Chasi

Written by Tyler

February 26, 2023

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Dennis Truman
Dennis Truman

Left us a 5 star review

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Dennis Truman
February 21, 2024

My experience with The Shop was above par! My daughters car wouldn't start and I needed to have it towed. I called around multiple places and they all were about 2 weeks out. I called the shop initially and they didn't answer. However, I left a message and within just a couple minutes I had a call back and a text from The Shop. I called back and they could look at the car that day and let me know what they thought. It was an hour or so later and I was told it was the starter and that he would have it done in the next day or two. The Shop went above and beyond and took care of a few other minor repairs I needed as well. Price was excellent for the speed, service and overall experience. They even came in on the weekend so I could get my car back as I couldn't make in before they closed on Friday. This is the auto repair shop to go to! The shop will be my first call for now on and has my complete recommendation for others!

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Elise House
June 10, 2024

These guys are hands down the best in town. They’re incredibly kind and knowledgeable and explain everything in a way that’s easy to understand, even if you know nothing about cars. Take every car you ever own here. Seriously, they’re awesome.

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Jeanne Oliver
December 29, 2023

Very professional. I’ll recommend them to everyone!

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Katie Moore
June 7, 2024

Appreciate and love The Shop SO much! I desperately needed an oil change before going out of town and they thankfully were able to squeeze me in. Their staff are so friendly, the waiting area is very clean and it was an amazing deal! We will definitely be back and I’ve already started messaging family before even walking out the door. Thank you guys!

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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

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Wes Clark
June 10, 2024

Best service in the city of Lousiville by far!

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Edward Lucey
April 2, 2024

Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

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Rick Weed
February 22, 2024

I was traveling and needed a radiator hose replaced. The Shop was able to replace the hose and coolant, and get me on my way quickly. They even washed the old coolant out of the engine compartment. They really saved my day. 10 Stars for The Shop.

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Don
June 30, 2024

The service that I received two weeks ago was amazing and the price for the the repairs was second to none.

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Madison Whitehouse
February 3, 2024

My husband and I have been taking our vehicles here for a few months and we could not have asked for a better experience. The staff is kind and takes the time to explain what they are doing and why, which I am very appreciative of. I could not recommend The Shop more, you will not have a better experience anywhere else.

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Tammy R
May 24, 2024

Great service, technicians, and from a woman's perspective, I felt very lucky to have used this shop. Not pushy and very informative. I will be back.

Yall won’t read enough of this review to truly describe the incredible respect, honesty, and value that this shop has for you and your vehicle. Were from Nebraska, came in for the weekend but had a misfire on #4 of our suburban. Although he was booked with local customers they understood the weekend was coming and we needed to get home Sunday. Wanna talk about fast… problem was diagnosed, parts were ordered, replaced, test drove, and I was on my way. And the price… I’d be tempted to haul a vehicle out here for them to fix and still save money compared to prices back at home. THANK YOU for taking care of us like you did!

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Jefry Sandres
December 29, 2023

After a couple of mechanic shops and dealership. They were able to find where my car was leaking oil from and I’m thankful for their work

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Jessica Walker
June 20, 2024

This place was absolutely amazing, they fixed my car for a small fraction of the price then another shop quoted me for! They were also super fast

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Justin Bensel
February 8, 2024
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Debra Douglas
May 1, 2024

Absolutely amazing service! They were able to take in my car to service instantly and talked me through issues they saw that weren't quite done correctly and made corrections for them super quick... also super personable staff!

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James Patton
July 24, 2024

2nd time coming here in a month due to some bad luck but they were able to recommend a very cheap towing service and fixed my ignition same day at a price way lower than expected. My go to auto repair shop going forward!

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John Daly
March 20, 2024

Great service and great people!

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Emily Evans
April 29, 2024

Steven and crew were great. From initial inquiry to job completion, response time was quick. Communication throughout was thorough - the technician took the time to explain how he fixed an issue. Everyone who greeted me did so with a polite warmth. Pricing was very competitive - I was able to save $$$ by taking my vehicle here instead of the dealership. I’ll be a repeat customer!

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Warren Mills
April 3, 2024

Excellent in everyway

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Tee Crosby
July 9, 2024

Great and speedy service. Will be using for all my cars highly recommend

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Mark Sells
January 31, 2024

Steve and his team took excellent care of me. In order to get my car back before the weekend, they worked until 7:30 PM. They ordinarily close at 6:00. Then, once they were finished, they apologized for making me wait. Service like that is truly rare. They get all of my business from here on!

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Sadie Matthews
December 22, 2023

Steven and Jacob are amazing and honest! I highly recommend taking your car here!

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Kathryn Castillo
March 7, 2024

Awesome guys!!! Honest and best mechanics I've ever experienced. They explain everything, and get me in and out fast. I'll never go anywhere else, while I'm here in Kentucky. Thank you so much! Would recommend to anyone.

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Joseph gumer
January 26, 2024

Locally owned, and 100%?!? It does exist!!!! Jacob & Steven are the owners and the ones taking care of you!!!

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William Hughes
May 28, 2024

The Shop did an excellent job with the replacement of the brakes on our CRV! They were thorough in their explanation of the work they had done and the brakes are working perfectly! I appreciate the personal touch that you won’t get at other mechanic’s shops!

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Patrick Kelly
January 4, 2024

I had a great experience getting my Jeep Grand Cherokee fixed up at the shop! The staff there were very knowledgeable and informative and I could tell they were looking out for me every step of the way. They gave me multiple options on repairs and bulb replacements and ended up getting me a great price on replacing my headlights. In the end it was FAR cheaper than what I was quoted at the Jeep dealership. I love supporting local businesses when I can and a trustworthy and competent mechanic is invaluable! I will certainly be taking all of my vehicles there for any future repairs!

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Kali Edwards
January 23, 2024

Cannot say enough good things about this business or the people! They updated me daily on my car, even after hours on some days! Excellent work! Steven was amazing! Go check them out!

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Steven Jones
June 4, 2024

This place was AMAZING! They worked with me a lot and my budget. I got my AC compressor and belt done here and I would highly recommend this place!

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Jacob Chastain
March 8, 2024
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PickleVille502
February 8, 2024

Best service in town and did brake job for Prius and communicated well during process, excellent. Thanks for you hard work and great service!! Will tell everyone!! Rich Smith

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Rich Smith
January 15, 2024

Top notch repair shop and very friendly, great service would recommend!

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Elaine Rector
January 3, 2024

Everything you can ask for in a service shop. Great people, fair prices, fast service. Stephen kept in touch with all updates. We will definitely be back!

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Gretchin Brito
June 27, 2024

This is the place to go if there is anything about your car that you’re worried about! They will take good care of you like they did with me. Highly recommended ⭐️⭐️⭐️⭐️⭐️

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James Burns
April 17, 2024

As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.

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Barbara Greene
March 29, 2024

Steven and his staff are great! They understand how important my baby girl is to me and how important getting her serviced quickly and properly is to me. I trust them with my baby girl. (Baby Cruz) They have become her new pediatricians.

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Anne Niehaus
February 13, 2024

Here is a Valentine for everyone who wants quality HONEST ETHICAL repair and maintenance work on their car!!❤️!! Bring ALL your needs to The Shop. My faith has recently been restored-there are good people doing professional work Jacob and Steven took photos of the work, explained in detail what was needed now and what could wait. If I listed everything they did RIGHT you’d swear I was a preacher and you were trapped in church!! See for yourself-make points with your mother in law, tell her about THE SHOP. You’re welcome 😉

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Chelsea Wellinghurst
March 22, 2024

10/10 service! Steven and his team are exactly who you want working on your vehicles. They are trustworthy and also able to fit you in at last minute notice. They are hard working and very up front and honest. If you don’t understand Steven and his experienced team will gladly sit down and explain things to you. Will always use this place for my car needs!

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Lora
May 24, 2024

They were pleasant and able to get me in quickly.

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Sydney T
December 28, 2023

Very pleased with my service! They checked everything that I had requested be checked and advised me as to what was needed and only what was needed rather than pushing or agreeing to do additional work that wasn't needed. The price was on market with what I expected to pay. It was very convenient to drop my car off the night before and it was ready for pick up when I needed. They communicated with me throughout the process. I would definitely recommend The Shop.

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David Guzman Bahena
February 6, 2024
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Max Breunig
June 20, 2024

Honest and timely service. Could not recommend a better shop in town.

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Nickolas Skaggs
January 22, 2024

Very nice and personable staff. They’ll help you with anything you need

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Rachel Brashear
April 18, 2024

Everyone at The Shop was extremely kind and knowledgeable. They helped me out right away, assured me everything would get fixed correctly and made me feel very confident that I brought my car to the right place. They got me back on the road to my kids asap. The staff there made going to a mechanic an easy and pleasant experience. I’d 1000% send any of my friends and family there.

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Raymond Huynh
July 9, 2024

Great people and clean shop!

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Tim Elder
February 15, 2024

The Shop took care of me when I had an urgent car repair. They were able to quickly address the issue and had me on my way for my busy day.

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Tim Orban
April 15, 2024

These guys are phenomenal, the quality customer service as well as the quality work is hard to top. These guys can fix everything from your daily driver to your track driven race car. I highly recommend these guys to anyone needing any kind of maintenance and repairs for a quality price.

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Brach McRae
February 10, 2024

Took care of a brake job that another prominent brake shop in town didn't want to mess with. Fair price. Follow up call from the mechanic the next day to ensure car was operating properly.

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Autumn Walters
July 8, 2024
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John Baird
March 11, 2024

Took 2009 honda ridgeline to be checked out before purchasing from honda world. Pointed out several small issues and I informed honda and saved money on the price of vehicle. Very nice and professional.