Chasi
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Left us a star review
Got an oil change and was very happy with the experience. Stephen was incredibly helpful!
This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.
The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.
Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.
Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!
I had a great experience at The Shop. After having a check engine light pop up, I reached out to The Shop based on their excellent google review. They did not disappoint. Jacob was very communicative and thoroughly explained the issue and the repair when he called after the diagnosis. I feel that the repair was a very fair price and, more importantly, I trust their work. The Shop will be my first stop for future repair work, no question.
The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!
I'm a long haul truck driver. I move to jeffersontow a couple months ago from South Carolina was in need of some work on my hyundai sonata 2012 2.0T limited with low miles. A friend of mines said they did good work and at reasonable prices. I Wasn't disappointed as a matter fact I have them doing some more work on my car next week. Thanks to the great people at the shop.
Nice people working here that do their best to answer all questions and get you the best prices possible.
great service. worked their asses off for me. quality work seriously reccomend this place
Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!
They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands
The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!
Wonderful group of people. They’re efficient, honest, and willing to inform you of any and all suggested repairs, but they don’t push sales or “you can’t drive like this” nonsense. The moment I drove after the repairs it feels like I ow a brand new car again. Thank you The Shop!
I’ve been to these guys a couple of times for my Chevy Malibu. They always do good work. They do give information about the work that was done. Very detailed oriented.👍
Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!
My CLK had not been driven for about a year and the brakes were not working well.
A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.
My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!
Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10
This establishment is top notch! My first time ever walking into this place, and I got treated like I was a regular! The guy at the desk (I apologize, I can’t remember his name) was extremely helpful, and explained the process from start to finish… and it went exactly as I was told. My car runs like a champ! Also extremely happy I could bring it in after 2p, and got it back, in plenty of time before they closed at 6p! Flawless victory! You have a repeat customer. Thank you so much!!
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
First visit with my Toyota Tacoma small shop with great prices. Friendly staff, on my visit I witnessed the staff roll out the red carpet treatment for another customer who was upset she was waiting on a BMW that required a special part. The staff went out of their way to help her. Not only was I impressed by the service they provided her. I am giving them a five star review. I usually don’t take the time to leave reviews. But Wow this shop was great.
Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.
We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.
I've been to the shop before and came back because they did a great job the first time. Most recently, my car was having issues with no warning lights, and they were able to diagnose the problem the same day I dropped it off. They explained everything clearly, gave helpful recommendations, and never pressured me into an expensive service that was not necessary. As long as I live in Louisville I'll bring my car here. If you have an Audi, bring it here over the dealer, better in every way.
Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.
Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!
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