Chasi
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Left us a star review
The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.
I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!
Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.
My second great experience at The Shop. Those guys do really great work, and in a professional and timely manner. Had a hole in the radiator on my RAV4. It was going to take a week or two at least at another place I checked, but I just couldn’t wait that long. Needed the car for a trip in 5 days. Just like my previous visit here they did a great reasonably priced job. Steven and the crew are excellent to work with.
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!
Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.
Nice people working here that do their best to answer all questions and get you the best prices possible.
We moved to the area about 18 months ago and have only used The Shop for our mechanic needs for our two cars. We have found the people to be extremely fair and professional and have been happy with their work. I really can't recommend them enough if you want a trustworthy garage that does great work. Had our Outback in today and the job turned out to be bigger than we anticipated but they still found the time to get it knocked out so we'd have the car for the weekend. Great service.
Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.
Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.
Very polite and well mannered. They always take care of us! All the employees there are willing to explain what you need most with the best knowledge and kindness. I love The Shop’s employees and attitude.
The entire crew in the shop will take care of you and your automobile, people that you can trust and depend on to do quality work at a fair price
Got a recommendation from a friend to go here, great guys, really honest and they know their stuff. Won’t be going anywhere else anytime soon.
I have been here a couple of times for car troubles and they always communicated with me and got it done in a timely manner. Saved my life a couple of times! Great customer service and even better work!
Great, honest place to bring you cars for repairs! Steven and the crew are nice, polite and attentive. Price is reasonable and you can trust the staff. It's my new place to go!
I cannot say enough about how fantastic The Shop is! They are not only a great auto shop, but one with integrity. Steven and Jacob were so amazing. I went in to have my wheel barring replaced. I told them about my experience at Meineke and that they just did the brakes... Jacob found that the brake job I just had done by Meineke (Don't ever go there for anything!) reused old hardware and was missing pieces, and that a tire was missing a lug nut because they stripped the bolt! Jacob was so nice and fixed all of Meineke's mistakes for free, made sure to show me what the bad parts looked like compared to the new ones, AND without me asking, took pics of the awful job Meineke did (along with notes) so that I could make formal complaints to the company. To top it off, they gave me an amazing deal on the wheel barring replacement! They 100% have my business from here on out. Thank you for making sure my car was taken care of and safe to drive 🚗👨🔧💙
Great customer service and very experienced techs. Would definitely recommend
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!
Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!
fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!
The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!
My CLK had not been driven for about a year and the brakes were not working well.
Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.
Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!
Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.
We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.
Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10
The replace on my bmw brakes price was great and they were very friendly and professional
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