Chasi

Written by Tyler

February 26, 2023

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Tayo Okubena
Tayo Okubena

Left us a 5 star review

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Tayo Okubena
April 29, 2025

The shop is definitely a place I will recommend Steven,Jacob and the staff made me feel good about bringing my car in. I had a new engine put in my Kia sorento they fixed it so quick and my car runs as good as when I bought it brand new. They also Educated more about my car things the car dealer ship won’t tell you. If you want to best service you have to visit the shop.

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Bailey Tipmore
May 29, 2025

Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!

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Sarah Beagle
June 10, 2025

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

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Cole Johnson
July 1, 2025

Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.

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Tim Miller
May 8, 2025

Joey Mann is the shit. The best crew of people work there..

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Walter Brown
November 25, 2025

I'm a long haul truck driver. I move to jeffersontow a couple months ago from South Carolina was in need of some work on my hyundai sonata 2012 2.0T limited with low miles. A friend of mines said they did good work and at reasonable prices. I Wasn't disappointed as a matter fact I have them doing some more work on my car next week. Thanks to the great people at the shop.

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Nicole Dozsa
July 12, 2025

Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best

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Daniel Gregg
May 27, 2025

Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.

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Jack Tuthill
November 18, 2025

Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!

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cynthia murphy
May 14, 2025

Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!

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Patricia Thorpe
April 28, 2025

I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!

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Garrett Bryan
July 1, 2025

Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10

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H Combs
October 14, 2025

fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!

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jason s
May 12, 2025

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

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David Scott
July 9, 2025

Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!

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The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!

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Meredith Powers
June 12, 2025

They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands

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Matthew Gonya
April 30, 2025

This place is great and would definitely recommend it to anyone. I have used them a few times already and haven't had any issues come from their work. First off the staff is super friendly and helpful which puts you at ease. Secondly they will diagnose your car and break it down for you on what specifically is wrong and not try and upsell you on what you wouldn't need. They also run car fax reports on your car to see what maintenance should be done on your car to help maintain and prolong the life of your car. They also follow up after they have done the service to check to make sure no issues have come up. If your looking for a new place to take your car, check them out you will not be disappointed.

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Jamie Maddox
May 22, 2025
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Mike Bosela
August 19, 2025

I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.

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Kayla Biddle
June 11, 2025

We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.

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Danny Lin
June 13, 2025

Real friendly and efficient people, highly recommend

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Nick Stover
June 18, 2025

Nice people working here that do their best to answer all questions and get you the best prices possible.

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Devin Bowen
July 15, 2025

I've been to the shop before and came back because they did a great job the first time. Most recently, my car was having issues with no warning lights, and they were able to diagnose the problem the same day I dropped it off. They explained everything clearly, gave helpful recommendations, and never pressured me into an expensive service that was not necessary. As long as I live in Louisville I'll bring my car here. If you have an Audi, bring it here over the dealer, better in every way.

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Homer And the Iliad
July 22, 2025

The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.

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linxxln
June 25, 2025

My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!

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Kathy Maloney
June 12, 2025

Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.

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Monkey. Gov
October 2, 2025

I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼

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jayla Tolbert
May 19, 2025
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Potato Lover
May 7, 2025
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Rodnitia Allen
June 6, 2025

Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

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will mosby
June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

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Tanner Lewis
June 18, 2025
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Lindsay Howard
September 22, 2025

Excellent service and friendly environment!

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Remy Business
July 1, 2025

This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.

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Emily Lewis
April 21, 2025

Got a recommendation from a friend to go here, great guys, really honest and they know their stuff. Won’t be going anywhere else anytime soon.

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Julia Hester
July 11, 2025

The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!

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Lori Manthey
June 10, 2025

We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.

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Josh Hujo
July 14, 2025

I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.

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Cynthia Craig
May 20, 2025

Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!

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Vicki Dennison
May 21, 2025

Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!

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Stace
June 4, 2025

The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!

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JP Kaine
June 25, 2025

great service. worked their asses off for me. quality work seriously reccomend this place

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Margaret Monroe
September 18, 2025

Got an oil change and was very happy with the experience. Stephen was incredibly helpful!

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Cameron Sanders
June 13, 2025

Great work

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I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.

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Collin Jackson
April 16, 2025

Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.

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temario moore
July 9, 2025

They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!

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Wanda Snow
May 27, 2025

A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.