Chasi

Written by Tyler

February 26, 2023

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Stephen Ayres
Stephen Ayres

Left us a 5 star review

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Stephen Ayres
August 9, 2024

Steve and Jacob are absolute legends of the industry! Would give more stars if I could

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Brad Manthey
August 28, 2024

The Shop is fantastic! Steven and staff are extremely knowledgeable and their work was very thorough, at a very reasonable price. I paid 2xs more at my prior mechanic! I will start having them service all my cars now.

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Erin Tenjo
March 30, 2024

Loved this shop! Glad I brought my car here and I will recommend anyone to come here when looking for a good crew to take care of you. The Shop saved the day with a sudden emergency with the vehicle and they did a great job taking care of it. ⚙️

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Gretchin Brito
June 27, 2024

This is the place to go if there is anything about your car that you’re worried about! They will take good care of you like they did with me. Highly recommended ⭐️⭐️⭐️⭐️⭐️

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Erik Pender
August 16, 2024

We were having break issues on our 2013 Ford F150. The Shop diagnosed the problem, gave us an estimate and our truck runs great now. They are reasonably priced, friendly and very professional!! I highly recommend them!!!

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William Hughes
May 28, 2024

The Shop did an excellent job with the replacement of the brakes on our CRV! They were thorough in their explanation of the work they had done and the brakes are working perfectly! I appreciate the personal touch that you won’t get at other mechanic’s shops!

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Debby Canary
June 4, 2024

Very pleased. They are honest. I highly recommend that you give them a try.

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Wes Clark
June 10, 2024

Best service in the city of Lousiville by far!

Yall won’t read enough of this review to truly describe the incredible respect, honesty, and value that this shop has for you and your vehicle. Were from Nebraska, came in for the weekend but had a misfire on #4 of our suburban. Although he was booked with local customers they understood the weekend was coming and we needed to get home Sunday. Wanna talk about fast… problem was diagnosed, parts were ordered, replaced, test drove, and I was on my way. And the price… I’d be tempted to haul a vehicle out here for them to fix and still save money compared to prices back at home. THANK YOU for taking care of us like you did!

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Paul Brumm
August 22, 2024

Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!

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Heather Gray
April 18, 2024

AMAZING work done by an awesome crew! These are the NICEST most reasonable people. They diagnosed the problem last minute, performed excellent, high quality work at the drop of the dime, stayed late so I could get my vehicle(s). Affordable price, I was able to get BOTH my vehicles repaired. I will forever come back to this place, this is THE SHOP.

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Amber Allen
February 25, 2024

First time customer. Great communication and no hassle service. Thank you all for getting me back on the road quickly and safely!!

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Zach McAninch
May 1, 2024

Great service, the shop owner was very nice and understanding. Helped with everything I needed and more.

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Jose Nieto
August 29, 2024

Great, fast service. Highly recommend

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Jacob Chastain
March 8, 2024
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Elizabeth Howard
March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

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Kathryn Castillo
March 7, 2024

Awesome guys!!! Honest and best mechanics I've ever experienced. They explain everything, and get me in and out fast. I'll never go anywhere else, while I'm here in Kentucky. Thank you so much! Would recommend to anyone.

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Sadie Matthews
December 22, 2023

Steven and Jacob are amazing and honest! I highly recommend taking your car here!

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Arentufunny
June 28, 2024

Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend

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Max Breunig
June 20, 2024

Honest and timely service. Could not recommend a better shop in town.

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Ivan Tenjo
March 30, 2024

This shop is awesome! Not surprised it’s reviewed and recommended so well! The staff here are and are passionate about cars. Hard working crew and professional! I would recommend The Shop to anyone looking to get their car maintenance and repairs here. Glad to find someone to trust with your vehicle. 🔧

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Autumn Walters
July 8, 2024
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Steven Jones
June 4, 2024

This place was AMAZING! They worked with me a lot and my budget. I got my AC compressor and belt done here and I would highly recommend this place!

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Matt Reynolds
May 15, 2024

Can't say enough about these guys. Stephen and Jacob are awesome. The rack and pinion replacement they did for me around a year ago is driving great. And today they beat Amazon on the battery they sold us!

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Patricia Bardin
May 21, 2024

Knows how to fix BMW!

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Anna Boss
May 29, 2024

The best place the have work done in J town, fair and honest people.

I highly recommend The Shop! They are incredibly trustworthy, have an excellent eye for detail, and provide outstanding customer service.

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Dave Opalka
April 2, 2024

Steven and his crew took care of my issue on short notice. Made time to fit me into their schedule on same day.

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Brach McRae
February 10, 2024

Took care of a brake job that another prominent brake shop in town didn't want to mess with. Fair price. Follow up call from the mechanic the next day to ensure car was operating properly.

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Andrew Ellis
February 21, 2024

Steven and Jacob are by far two of the most knowledgable mechanics I know. Not to mention their communication and clean shop! I would recommend them for any work and they have all of my business. Thanks Guys!

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Timothy Eubanks
August 23, 2024

They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌

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Jeff Eaton
August 6, 2024

My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!

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Anne Niehaus
February 13, 2024

Here is a Valentine for everyone who wants quality HONEST ETHICAL repair and maintenance work on their car!!❤️!! Bring ALL your needs to The Shop. My faith has recently been restored-there are good people doing professional work Jacob and Steven took photos of the work, explained in detail what was needed now and what could wait. If I listed everything they did RIGHT you’d swear I was a preacher and you were trapped in church!! See for yourself-make points with your mother in law, tell her about THE SHOP. You’re welcome 😉

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Lizzie Hunter
May 24, 2024

I knew I needed my brakes checked, and I work right next to The Shop, so I went over and asked if they could look at it. Going in, the vibe was already super fun. Everyone seemed to be having a good time. Steven greeted me at the desk, and we talked about possible repairs—then he told me to bring it by, they’d look at it, and if I wanted, they could start repairs right away and hopefully have them done that night! Once they knew what my car would need Steven walked over to let me know and talk it through with me. He was clearly very knowledgeable and he explained what my car needed and why it was important and how they were going to do it well. Brian was the tech, and he stayed late to get my repairs finished for me. Steven kept me updated the whole time. I picked up my car with new brake pads, rotors, and fresh calipers, and my little Hyundai has not driven better since I got her last year. They do oil changes as well, they’re super sweet and fun—definitely definitely go here if you need work on your car.

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Rachel Brashear
April 18, 2024

Everyone at The Shop was extremely kind and knowledgeable. They helped me out right away, assured me everything would get fixed correctly and made me feel very confident that I brought my car to the right place. They got me back on the road to my kids asap. The staff there made going to a mechanic an easy and pleasant experience. I’d 1000% send any of my friends and family there.

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Emily Evans
April 29, 2024

Steven and crew were great. From initial inquiry to job completion, response time was quick. Communication throughout was thorough - the technician took the time to explain how he fixed an issue. Everyone who greeted me did so with a polite warmth. Pricing was very competitive - I was able to save $$$ by taking my vehicle here instead of the dealership. I’ll be a repeat customer!

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Michael Gray
May 25, 2024

My wife and I recently moved to Fern Creek. Since we drive older cars, it's good to have a trustworthy mechanic close by. We happened to meet Steven through our new neighbor, and within about a month both of our cars needed some repair work. We decided to use "The Shop" and we are glad we did. Steven and his staff are courteous, fair, quite knowledgeable, and very accommodating. We are happy and relieved that we've found our new car guy.

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Bill Gray
May 22, 2024

Having a mechanic that is honest, knowledgeable, informative, and very easy to communicate with is priceless. Steven and his crew at The Shop are all these things. They did a couple of big jobs on my Honda Odyssey with great results. I had gone to a Honda dealer, who provided an estimate of repairs that for me, seemed excessive. I took it into The Shop and they gave it a once over. Helped trim out all the unnecessary work and beat the dealer on the cost of what did need to be done. If needed, I will confidently bring my family's vehicles and certainly give The Shop as a recommendation. Thanks and great work guys!

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Elise House
June 10, 2024

These guys are hands down the best in town. They’re incredibly kind and knowledgeable and explain everything in a way that’s easy to understand, even if you know nothing about cars. Take every car you ever own here. Seriously, they’re awesome.

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John Daly
March 20, 2024

Great service and great people!

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John Baird
March 11, 2024

Took 2009 honda ridgeline to be checked out before purchasing from honda world. Pointed out several small issues and I informed honda and saved money on the price of vehicle. Very nice and professional.

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Susan Sutherland
August 16, 2024

My son had to have his car tuned up before he left for college. They were efficient and explained everything!

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Benjamin Wallace
July 30, 2024

Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.

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Leeann Shallcross
July 16, 2024

Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!

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Kali Edwards
April 15, 2024

Love this place! Wouldn’t take my car anywhere else!

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Jordan Micheal
July 17, 2024

Awsome shop, Steven help save me from a pickle !!

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Wes Lancaster
July 29, 2024
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Linda Allen
March 2, 2024

My grandson recently went there and had an awesome experience with his car! If he had a great experience, then I’m sure everyone else would too!

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Nico Plumeri
May 29, 2024

great service

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Justin Manning
April 25, 2024

Transparent diagnostic processes and fair pricing. The distinction between safety related repairs and other issues that are going to be an upcoming needed repair. These guys give good advice on repairs and vehicle longevity in a time of inflated new car prices is prices, and that has real value these days.