Shop. My faith has recently been restored-there are good people doing professional work Jacob and Steven took photos of the work, explained in detail what was needed now and what could wait. If I listed everything they did RIGHT you’d swear I was a preacher and you were trapped in church!! See for yourself-make points with your mother in law, tell her about THE SHOP. You’re welcome 😉

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Dillon
November 20, 2023

Very professional team I’ll be back

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Dakota Ellis
December 8, 2023
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Andrew Ellis
February 21, 2024

Steven and Jacob are by far two of the most knowledgable mechanics I know. Not to mention their communication and clean shop! I would recommend them for any work and they have all of my business. Thanks Guys!

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jerry cheeks
February 26, 2024

I brought my jeep to The Shop and was able to get a diagnosis very quick. They were prompt, honest, and very helpful. This will be my go-to shop moving forward. Thank you guys!

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Lennon Radcliffe
December 14, 2023

Love the location by the Gaslight Square. Very easy and accessible for low cars. I called the day before and they squeezed me in for a quick alignment on my daily driver so I could ensure a clean bill of health on my end of year road trip. They even followed up a day after the service to get feedback on the alignment for satisfaction. This part I was not expecting them to do so it was nice to know they are hungry for continuous improvements. I have two other track performance-oriented cars that will be allowed to go there as they are a trusted place to be.

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Erin Tenjo
March 30, 2024

Loved this shop! Glad I brought my car here and I will recommend anyone to come here when looking for a good crew to take care of you. The Shop saved the day with a sudden emergency with the vehicle and they did a great job taking care of it. ⚙️

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Nickolas Skaggs
January 22, 2024

Very nice and personable staff. They’ll help you with anything you need

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Edward Lucey
April 2, 2024

Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

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Carl Stucker
December 18, 2023

Great service!

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Krista Moberly
April 25, 2024

I thought I had a serious issue when it was really just the wrong bulb being placed incorrectly. Pricing was completely fair and customer service was amazing!! Will be coming back

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John Baird
March 11, 2024

Took 2009 honda ridgeline to be checked out before purchasing from honda world. Pointed out several small issues and I informed honda and saved money on the price of vehicle. Very nice and professional.

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Nina Smith
December 11, 2023

I was well pleased with the quality of service provided on my vehicle and the professionalism of Steve and Jacob at The Shop!!! I highly recommend The Shop for vehicle maintenance services. The service was excellent, and Steve was very helpful with my overall experience , he went well far and beyond to ensure I was included in the total process with my vehicle. Great team at The Shop!!!

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Justin Vandergriff
November 29, 2023

Jacob helped me with a really frustrating issue with my truck that the dealership wanted to throw hundreds of dollars of parts at to try to fix. He isolated the problem, explained the issue and solved it for a much better price. Will definitely be back!

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Miranda Pierce
December 3, 2023

10/10 recommend The Shop! Their honesty and willingness to explain the process was appreciated. Pricing was incredibly reasonable. We will be returning!!

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Dženis Čampara
February 3, 2024

Great service, great prices. Cant ask for more!

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Barbara Greene
March 29, 2024

Steven and his staff are great! They understand how important my baby girl is to me and how important getting her serviced quickly and properly is to me. I trust them with my baby girl. (Baby Cruz) They have become her new pediatricians.

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Kathryn Castillo
March 7, 2024

Awesome guys!!! Honest and best mechanics I've ever experienced. They explain everything, and get me in and out fast. I'll never go anywhere else, while I'm here in Kentucky. Thank you so much! Would recommend to anyone.

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Michael Gordon
December 18, 2023
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Elaine Rector
January 3, 2024

Everything you can ask for in a service shop. Great people, fair prices, fast service. Stephen kept in touch with all updates. We will definitely be back!

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random univrses
January 22, 2024

The people here are friendly and honest. The work they do is amazing and it's well priced. Definitely would recommend 👍.

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Rick Weed
February 22, 2024

I was traveling and needed a radiator hose replaced. The Shop was able to replace the hose and coolant, and get me on my way quickly. They even washed the old coolant out of the engine compartment. They really saved my day. 10 Stars for The Shop.

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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

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Melanie Bitely
March 1, 2024

Knowledgeable, friendly, and efficient in their ability to provide quality affordable services.

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Justin Manning
April 25, 2024

Transparent diagnostic processes and fair pricing. The distinction between safety related repairs and other issues that are going to be an upcoming needed repair. These guys give good advice on repairs and vehicle longevity in a time of inflated new car prices is prices, and that has real value these days.

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John Ackman
November 9, 2023

Stephen was very friendly and kind. Brought in my wife's car for a check engine light. Took them 20 minutes to give us a call that they reconnected a sensor that would have caused the check engine light to come on. They proved to me they are trustworthy and will be receiving all my automotive maintenance and repair services in the future.

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Sydney T
December 28, 2023

Very pleased with my service! They checked everything that I had requested be checked and advised me as to what was needed and only what was needed rather than pushing or agreeing to do additional work that wasn't needed. The price was on market with what I expected to pay. It was very convenient to drop my car off the night before and it was ready for pick up when I needed. They communicated with me throughout the process. I would definitely recommend The Shop.

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Tim Elder
February 15, 2024

The Shop took care of me when I had an urgent car repair. They were able to quickly address the issue and had me on my way for my busy day.

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Robert Renfro
November 7, 2023

Took my Honda in for a timing belt and other miscellaneous things. I was blown away by the professionalism and knowledge these guys have. Highly recommend!

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Kent Keenan
December 27, 2023

I was very impressed with The Shop and the staff. I went in to repair an oil leak and they went out of their way to make sure the leak was taken care of, and other problems were corrected. My 2005 G35 coup is now running the way I remember it use to. I am going to return my car to them next month to correct some electrical problems that I have. There we recommended to me, and I have recommended them to two other people since I starting dealing with them. I trust these guys with their work, and I look forward to rebuilding my car with them.

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Michael Barnes
November 14, 2023

The best shop with the best service, period! Everyone there truly enjoys what they do and cares about their customers.

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Matt Reynolds
May 15, 2024

Can't say enough about these guys. Stephen and Jacob are awesome. The rack and pinion replacement they did for me around a year ago is driving great. And today they beat Amazon on the battery they sold us!