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Chasi
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Left us a star review
Steven and his staff are great! They understand how important my baby girl is to me and how important getting her serviced quickly and properly is to me. I trust them with my baby girl. (Baby Cruz) They have become her new pediatricians.
Needed my shifter replaced and my brother recommended “The Shop”. So, I took my car up there and made contact with Stephen and Jacob who are very great people to talk to and informative about what would be best for my car. Made an appointment and they put the shifter in and it now feels way better than before. 10/10 recommend going there for any service you need for your car. I will definitely be taking my car there if any issues occurs.
Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.
Went there to get my oil changed today and my service was excellent. The guys was very knowledgeable and help with something that was also going on with my vehicle other the oil change. They did over charge me for anything and I will be a returning customer for sure.
Steven and crew were great. From initial inquiry to job completion, response time was quick. Communication throughout was thorough - the technician took the time to explain how he fixed an issue. Everyone who greeted me did so with a polite warmth. Pricing was very competitive - I was able to save $$$ by taking my vehicle here instead of the dealership. I’ll be a repeat customer!
Honest mechanics. Professional and friendly atmosphere. All repairs are clearly and thoroughly explained. Work is done promptly, and always willing to work around your schedule. Highly recommend The Shop!
Steven and Jacob are amazing and honest! I highly recommend taking your car here!
The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.
I can’t rave about this place enough. Wonderful customer service. Fair pricing. They aren’t trying to sale you on anything you don’t need and LADIES 🗣️They will not take advantage of you. Easily my new go to spot. 🤌🏾
The Shop is amazing! I would highly recommend for anyone who needs work done on their car. Steven will treat you right and always provides excellent service, and top quality work.
Having a mechanic that is honest, knowledgeable, informative, and very easy to communicate with is priceless. Steven and his crew at The Shop are all these things. They did a couple of big jobs on my Honda Odyssey with great results. I had gone to a Honda dealer, who provided an estimate of repairs that for me, seemed excessive. I took it into The Shop and they gave it a once over. Helped trim out all the unnecessary work and beat the dealer on the cost of what did need to be done. If needed, I will confidently bring my family's vehicles and certainly give The Shop as a recommendation. Thanks and great work guys!
The best service I’ve ever had! Steven and his crew were patient and explained what they were doing and why each step of the way. They helped make sure I knew what services I needed without making me feel pressured to get anything I didn’t need at the moment. I’ve been looking for a new shop to go to since I moved to this side of Louisville and I’ve found it at The Shop
10/10 service! Steven and his team are exactly who you want working on your vehicles. They are trustworthy and also able to fit you in at last minute notice. They are hard working and very up front and honest. If you don’t understand Steven and his experienced team will gladly sit down and explain things to you. Will always use this place for my car needs!
I picked The Shop from Google since it had good reviews. I had a whole bunch of steering/suspension work on my old truck to keep it in good condition. They were very professional and communicated well. They were also very straightforward, showed me photos of a couple other issues they noticed, gave me different options, and even showed me the old parts afterwards even though I trusted them. HIGHLY RECOMMEND!!!! I’ll definitely go back for future repairs and have recommended them to a couple friends.
I couldn’t be happier with my experience at The Shop. From start to finish, they provided exceptional service. The staff is incredibly knowledgeable, friendly, and honest. They took the time to explain what repairs were needed and why, which really put me at ease. The work on my car was completed on time, and I could immediately feel the difference in performance. They didn’t try to upsell me on anything unnecessary, which is something I’ve encountered at other shops. Their pricing is fair, and the quality of the work is top-notch. The shop is clean, well-organized, and their customer service is outstanding. I highly recommend The Shop to anyone in need of trustworthy, reliable auto repair. I’ll definitely be coming back for any future maintenance or repairs!
Most car repair shops aren’t to be trusted, they’re sleazy and liars for the most part. But not the shop, I found this place from a recommendation and I was delighted when I came here for service, everything was explained and compared to the previous labor I had on my vehicle, the price was outstanding, so I too, recommend this shop to anyone needing auto repairs or maintenance, this is an honest and affordable car repair shop.
THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.
My son had to have his car tuned up before he left for college. They were efficient and explained everything!
Transparent diagnostic processes and fair pricing. The distinction between safety related repairs and other issues that are going to be an upcoming needed repair. These guys give good advice on repairs and vehicle longevity in a time of inflated new car prices is prices, and that has real value these days.
AMAZING work done by an awesome crew! These are the NICEST most reasonable people. They diagnosed the problem last minute, performed excellent, high quality work at the drop of the dime, stayed late so I could get my vehicle(s). Affordable price, I was able to get BOTH my vehicles repaired. I will forever come back to this place, this is THE SHOP.
Can't say enough about these guys. Stephen and Jacob are awesome. The rack and pinion replacement they did for me around a year ago is driving great. And today they beat Amazon on the battery they sold us!
As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.
I recently had an excellent experience at The Shop! They were not only friendly and welcoming but also extremely prompt in scheduling my car for service. The price was very reasonable, and the quality of work was top-notch, reflecting their expertise. Highly recommend for anyone needing reliable car service!
Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!
They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌
As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.
Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!
Yall won’t read enough of this review to truly describe the incredible respect, honesty, and value that this shop has for you and your vehicle. Were from Nebraska, came in for the weekend but had a misfire on #4 of our suburban. Although he was booked with local customers they understood the weekend was coming and we needed to get home Sunday. Wanna talk about fast… problem was diagnosed, parts were ordered, replaced, test drove, and I was on my way. And the price… I’d be tempted to haul a vehicle out here for them to fix and still save money compared to prices back at home. THANK YOU for taking care of us like you did!
Service was fast, efficient, affordable and the customer service is beyond expectations. This is the second vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.
Staff was very sweet and welcoming! Dropped my car off Thursday and was completed by Monday! My cars drives like it’s brand new!
We had such a great experience with the Shop. They were so great to work with and knowledgeable!
We were having break issues on our 2013 Ford F150. The Shop diagnosed the problem, gave us an estimate and our truck runs great now. They are reasonably priced, friendly and very professional!! I highly recommend them!!!
I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks
Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated
This is the place to go if there is anything about your car that you’re worried about! They will take good care of you like they did with me. Highly recommended ⭐️⭐️⭐️⭐️⭐️
I knew I needed my brakes checked, and I work right next to The Shop, so I went over and asked if they could look at it. Going in, the vibe was already super fun. Everyone seemed to be having a good time. Steven greeted me at the desk, and we talked about possible repairs—then he told me to bring it by, they’d look at it, and if I wanted, they could start repairs right away and hopefully have them done that night! Once they knew what my car would need Steven walked over to let me know and talk it through with me. He was clearly very knowledgeable and he explained what my car needed and why it was important and how they were going to do it well. Brian was the tech, and he stayed late to get my repairs finished for me. Steven kept me updated the whole time. I picked up my car with new brake pads, rotors, and fresh calipers, and my little Hyundai has not driven better since I got her last year. They do oil changes as well, they’re super sweet and fun—definitely definitely go here if you need work on your car.
Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.
Great service, the shop owner was very nice and understanding. Helped with everything I needed and more.
The Shop did an excellent job with the replacement of the brakes on our CRV! They were thorough in their explanation of the work they had done and the brakes are working perfectly! I appreciate the personal touch that you won’t get at other mechanic’s shops!
Absolutely amazing service! They were able to take in my car to service instantly and talked me through issues they saw that weren't quite done correctly and made corrections for them super quick... also super personable staff!
The service that I received two weeks ago was amazing and the price for the the repairs was second to none.
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