Chasi
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Left us a star review
Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!
Steven (The owner) was recommended to me by a friend for a tune up and eval on my 2019 Toyota Tacoma. I could not have asked for better service and transparency from Steven and his crew. They went ahead and gave me a run down on the price for the services my truck needed before pulling the trigger on the repairs, and educated me along the process. The entire process was smooth, honest, and quite efficient. Had everything taken care of within a day, and I told them they could take their time with my truck. I will only be taking my truck to this shop from here on out.
Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.
My husband and I have had a great experience with this shop. Excellent brake job and fair prices. Once my electrical panel lit up with the trac off and check engine light. They found my gas cap wasn't tight enough and it caused a vacuum. I was relieved at the quick, easy fix. I would have had to pay $180 at the dealership to find out something simple like that. I wasn't even charged here at all :)
Oil Housing Adaptor cracked resulting in Coolant/Oil leaking and mixing. The Shop got my vehicle in and repaired the next day after calling for a quote. Cost was the most competitive of a handful of quotes I received from other local repair shops. Would use again!
Had a great experience today when I went to the shop today. Great people, great service, great pricing. Finished it within the day
They were able to literally save Christmas by fixing my emergency breakdown on Christmas Eve! Fixed the problem quick and didn’t try to upsell me any BS. Then when I realized I forgot to apply a coupon to that fix they offered a free oil change to make it up. Excellent shop for any type of car!
Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.
Great customer service very honest will definitely come back again Scott with my repair man and he was very professional. Unfortunately, I made several phone calls and they took them. It was very polite to me and understanding will definitely come back.
Steven and the mechanics at the shop are as honest as they come. Twice now I've come to them with "problems" that they've talked me out of wasting money on. They use good old fashion diagnostics to insure that they aren't just throwing parts at the problem to waste your time and money.
steven was great, was able to pop my hood open when no one else could! fast, efficient and great service. will be going back. plus was able to walk across the street to the frozen yogurt shop (sweet savannahs) and cute little pet store (derby paws) and check them out while they were working on my car!
Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!
My mother-in-law had a fantastic experience with the shop regarding her car repairs. She specifically asked me to leave them a 5 star review on google. They efficiently addressed her oil cooler issue and they also proactively informed her about the condition of the brakes. Her car was fixed in one day! Previously, she had visited another shop expressing concerns about unusual noises when turning, but they failed to resolve the issue or notify her about the bad brakes during their inspection. My mother-in-law felt very comfortable communicating with the technician at this shop, which made the experience even better. Thank you for your exceptional service and for ensuring her safety on the road!
Very straight shooting and caring! … After so so experiences elsewhere stopped in to discuss our vehicles needs and had several services performed on both vehicles. Great communication and quality work at a fair price. I would definitely recommend.
Very transparent about what your vehicle does and doesn’t need. Very rare that you find a shop that doesn’t try to squeeze money out of your pocket. Super friendly and very knowledgeable group as well!
They helped me with my car, diagnosed problems over phone with pictures, did a fantastic job! Thank you so much
My second great experience at The Shop. Those guys do really great work, and in a professional and timely manner. Had a hole in the radiator on my RAV4. It was going to take a week or two at least at another place I checked, but I just couldn’t wait that long. Needed the car for a trip in 5 days. Just like my previous visit here they did a great reasonably priced job. Steven and the crew are excellent to work with.
I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.
Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars
All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!
FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
Great customer service and very experienced techs. Would definitely recommend
Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.
Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
They work wonders, had some pieces of my ignition coils left in the coil hole and they managed to get them out and cleared. Truly grateful for their mechanics I’ll be going there again!
Steven at The Shop was amazing! Was transparent and quick with diagnosing my car. The guys here are class acts and would recommend them to anyone!
There's a reason The Shop's parking lot is perpetually packed, and it's not because the towering skeleton out front is a popular fellow: these guys know what they're doing, and they do it well. We have five vehicles, from my grandfather's aging F150 that's nearly as old as I am to a Fusion young enough to go to kindergarten to an ugly-but-running Town and Country, and The Shop's team of mechanics has provided excellent service to all of them. All of our automotive work is done by these guys now, and I recommend that you do the same.
It's refreshing to find an automotive shop that is honest, reliable, and very fair with their prices!!
The shop is definitely a place I will recommend Steven,Jacob and the staff made me feel good about bringing my car in. I had a new engine put in my Kia sorento they fixed it so quick and my car runs as good as when I bought it brand new. They also Educated more about my car things the car dealer ship won’t tell you. If you want to best service you have to visit the shop.
Quick and professional service. Definitely my go-to shop for car maintenance in the future.
The customer service was amazing. Oil change was $49.95 for full synthetic oil.
I cannot say enough about how fantastic The Shop is! They are not only a great auto shop, but one with integrity. Steven and Jacob were so amazing. I went in to have my wheel barring replaced. I told them about my experience at Meineke and that they just did the brakes... Jacob found that the brake job I just had done by Meineke (Don't ever go there for anything!) reused old hardware and was missing pieces, and that a tire was missing a lug nut because they stripped the bolt! Jacob was so nice and fixed all of Meineke's mistakes for free, made sure to show me what the bad parts looked like compared to the new ones, AND without me asking, took pics of the awful job Meineke did (along with notes) so that I could make formal complaints to the company. To top it off, they gave me an amazing deal on the wheel barring replacement! They 100% have my business from here on out. Thank you for making sure my car was taken care of and safe to drive 🚗👨🔧💙
Will never go anywhere else since finding this place! Honest, professional, and courteous. After being disappointed and up charged by Ken towery, meineke, and valvoline over the years, this place does not disappoint. The giant skeleton outside doesn’t hurt either 😊
I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!
Everyone was so helpful, and Steven went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Steven made me feel cared for and important, like family! This is the best experience I’ve ever had with a mechanic, and with his staff too!!
A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.
The only place I would take my GMC diesel truck. They have always been fair priced and quick to get to me. My truck is used for work and is $80+ k to replace and they have always done me right.
Our Prius was acting like the hybrid battery was problematic. We called around and found The Shop who could get it in and diagnose it for us. It ended up being the accessory battery. We appreciated the communications, and quick turn around of the car. I highly recommend this business.
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