Chasi
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Left us a star review
The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.
Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend
My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!
This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.
I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.
Top Notch Mechanics. The owner is great at seeing his business through the customers eyes. Can't beat the $49.00 oil change. This business will excel in all your Service needs. Top level parts are used for all repairs.
The replace on my bmw brakes price was great and they were very friendly and professional
Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10
Will never go anywhere else since finding this place! Honest, professional, and courteous. After being disappointed and up charged by Ken towery, meineke, and valvoline over the years, this place does not disappoint. The giant skeleton outside doesn’t hurt either 😊
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!
A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.
Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!
Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!
Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!
I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.
I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!
The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!
We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.
Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!
Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!
Got an oil change and was very happy with the experience. Stephen was incredibly helpful!
great service. worked their asses off for me. quality work seriously reccomend this place
I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!
Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!
Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.
I've been to the shop before and came back because they did a great job the first time. Most recently, my car was having issues with no warning lights, and they were able to diagnose the problem the same day I dropped it off. They explained everything clearly, gave helpful recommendations, and never pressured me into an expensive service that was not necessary. As long as I live in Louisville I'll bring my car here. If you have an Audi, bring it here over the dealer, better in every way.
Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!
I'm a long haul truck driver. I move to jeffersontow a couple months ago from South Carolina was in need of some work on my hyundai sonata 2012 2.0T limited with low miles. A friend of mines said they did good work and at reasonable prices. I Wasn't disappointed as a matter fact I have them doing some more work on my car next week. Thanks to the great people at the shop.
This place is great and would definitely recommend it to anyone. I have used them a few times already and haven't had any issues come from their work. First off the staff is super friendly and helpful which puts you at ease. Secondly they will diagnose your car and break it down for you on what specifically is wrong and not try and upsell you on what you wouldn't need. They also run car fax reports on your car to see what maintenance should be done on your car to help maintain and prolong the life of your car. They also follow up after they have done the service to check to make sure no issues have come up. If your looking for a new place to take your car, check them out you will not be disappointed.
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