Chasi
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Left us a star review
Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!
We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.
Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.
Got an oil change and was very happy with the experience. Stephen was incredibly helpful!
Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!
Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!
We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!
The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.
Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best
Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!
They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
Great customer service and very experienced techs. Would definitely recommend
My CLK had not been driven for about a year and the brakes were not working well.
I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼
Will never go anywhere else since finding this place! Honest, professional, and courteous. After being disappointed and up charged by Ken towery, meineke, and valvoline over the years, this place does not disappoint. The giant skeleton outside doesn’t hurt either 😊
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.
The replace on my bmw brakes price was great and they were very friendly and professional
Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!
Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!
I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.
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