Chasi
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Left us a star review
We moved to the area about 18 months ago and have only used The Shop for our mechanic needs for our two cars. We have found the people to be extremely fair and professional and have been happy with their work. I really can't recommend them enough if you want a trustworthy garage that does great work. Had our Outback in today and the job turned out to be bigger than we anticipated but they still found the time to get it knocked out so we'd have the car for the weekend. Great service.
Such a great shop, the owner is so incredibly welcoming and kind. I look forward to taking my car here again if needed!
Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!
I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.
They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands
My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.
The replace on my bmw brakes price was great and they were very friendly and professional
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend
Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!
This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.
This shop is the best, honest, and decently priced. The mechanics are all so awesome!
Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!
Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best
Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!
I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼
Super fast and efficient! Tanner was super helpful and friendly with my Alignment, Axel seal and oil change. Highly recommend this shop
Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!
I had a great experience at The Shop. After having a check engine light pop up, I reached out to The Shop based on their excellent google review. They did not disappoint. Jacob was very communicative and thoroughly explained the issue and the repair when he called after the diagnosis. I feel that the repair was a very fair price and, more importantly, I trust their work. The Shop will be my first stop for future repair work, no question.
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
So friendly and kept me informed every step of the way. Super quick and didn't overcharge like most places.. I think I've found my new go to shop for all my auto repair needs.. highly recommend them to anyone who needs any auto repairs.. thank you so much for being so quick and not overcharging me like most auto repair places! I will be back for sure! My starter apparently was really bad off and they said it had no life in it at all. So glad there is an honest shop close by.
Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!
i brought my 2016 lexus is350 f sport in for some maintenance & a couple weeks later i noticed an oil leak. i took it back expecting to have to leave it for a while, but they took it in immediately, found the issue, topped off my oil, fixed it, & had me back on the road in less than 30 mins. turned out the oil drain plug gasket was defective. stuff happens, but what matters is how a shop handles it, & they handled it perfectly. no hassle, no charge, just took care of it. hard to find honest shops that stand behind their work like this. also worth mentioning, they’re always genuinely enthusiastic about working on my car like it’s something they actually enjoy getting into, not just another job. definitely earned my trust & i’ll keep bringing my car here.
Got an oil change and was very happy with the experience. Stephen was incredibly helpful!
We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.
First visit with my Toyota Tacoma small shop with great prices. Friendly staff, on my visit I witnessed the staff roll out the red carpet treatment for another customer who was upset she was waiting on a BMW that required a special part. The staff went out of their way to help her. Not only was I impressed by the service they provided her. I am giving them a five star review. I usually don’t take the time to leave reviews. But Wow this shop was great.
Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.
A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.
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