Left us a star review
Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!
Great customer service and very experienced techs. Would definitely recommend
I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.
Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!
We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!
The shop is the best place to get your car repaired!! They are wonderful
The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!
Top Notch Mechanics. The owner is great at seeing his business through the customers eyes. Can't beat the $49.00 oil change. This business will excel in all your Service needs. Top level parts are used for all repairs.
The replace on my bmw brakes price was great and they were very friendly and professional
These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0
Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!
We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!
Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.
Got a recommendation from a friend to go here, great guys, really honest and they know their stuff. Won’t be going anywhere else anytime soon.
The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.
We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.
Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!
Got an oil change and was very happy with the experience. Stephen was incredibly helpful!
My second great experience at The Shop. Those guys do really great work, and in a professional and timely manner. Had a hole in the radiator on my RAV4. It was going to take a week or two at least at another place I checked, but I just couldn’t wait that long. Needed the car for a trip in 5 days. Just like my previous visit here they did a great reasonably priced job. Steven and the crew are excellent to work with.
They always get me together and don’t make me feel as if I need extra repairs but they will give me recommendations and the status of my cars condition upon completion of what I brought it in for!
Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area
Wonderful mechanic! Got me in for an oil change before closing, even though I was late arriving since I was stuck in traffic after work. My mother also used this mechanic and they saved her from losing her tire after a different mechanic shop left a long hammer in the underside of her car. Everyone there is very friendly and knowledgeable. I have gone to many mechanics in many different cities over the past 20+ years and this place is hands down the best
My CLK had not been driven for about a year and the brakes were not working well.
Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars
I've been to the shop before and came back because they did a great job the first time. Most recently, my car was having issues with no warning lights, and they were able to diagnose the problem the same day I dropped it off. They explained everything clearly, gave helpful recommendations, and never pressured me into an expensive service that was not necessary. As long as I live in Louisville I'll bring my car here. If you have an Audi, bring it here over the dealer, better in every way.
Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!
All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!
Nice people working here that do their best to answer all questions and get you the best prices possible.
Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.
You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.
fast, knowledgeable, and affordable I couldn't ask for a better service experience for my car!
great service. worked their asses off for me. quality work seriously reccomend this place
My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!
Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!
This place is great and would definitely recommend it to anyone. I have used them a few times already and haven't had any issues come from their work. First off the staff is super friendly and helpful which puts you at ease. Secondly they will diagnose your car and break it down for you on what specifically is wrong and not try and upsell you on what you wouldn't need. They also run car fax reports on your car to see what maintenance should be done on your car to help maintain and prolong the life of your car. They also follow up after they have done the service to check to make sure no issues have come up. If your looking for a new place to take your car, check them out you will not be disappointed.
