About Us

Automotive Repair and Maintenance in Jeffersontown, KY

Delivering exceptional automotive expertise, we aim to be your trusted choice for top-notch repairs and maintenance, forging lasting relationships based on trust and excellence in care.

Providing Expert & Honest Service to Jtown and Louisville.

Our History

With a combined 35+ years of industry experience, our Jtown-native auto shop has built a rich history rooted in our passion for cars and unwavering dedication to customer satisfaction. Throughout the years, we have honed our knowledge and skills, becoming a trusted name in the community. Our love for automobiles shines through in every service we provide, as we strive to exceed expectations and forge lasting relationships with our valued customers.

We are proud to be a locally-owned and operated business, and we are committed to providing our customers with the best possible service. Our shop is conveniently located in Jeffersontown, so you can be sure that your vehicle is in good hands.

Our Service

Our service is exceptional, providing top-notch care and leaving customers satisfied with their vehicles in prime condition. With friendly and knowledgeable staff, transparent communication, and meticulous attention to detail, we deliver an experience that goes above and beyond expectations.

red and black honda car

Our Automotive Experts

Our auto shop boasts a phenomenal team of skilled professionals who are dedicated to providing outstanding service and expertise, ensuring your vehicle receives the best care possible.

The Shop KY Jeffersontown Auto Shop Steven

Steven Kelly

Owner – Shop Manager

The Shop KY Jeffersontown Auto Shop Jacob

Jacob Zimmerlee

Owner – Shop Foreman

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 258 Reviews
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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

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Tammy R
May 24, 2024

Great service, technicians, and from a woman's perspective, I felt very lucky to have used this shop. Not pushy and very informative. I will be back.

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Isaiah A
April 26, 2024

THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.

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Linda Allen
March 2, 2024

My grandson recently went there and had an awesome experience with his car! If he had a great experience, then I’m sure everyone else would too!

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James Burns
April 17, 2024

As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.

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Rachel Brashear
April 18, 2024

Everyone at The Shop was extremely kind and knowledgeable. They helped me out right away, assured me everything would get fixed correctly and made me feel very confident that I brought my car to the right place. They got me back on the road to my kids asap. The staff there made going to a mechanic an easy and pleasant experience. I’d 1000% send any of my friends and family there.

Leeann Shallcross
Leeann Shallcross

Left us a 5 star review

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Leeann Shallcross
July 16, 2024

Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!

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Barbara Greene
March 29, 2024

Steven and his staff are great! They understand how important my baby girl is to me and how important getting her serviced quickly and properly is to me. I trust them with my baby girl. (Baby Cruz) They have become her new pediatricians.

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Bill Gray
May 22, 2024

Having a mechanic that is honest, knowledgeable, informative, and very easy to communicate with is priceless. Steven and his crew at The Shop are all these things. They did a couple of big jobs on my Honda Odyssey with great results. I had gone to a Honda dealer, who provided an estimate of repairs that for me, seemed excessive. I took it into The Shop and they gave it a once over. Helped trim out all the unnecessary work and beat the dealer on the cost of what did need to be done. If needed, I will confidently bring my family's vehicles and certainly give The Shop as a recommendation. Thanks and great work guys!

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Dennis Truman
February 21, 2024

My experience with The Shop was above par! My daughters car wouldn't start and I needed to have it towed. I called around multiple places and they all were about 2 weeks out. I called the shop initially and they didn't answer. However, I left a message and within just a couple minutes I had a call back and a text from The Shop. I called back and they could look at the car that day and let me know what they thought. It was an hour or so later and I was told it was the starter and that he would have it done in the next day or two. The Shop went above and beyond and took care of a few other minor repairs I needed as well. Price was excellent for the speed, service and overall experience. They even came in on the weekend so I could get my car back as I couldn't make in before they closed on Friday. This is the auto repair shop to go to! The shop will be my first call for now on and has my complete recommendation for others!

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William Hughes
May 28, 2024

The Shop did an excellent job with the replacement of the brakes on our CRV! They were thorough in their explanation of the work they had done and the brakes are working perfectly! I appreciate the personal touch that you won’t get at other mechanic’s shops!

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Keionna Baker
September 10, 2024

I can’t rave about this place enough. Wonderful customer service. Fair pricing. They aren’t trying to sale you on anything you don’t need and LADIES 🗣️They will not take advantage of you. Easily my new go to spot. 🤌🏾

Most car repair shops aren’t to be trusted, they’re sleazy and liars for the most part. But not the shop, I found this place from a recommendation and I was delighted when I came here for service, everything was explained and compared to the previous labor I had on my vehicle, the price was outstanding, so I too, recommend this shop to anyone needing auto repairs or maintenance, this is an honest and affordable car repair shop.

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Priscilla
September 7, 2024

The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.

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Holly Dunn
July 9, 2024

Steven and his team finished an oil change, tire rotation, air filter change, and a general car inspection promptly all while I was on my lunch break! The cherry on top is that this didn't break the bank. Steven also took the time to explain and show me what truly needs to be addressed with my car sooner than later. I've been overdue finding a reliable and knowledgeable mechanic for car maintenance but I finally found what I was looking for.

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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

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James Patton
July 24, 2024

2nd time coming here in a month due to some bad luck but they were able to recommend a very cheap towing service and fixed my ignition same day at a price way lower than expected. My go to auto repair shop going forward!

Professional and informative. Staff made good recommendations as to the brake work I needed. Price was reasonable for this day and age. Work was completed quickly.

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Ronnie simpsom
August 15, 2024
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Justin Allen
May 8, 2024

Best place in town 🙌🏼 thanks for all your help getting my vehicles back to where they need to be.

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Max Breunig
June 20, 2024

Honest and timely service. Could not recommend a better shop in town.

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Celeste Reed
September 11, 2024

Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

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Beth Johnson
August 6, 2024

Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated

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Amber Allen
February 25, 2024

First time customer. Great communication and no hassle service. Thank you all for getting me back on the road quickly and safely!!

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Sadie Matthews
December 22, 2023

Steven and Jacob are amazing and honest! I highly recommend taking your car here!

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Louis Miller
March 15, 2024

Nice experience. Steve and Jacob both explained in layman terms what my car AC needed. Price was reasonable. I’ll recommend to family and friends.

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Timothy Eubanks
August 23, 2024

They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌

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Edward Lucey
April 2, 2024

Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

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Jason Bagwell
June 27, 2024

Was just there today. These guys are great. They diagnosed my issue with an engine light and didn't charge me! Now I know what I need to fix and what parts to order. Other places likely would not have been this honest and fair. 10/10. Quit going to the other places, and come here. I am.

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Jessica Walker
June 20, 2024

This place was absolutely amazing, they fixed my car for a small fraction of the price then another shop quoted me for! They were also super fast

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Warren Mills
April 3, 2024

Excellent in everyway

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Rodnitia Allen
August 22, 2024

Service was fast, efficient, affordable and the customer service is beyond expectations. This is the second vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

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Tammy R
May 24, 2024

Great service, technicians, and from a woman's perspective, I felt very lucky to have used this shop. Not pushy and very informative. I will be back.

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Casey Cox
May 16, 2024

All of the employees were super kind and helpful!

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Fatima Zamora
March 22, 2024

These guys are amazing, super good job, price right and very communicative. Would recommend with my eyes closed, amazing… truly amazing. Is really hard to find a trustworthy place that does such a good job like this

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Arentufunny
June 28, 2024

Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend

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Dave Opalka
April 2, 2024

Steven and his crew took care of my issue on short notice. Made time to fit me into their schedule on same day.

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Autumn Walters
July 8, 2024
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Angela Beeson
July 25, 2024

We were passing through Louisville to Chicago when we started to have car issues with our Honda Odyssey. The engine light was flashing, and we were panicking. Not knowing anyone in the area, we looked online and saw that "The Shop" had a rating of 5. I was skeptical that any business could have a perfect rating, but after another mechanic shop said they couldn't take our car for a week, we decided to give "The Shop" a try as we needed the car fixed ASAP. We gave "The Shop" a call, and Stephen took our call. He was super friendly and knowledgeable, immediately putting us at ease. He told us to bring the car in right away and mentioned they had "the Honda Expert" who could help. The team at "The Shop" did a thorough inspection and even found a part that needed to be replaced, which could have caused serious damage to the car. Their work was top-notch, and they communicated with us promptly throughout the process. Thanks to their help, we were able to get back on the road to Colorado with no more car issues. We are so grateful for their timely and excellent service. If you have trouble with your car, bring it to them. It will be in good hands, and you will not be disappointed.

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Wes Lancaster
July 29, 2024
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Margaret Elkins
July 8, 2024

We recently took our 2009 Mustang to The Shop for a pinion seal leak based on a referral. We had it repaired and returned to us the same day. We are new fans of The Shop! Steven and his crew are professional and knowledgeable, and we love that they are locally owned. We will be using them for all of our future auto needs.

Yall won’t read enough of this review to truly describe the incredible respect, honesty, and value that this shop has for you and your vehicle. Were from Nebraska, came in for the weekend but had a misfire on #4 of our suburban. Although he was booked with local customers they understood the weekend was coming and we needed to get home Sunday. Wanna talk about fast… problem was diagnosed, parts were ordered, replaced, test drove, and I was on my way. And the price… I’d be tempted to haul a vehicle out here for them to fix and still save money compared to prices back at home. THANK YOU for taking care of us like you did!

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Linda Allen
March 2, 2024

My grandson recently went there and had an awesome experience with his car! If he had a great experience, then I’m sure everyone else would too!

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Anna Boss
May 29, 2024

The best place the have work done in J town, fair and honest people.

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Joshua Victor
July 30, 2024

Brought my car in because my radiator was leaking a lot. The team did a full diagnostic and gave me a quote on how much it would cost to fix. It was undoubtedly expensive so i didnt feel like doing it right now. I told that to them and they said there was no pressure and i didnt have to pay for the diagnostic. Very friendly and informative all around.

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Lora
May 24, 2024

They were pleasant and able to get me in quickly.

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Jacey Smothers
May 24, 2024

We had such a great experience with the Shop. They were so great to work with and knowledgeable!

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Steven Jones
June 4, 2024

This place was AMAZING! They worked with me a lot and my budget. I got my AC compressor and belt done here and I would highly recommend this place!

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Andy Schum
August 15, 2024

Honest mechanics. Professional and friendly atmosphere. All repairs are clearly and thoroughly explained. Work is done promptly, and always willing to work around your schedule. Highly recommend The Shop!

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Jordan Micheal
July 17, 2024

Awsome shop, Steven help save me from a pickle !!

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jerry cheeks
February 26, 2024

I brought my jeep to The Shop and was able to get a diagnosis very quick. They were prompt, honest, and very helpful. This will be my go-to shop moving forward. Thank you guys!

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Nico Plumeri
May 29, 2024

great service

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Susan Sutherland
August 16, 2024

My son had to have his car tuned up before he left for college. They were efficient and explained everything!

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Raymond Huynh
July 9, 2024

Great people and clean shop!

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Chelsea Wellinghurst
March 22, 2024

10/10 service! Steven and his team are exactly who you want working on your vehicles. They are trustworthy and also able to fit you in at last minute notice. They are hard working and very up front and honest. If you don’t understand Steven and his experienced team will gladly sit down and explain things to you. Will always use this place for my car needs!

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Emily Evans
April 29, 2024

Steven and crew were great. From initial inquiry to job completion, response time was quick. Communication throughout was thorough - the technician took the time to explain how he fixed an issue. Everyone who greeted me did so with a polite warmth. Pricing was very competitive - I was able to save $$$ by taking my vehicle here instead of the dealership. I’ll be a repeat customer!