Chasi
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Left us a star review
Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!
Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best
Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend
The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
Such a great shop, the owner is so incredibly welcoming and kind. I look forward to taking my car here again if needed!
We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!
The shop is the best place to get your car repaired!! They are wonderful
Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!
Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.
First visit with my Toyota Tacoma small shop with great prices. Friendly staff, on my visit I witnessed the staff roll out the red carpet treatment for another customer who was upset she was waiting on a BMW that required a special part. The staff went out of their way to help her. Not only was I impressed by the service they provided her. I am giving them a five star review. I usually don’t take the time to leave reviews. But Wow this shop was great.
Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10
So friendly and kept me informed every step of the way. Super quick and didn't overcharge like most places.. I think I've found my new go to shop for all my auto repair needs.. highly recommend them to anyone who needs any auto repairs.. thank you so much for being so quick and not overcharging me like most auto repair places! I will be back for sure! My starter apparently was really bad off and they said it had no life in it at all. So glad there is an honest shop close by.
My CLK had not been driven for about a year and the brakes were not working well.
I’ve been to these guys a couple of times for my Chevy Malibu. They always do good work. They do give information about the work that was done. Very detailed oriented.👍
You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.
I'm a long haul truck driver. I move to jeffersontow a couple months ago from South Carolina was in need of some work on my hyundai sonata 2012 2.0T limited with low miles. A friend of mines said they did good work and at reasonable prices. I Wasn't disappointed as a matter fact I have them doing some more work on my car next week. Thanks to the great people at the shop.
Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.
Nice people working here that do their best to answer all questions and get you the best prices possible.
Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!
I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼
Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
Got an oil change and was very happy with the experience. Stephen was incredibly helpful!
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
This shop is the best, honest, and decently priced. The mechanics are all so awesome!
Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!
We moved to the area about 18 months ago and have only used The Shop for our mechanic needs for our two cars. We have found the people to be extremely fair and professional and have been happy with their work. I really can't recommend them enough if you want a trustworthy garage that does great work. Had our Outback in today and the job turned out to be bigger than we anticipated but they still found the time to get it knocked out so we'd have the car for the weekend. Great service.
fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
One of the most challenging decisions for a car owner is trying to find a mechanic you can trust, work that is complete, and problems are solved. Well, let me help EVERYONE out, The Shop is hands down that garage. I took my Ram in with a horrible oil leak in the front end of the engine. Jacob Zimmerlee (being short staffed that day) took my truck back, diagnosed the problem, called me with a plan and did everything he said he’d do. Jacob had me ready to go the same day. I couldn’t be happier with the entire experience. The Shop is the garage to go. I see 200 patients a week and I’m telling every one of them about The Shop.
My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!
I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.
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