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Left us a star review
We were passing through Louisville to Chicago when we started to have car issues with our Honda Odyssey. The engine light was flashing, and we were panicking. Not knowing anyone in the area, we looked online and saw that "The Shop" had a rating of 5. I was skeptical that any business could have a perfect rating, but after another mechanic shop said they couldn't take our car for a week, we decided to give "The Shop" a try as we needed the car fixed ASAP. We gave "The Shop" a call, and Stephen took our call. He was super friendly and knowledgeable, immediately putting us at ease. He told us to bring the car in right away and mentioned they had "the Honda Expert" who could help. The team at "The Shop" did a thorough inspection and even found a part that needed to be replaced, which could have caused serious damage to the car. Their work was top-notch, and they communicated with us promptly throughout the process. Thanks to their help, we were able to get back on the road to Colorado with no more car issues. We are so grateful for their timely and excellent service. If you have trouble with your car, bring it to them. It will be in good hands, and you will not be disappointed.
Most car repair shops aren’t to be trusted, they’re sleazy and liars for the most part. But not the shop, I found this place from a recommendation and I was delighted when I came here for service, everything was explained and compared to the previous labor I had on my vehicle, the price was outstanding, so I too, recommend this shop to anyone needing auto repairs or maintenance, this is an honest and affordable car repair shop.
I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!
I've been having some small intermittent issues with my car that are quite elusive, and they tried their absolute best to try and replicate them, but my car just wasn't cooperating. Nonetheless, they're really flexible and honest, and it looks like they're running a great shop!
Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!
I picked The Shop from Google since it had good reviews. I had a whole bunch of steering/suspension work on my old truck to keep it in good condition. They were very professional and communicated well. They were also very straightforward, showed me photos of a couple other issues they noticed, gave me different options, and even showed me the old parts afterwards even though I trusted them. HIGHLY RECOMMEND!!!! I’ll definitely go back for future repairs and have recommended them to a couple friends.
I bought my car used a year and a half ago, and it has been nothing but trouble. I’ve taken it to multiple places for various repairs. I brought it to The Shop initially for a transmission leak, but they identified and addressed other issues I had been dealing with. They communicated with me throughout the process and got my car running better than it did when I first bought it. I’ll be bringing my car here from now on!
Went there to get my oil changed today and my service was excellent. The guys was very knowledgeable and help with something that was also going on with my vehicle other the oil change. They did over charge me for anything and I will be a returning customer for sure.
Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.
Very professional, efficient, affordable, and quick. I would recommend them to all my friends and family. Thank you!
I took my vehicle to them recently and they did a great job fixing my brakes and more. They were honest and the prices were fair. Very friendly and I appreciated being updated via text, shown pictures of what needed to be fixed, and I was even shown the old parts of what was repaired when I arrived. The Shop will be my go-to now for auto repair.
I can’t say enough good things about The Shop! I came in for an alignment, and they absolutely exceeded my expectations. From the moment I walked in, the staff were incredibly friendly, professional, and welcoming. They took the time to explain everything clearly and even pointed out a few things I hadn’t noticed that could use attention down the line without pressuring me at all. What really stood out was their willingness to go above and beyond to ensure my car was in perfect condition before I left. It’s rare to find a place where you truly feel like they care about their customers and not just the transaction. My car is running smoother than ever, and I couldn’t be happier with their service. If you’re looking for a reliable, trustworthy, and skilled team to handle your car’s needs, look no further. The Shop has earned a loyal customer in me, and I’ll be recommending them to everyone I know.
Service was fast, efficient, affordable and the customer service is beyond expectations. This is the second vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.
Last night I noticed my engine light come and had no idea what was wrong. I remembered a business card I received in the mail describing "The Shop" for automotive repair. I took my vehicle in and discovered a great place to take my cars for repair. It's nice to find a repair shop you can trust for outstanding service. Today they won a new customer.
Brought my car in because my radiator was leaking a lot. The team did a full diagnostic and gave me a quote on how much it would cost to fix. It was undoubtedly expensive so i didnt feel like doing it right now. I told that to them and they said there was no pressure and i didnt have to pay for the diagnostic. Very friendly and informative all around.
I have taken my car here a few different times for different issues. They have been exceptional every time. The staff is friendly and knowledgable and they are very open and transparent with cost and what is going on with your car. They have provided pictures of the damaged items/areas before they were replaced and the part removed from my car when I went to pick it up. The clear straitforward unambiguity is incredible and as someone who has been burnt by mechanics in the past taking advantage of my ignorance, The Shop is a welcome relief for a good autoshop.
They were pleasant and able to get me in quickly. Update: I had my 2nd encounter with then today and they are fantastic. They are pleasant to deal with.
This is the place to go if there is anything about your car that you’re worried about! They will take good care of you like they did with me. Highly recommended ⭐️⭐️⭐️⭐️⭐️
The best service I’ve ever had! Steven and his crew were patient and explained what they were doing and why each step of the way. They helped make sure I knew what services I needed without making me feel pressured to get anything I didn’t need at the moment. I’ve been looking for a new shop to go to since I moved to this side of Louisville and I’ve found it at The Shop
Steven and Jacob were super helpful from start to finish! I found this shop on Google because it was close to my area but I’m so glad I didn’t go anywhere else. Communication was clear and they helped me resolve some really complicated issues on my car quickly and effectively! They’re good, honest people who clearly love what they do. Thank you all so much for everything. I’ll be bringing my car back here for all my needs. I would definitely recommend The Shop if you’re looking for a safe place to maintain and repair your car.
The guys at the Shop were helpful in diagnosing and fixing my son's car and getting it on the road quickly. Super friendly and on top of it. Thank you!!
The service that I received two weeks ago was amazing and the price for the the repairs was second to none.
Appreciate and love The Shop SO much! I desperately needed an oil change before going out of town and they thankfully were able to squeeze me in. Their staff are so friendly, the waiting area is very clean and it was an amazing deal! We will definitely be back and I’ve already started messaging family before even walking out the door. Thank you guys!
The Shop did an excellent job with the replacement of the brakes on our CRV! They were thorough in their explanation of the work they had done and the brakes are working perfectly! I appreciate the personal touch that you won’t get at other mechanic’s shops!
My son had to have his car tuned up before he left for college. They were efficient and explained everything!
Needed my shifter replaced and my brother recommended “The Shop”. So, I took my car up there and made contact with Stephen and Jacob who are very great people to talk to and informative about what would be best for my car. Made an appointment and they put the shifter in and it now feels way better than before. 10/10 recommend going there for any service you need for your car. I will definitely be taking my car there if any issues occurs.
They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.
THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.
The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.
My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!
Staff was very sweet and welcoming! Dropped my car off Thursday and was completed by Monday! My cars drives like it’s brand new!
They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌
This place was absolutely amazing, they fixed my car for a small fraction of the price then another shop quoted me for! They were also super fast
Experience has been amazing! Very welcoming, reassuring. Jacob the co owner's knowledge about my car right off the dome put me at peace with what was a stressful situation with my car already! Big recommend👍🏻
My wife and I recently moved to Fern Creek. Since we drive older cars, it's good to have a trustworthy mechanic close by. We happened to meet Steven through our new neighbor, and within about a month both of our cars needed some repair work. We decided to use "The Shop" and we are glad we did. Steven and his staff are courteous, fair, quite knowledgeable, and very accommodating. We are happy and relieved that we've found our new car guy.
The shop not only got my car looked at in a timely manner but we’re very transparent with exactly what was wrong and also did a thorough inspection and found a few other things that would have been safety concerns. They communicated very well, explained it to where I could understand and I would highly recommend taking your vehicle here with car troubles.
Professional and informative. Staff made good recommendations as to the brake work I needed. Price was reasonable for this day and age. Work was completed quickly.
If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!
2nd time coming here in a month due to some bad luck but they were able to recommend a very cheap towing service and fixed my ignition same day at a price way lower than expected. My go to auto repair shop going forward!
Steven and his team finished an oil change, tire rotation, air filter change, and a general car inspection promptly all while I was on my lunch break! The cherry on top is that this didn't break the bank. Steven also took the time to explain and show me what truly needs to be addressed with my car sooner than later. I've been overdue finding a reliable and knowledgeable mechanic for car maintenance but I finally found what I was looking for.
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