Chasi
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Left us a star review
Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!
Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!
Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼
We moved to the area about 18 months ago and have only used The Shop for our mechanic needs for our two cars. We have found the people to be extremely fair and professional and have been happy with their work. I really can't recommend them enough if you want a trustworthy garage that does great work. Had our Outback in today and the job turned out to be bigger than we anticipated but they still found the time to get it knocked out so we'd have the car for the weekend. Great service.
Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!
Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10
I'm a long haul truck driver. I move to jeffersontow a couple months ago from South Carolina was in need of some work on my hyundai sonata 2012 2.0T limited with low miles. A friend of mines said they did good work and at reasonable prices. I Wasn't disappointed as a matter fact I have them doing some more work on my car next week. Thanks to the great people at the shop.
Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best
One of the most challenging decisions for a car owner is trying to find a mechanic you can trust, work that is complete, and problems are solved. Well, let me help EVERYONE out, The Shop is hands down that garage. I took my Ram in with a horrible oil leak in the front end of the engine. Jacob Zimmerlee (being short staffed that day) took my truck back, diagnosed the problem, called me with a plan and did everything he said he’d do. Jacob had me ready to go the same day. I couldn’t be happier with the entire experience. The Shop is the garage to go. I see 200 patients a week and I’m telling every one of them about The Shop.
We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.
The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!
fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!
Top Notch Mechanics. The owner is great at seeing his business through the customers eyes. Can't beat the $49.00 oil change. This business will excel in all your Service needs. Top level parts are used for all repairs.
The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.
Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend
We've been bringing our cars (and truck!) here for a couple of years. These folks are great! They're honest and trustworthy, and have never tried to bs me or upsell me on parts. A#1 good guys - I recommend them to everyone!
First visit with my Toyota Tacoma small shop with great prices. Friendly staff, on my visit I witnessed the staff roll out the red carpet treatment for another customer who was upset she was waiting on a BMW that required a special part. The staff went out of their way to help her. Not only was I impressed by the service they provided her. I am giving them a five star review. I usually don’t take the time to leave reviews. But Wow this shop was great.
Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.
This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.
Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
i brought my 2016 lexus is350 f sport in for some maintenance & a couple weeks later i noticed an oil leak. i took it back expecting to have to leave it for a while, but they took it in immediately, found the issue, topped off my oil, fixed it, & had me back on the road in less than 30 mins. turned out the oil drain plug gasket was defective. stuff happens, but what matters is how a shop handles it, & they handled it perfectly. no hassle, no charge, just took care of it. hard to find honest shops that stand behind their work like this. also worth mentioning, they’re always genuinely enthusiastic about working on my car like it’s something they actually enjoy getting into, not just another job. definitely earned my trust & i’ll keep bringing my car here.
The replace on my bmw brakes price was great and they were very friendly and professional
The shop is the best place to get your car repaired!! They are wonderful
This establishment is top notch! My first time ever walking into this place, and I got treated like I was a regular! The guy at the desk (I apologize, I can’t remember his name) was extremely helpful, and explained the process from start to finish… and it went exactly as I was told. My car runs like a champ! Also extremely happy I could bring it in after 2p, and got it back, in plenty of time before they closed at 6p! Flawless victory! You have a repeat customer. Thank you so much!!
I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.
Such a great shop, the owner is so incredibly welcoming and kind. I look forward to taking my car here again if needed!
My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!
Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.
Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!
My CLK had not been driven for about a year and the brakes were not working well.
Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area
They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands
great service. worked their asses off for me. quality work seriously reccomend this place
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