Terms of Service

Last Updated May 24, 2022

These Terms of Service (the “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (the “user,” the “user’s,” “you,” or “your” ) and This Website (the “Company,” “we,” “us,” or “our”), concerning your access to and use of our website as well as any other of our websites, apps, media forms, media channels, social media pages, platforms, and any other channels linked, or otherwise connected, to us (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of the Terms herein. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

By using our Site and receiving services related to the Site, you also agree to be bound by our Privacy Policy and any supplemental terms and conditions or documents that may be posted on or through the Site from time to time. Such policies are hereby expressly incorporated into the Terms by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms at the top of this section, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

The Site is not tailored to comply with industry-specific regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), or similar laws. Additionally, you may not use the Site in any way that would violate the Gramm-Leach-Bliley Act (GLBA).  If your interactions would be subject to, or violative of, such laws, you may not use this Site. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is proprietary and our property and all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics on the Site (collectively the “Content”) and the trademarks, service marks, and logos contained therein (collectively the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws, various other intellectual property rights, unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS,” with no implied warranties of any kind, for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) you have the legal capacity to enter into a binding agreement; (2) you agree to comply with these Terms; (3) you are not a minor under the laws of the jurisdiction in which you reside; (4) you will not access the Site through automated or other non-human means, whether through a bot, script, or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site does not and will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof) in our sole discretion.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other Site Content to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2.  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  5. Use any information obtained from the Site in order to harass, abuse, harm, or interfere with the rights of another person.
  6. Make improper use of our support services or submit false reports of abuse or misconduct.
  7. Use the Site in a manner inconsistent with any applicable laws or regulations.
  8. Use the Site to advertise or offer to sell goods and services.
  9. Engage in unauthorized framing of or linking to the Site.
  10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  12. Delete the copyright or other proprietary rights notices from any Content.
  13. Attempt to impersonate another user or person.
  14. Use the username of another user.
  15. Sell or otherwise transfer your profile.
  16. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  17. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  18. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  19. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  20. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  21. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  22. Except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site or use or launch any unauthorized script or other software.
  23. Use a buying agent or purchasing agent to make purchases on the Site.
  24. Make any unauthorized use of the Site, including collecting usernames and/or e-mail addresses of users by electronic or other means for the purpose of sending unsolicited e-mail, or creating user accounts by automated means or under false pretenses.

Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

USER GENERATED CONTRIBUTIONS

The Site may from time to time provide users with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively “Contributions”).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit will be treated in accordance with these Terms. When you create or make available any Contributions, you represent and warrant that:

  1.  The creation, distribution, transmission, public display, or performance; and the accessing, downloading, or copying of your Contributions do not and will not infringe upon the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights, of any third party.
  2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use, and to authorize us and other users of the Site to use, the Contributions, in any manner contemplated by these Terms.
  3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of such identifiable individual person and to enable the inclusion of the identifiable individual person’s name or likeness in your Contributions in any manner contemplated by the Site and these Terms.
  4. Your Contributions are not false, inaccurate, or misleading.
  5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable.
  7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  8. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  9. Actual or potential violation of your representations in items 5-8 shall be determined at our sole and absolute discretion.
  10. Your Contributions do not violate any applicable law, regulation, or rule.
  11. Your Contributions do not violate the privacy or publicity rights of any third party.
  12. Your Contributions do not contain any material that solicits personal information from anyone under the age of eighteen (18) or exploits people under the age of eighteen (18) in a sexual or violent manner.
  13. Your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors.
  14. Your Contributions do not include any offensive comments that are connected to race, national origin, religion, age, political or other affiliation, sex, gender identification, gender expression, sexual orientation, or disability.
  15. Your Contributions do not otherwise violate or link to material that violates, any provision of these Terms, or any applicable law or regulation.

Any use of the Site in violation of the foregoing representations and warranties by you violates these Terms and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide in accordance with our Privacy Policy and your communicated preferences, if applicable.

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without attribution or compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided. You are solely responsible for your Contributions to the Site, and you expressly agree to indemnify, defend and hold us harmless from any and all responsibility related to your Contributions, as well as to refrain from any legal action against us regarding your Contributions.

SUBMISSIONS

You acknowledge, understand and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall exclusively own all rights, title and interest, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment of or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original, violate no rights of third parties, and that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary rights to your Submissions, and you further agree to indemnify, defend and hold us harmless in the event any third-party claims arise with respect to your Submissions.

THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the substance, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites, or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of the owner of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we shall bear no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall indemnify, defend and hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall indemnify, defend and hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

    SITE MANAGEMENT

    We reserve the right, but are under no obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

    PRIVACY POLICY

    We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is fully incorporated into these Terms. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from the laws applicable in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States in compliance with the United States privacy laws.

    TERM AND TERMINATION

    These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

    If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

    MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

    We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time, for any reason, or for no reason, without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

    GOVERNING LAW

    These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Business Owner, United States, as applicable to agreements made and to be entirely performed within the USA, and without regard to conflict of laws principles.

    DISPUTE RESOLUTION

    Informal Negotiations
    To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations shall commence upon written notice from one Party to the other Party of a Dispute.

    Binding Arbitration
    If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL WHICH YOU ARE HEREBY WAIVING. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in the State of Business Owner, United States. Except as otherwise provided herein, the Parties may litigate in court only to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

    If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in the State of Business Owner, United States, and the Parties hereby consent to, and waive all defenses of, lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms. In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    Restrictions
    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

    Exceptions to Informal Negotiations and Arbitration
    The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief, such Disputes properly belonging before a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    CORRECTIONS
    There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right but are under no obligation, to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
    DISCLAIMER
    THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
    LIMITATIONS OF LIABILITY
    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    INDEMNIFICATION
    You agree to indemnify, defend and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, employees, and contractors, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
    USER DATA
    We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
    ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
    Visiting the Site, sending us e-mails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail, and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
    CALIFORNIA RESIDENTS
    If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
    MISCELLANEOUS
    These Terms and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or your use of the Site. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of handwritten signatures by the parties.
    EMAIL MAILING LIST

    By creating an account on this website, your email is added to our mailing list. By subscribing to our newsletter you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about our updates, blog articles, and our services. The subscription to our newsletter service is not mandatory. This site still reserves the right to email you regarding important billing-related matters, security-related updates, platform notifications, terms of services updates, and any important time-sensitive email notifications that are unrelated to our Marketing Newsletters. The frequency of the newsletter issues will be at most monthly unless serious security concerns about our applications will force us to do otherwise. We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use. We reserve the sole right to unsubscribe users from our newsletter service, without notice. We will do so with any subscriber we deem registered with fake data or for any reason we deem fit. We will not share or otherwise give away your address. You’ll be able to change your subscription settings or delete it all together anytime. You have the option to opt-out of any emails you receive via an unsubscribe link within the email, by replying to the email, or you can contact us directly.

    CONTACT US

    In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us through our website.

    Jordan Dunn
    Jordan Dunn

    Left us a 5 star review

    google
    Jordan Dunn
    February 13, 2025

    Steven and the mechanics at the shop are as honest as they come. Twice now I've come to them with "problems" that they've talked me out of wasting money on. They use good old fashion diagnostics to insure that they aren't just throwing parts at the problem to waste your time and money.

    google
    Virginia Chappelear
    January 15, 2025

    Wow, what a blessing to find The Shop. Being new to Kentucky I had to find a place to take care of my car. The Shop was super! Took care of me and the issue. I was treated with respect and I have found my "go to" for car care.

    google
    John Cusick
    March 21, 2025

    Great bunch of mechanics

    google
    Rob Miracle
    January 27, 2025

    Our Prius was acting like the hybrid battery was problematic. We called around and found The Shop who could get it in and diagnose it for us. It ended up being the accessory battery. We appreciated the communications, and quick turn around of the car. I highly recommend this business.

    google
    Sam
    March 29, 2025

    What turned out to be a false alarm, could have easily been a nightmare had it not been for the honesty and professionalism of the staff at The Shop. Highly recommend this establishment as they are both diligent and honest. We will continue to do business with The Shop!

    google
    John Wadell
    February 4, 2025

    Great experience at this place and very well ran. Had some problems with my truck was able to get me in the same day and have it ready 2 days later. This was seriously the first time someone has ever walked me through everything I had going on. Even offered to have there specialist come up as well if I wanted. When I went in to pick up my car they had everything laid out on the counter so I could visually see everything they had told me they were going to replace and had the team as well there. Mind blown!!!! I might add that before they did anything he even offered to let me take anywhere else and get an another opinion before doing anything. Hats off to these guys. Can't tell you enough how much I recommend this place.

    google
    Kellie Vanasse
    December 6, 2024

    Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!

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    Sean Harley
    November 8, 2024

    I have taken my car here a few different times for different issues. They have been exceptional every time. The staff is friendly and knowledgable and they are very open and transparent with cost and what is going on with your car. They have provided pictures of the damaged items/areas before they were replaced and the part removed from my car when I went to pick it up. The clear straitforward unambiguity is incredible and as someone who has been burnt by mechanics in the past taking advantage of my ignorance, The Shop is a welcome relief for a good autoshop.

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    Alexandra Collard
    January 31, 2025

    Had a great experience with this shop. Quick service and the job was well done. I wont ever go anywhere else for my any of my auto repairs. The mechanic was very knowledgeable and very helpful

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    Ethan Heart
    March 31, 2025

    Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.

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    Benji Norris
    January 31, 2025
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    Derek Kelty
    March 12, 2025

    Oil Housing Adaptor cracked resulting in Coolant/Oil leaking and mixing. The Shop got my vehicle in and repaired the next day after calling for a quote. Cost was the most competitive of a handful of quotes I received from other local repair shops. Would use again!

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    Ryan Troiano
    December 19, 2024
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    gage newberry
    March 12, 2025

    Steven (The owner) was recommended to me by a friend for a tune up and eval on my 2019 Toyota Tacoma. I could not have asked for better service and transparency from Steven and his crew. They went ahead and gave me a run down on the price for the services my truck needed before pulling the trigger on the repairs, and educated me along the process. The entire process was smooth, honest, and quite efficient. Had everything taken care of within a day, and I told them they could take their time with my truck. I will only be taking my truck to this shop from here on out.

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    Tamara Lawson
    March 6, 2025

    My mother-in-law had a fantastic experience with the shop regarding her car repairs. She specifically asked me to leave them a 5 star review on google. They efficiently addressed her oil cooler issue and they also proactively informed her about the condition of the brakes. Her car was fixed in one day! Previously, she had visited another shop expressing concerns about unusual noises when turning, but they failed to resolve the issue or notify her about the bad brakes during their inspection. My mother-in-law felt very comfortable communicating with the technician at this shop, which made the experience even better. Thank you for your exceptional service and for ensuring her safety on the road!

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    Rich Smith
    April 2, 2025

    The entire crew in the shop will take care of you and your automobile, people that you can trust and depend on to do quality work at a fair price

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    Brendan Brown
    November 20, 2024

    I've been having some small intermittent issues with my car that are quite elusive, and they tried their absolute best to try and replicate them, but my car just wasn't cooperating. Nonetheless, they're really flexible and honest, and it looks like they're running a great shop!

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    krystal donaway
    January 28, 2025

    Everyone was so helpful, and Steven went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Steven made me feel cared for and important, like family! This is the best experience I’ve ever had with a mechanic, and with his staff too!!

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    Roy T
    January 1, 2025

    Moved back to J-Town. Passed this shop several times and had never stopped in. Needed some engine work done on my 96 Mustang GT. Explained the problem and was told they could take care of it. They completed the work in a timely manner and kept in contact with me the whole time the vehicle was there. The staff is very knowledgeable, experienced, friendly and professional. Would recommend this shop to any car person that wants quality work done. All my cars will be going here for any repairs.

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    Meredith Powers
    November 22, 2024

    They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands

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    Nick Dukes
    March 13, 2025

    Had my Highlander in to do an oil change after attempting myself. Turns out the last place I had it had tightened the oil filter to a Herculean level. Luckily the guys there were able to remove it without damaging the filter housing which was amazing. I have found my new permanent home for auto repair.

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    Bob Feitl
    January 31, 2025

    FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!

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    Sarah Imhof
    April 14, 2025

    I cannot say enough about how fantastic The Shop is! They are not only a great auto shop, but one with integrity. Steven and Jacob were so amazing. I went in to have my wheel barring replaced. I told them about my experience at Meineke and that they just did the brakes... Jacob found that the brake job I just had done by Meineke (Don't ever go there for anything!) reused old hardware and was missing pieces, and that a tire was missing a lug nut because they stripped the bolt! Jacob was so nice and fixed all of Meineke's mistakes for free, made sure to show me what the bad parts looked like compared to the new ones, AND without me asking, took pics of the awful job Meineke did (along with notes) so that I could make formal complaints to the company. To top it off, they gave me an amazing deal on the wheel barring replacement! They 100% have my business from here on out. Thank you for making sure my car was taken care of and safe to drive 🚗👨‍🔧💙

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    Lynde Revert
    December 12, 2024

    I bought my car used a year and a half ago, and it has been nothing but trouble. I’ve taken it to multiple places for various repairs. I brought it to The Shop initially for a transmission leak, but they identified and addressed other issues I had been dealing with. They communicated with me throughout the process and got my car running better than it did when I first bought it. I’ll be bringing my car here from now on!

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    Jonathan Wallace
    March 22, 2025

    There's a reason The Shop's parking lot is perpetually packed, and it's not because the towering skeleton out front is a popular fellow: these guys know what they're doing, and they do it well. We have five vehicles, from my grandfather's aging F150 that's nearly as old as I am to a Fusion young enough to go to kindergarten to an ugly-but-running Town and Country, and The Shop's team of mechanics has provided excellent service to all of them. All of our automotive work is done by these guys now, and I recommend that you do the same.

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    Jeremy Montgomery
    December 5, 2024

    Great to work with. Honest. Reliable. Detailed diagnosis. Fair pricing. My go to going forward.

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    Richard Brent
    February 28, 2025

    Very straight shooting and caring! … After so so experiences elsewhere stopped in to discuss our vehicles needs and had several services performed on both vehicles. Great communication and quality work at a fair price. I would definitely recommend.

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    Ashley Powell
    January 30, 2025

    Highly recommend!

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    Collin Jackson
    April 16, 2025

    Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.

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    Lydia Hester
    January 3, 2025

    I have family members who have had excellent experiences with The Shop, so that's where I took my car after it broke down. Steven called me every day with detailed updates to what he was finding and what it would cost. He was kind and friendly, I felt informed and confident that my car was in good hands, and I feel the price I paid was extremely fair. Best of all, my car drives beautifully (and safely) again. I will absolutely be returning next time my car needs work.

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    Kelly Schroeder
    January 8, 2025

    They helped me with my car, diagnosed problems over phone with pictures, did a fantastic job! Thank you so much

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    katelyn grace
    April 1, 2025

    steven was great, was able to pop my hood open when no one else could! fast, efficient and great service. will be going back. plus was able to walk across the street to the frozen yogurt shop (sweet savannahs) and cute little pet store (derby paws) and check them out while they were working on my car!

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    Abbey Puckett
    November 14, 2024

    If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!

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    Jenny Snyder
    February 4, 2025

    I had my Honda civic serviced there and was taken care of so quickly! Tires were going bad and they replaced all four, did an alignment and replaced a wheel bearing that was much needed. My car drives so smoothly now and is much quieter. Also their prices are honest. I would visit here again and refer anyone to The Shop for their car needs! Thank you

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    The only place I would take my GMC diesel truck. They have always been fair priced and quick to get to me. My truck is used for work and is $80+ k to replace and they have always done me right.

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    Thomas Shutts
    February 3, 2025
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    Jonathan Garcia
    March 5, 2025

    An Honest and Reliable mechanic is difficult to find. The Shop provides both. Great experience overall. Highly recommend it to anyone who is looking to do any work done.

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    Kathy Ortiz
    April 4, 2025

    Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.

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    Emilye Bryan
    January 12, 2025

    Very positive experience with Steve and his top notch team at The Shop.

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    Moira Fauth
    January 1, 2025

    Honest and transparent with quality work! There’s a lot of anxiety bringing your vehicle in for a ‘noise’. A mechanic can tell you anything about what’s wrong and what’s needed. Luckily, Steven and his team diagnosed and fixed exactly what was wrong. They took the time to explain it with pictures. Was up front about the plan, timeframe and costs. It’s been a couple of weeks and the Jeep rides beautifully! I’m glad we have an honest and reliable shop in Jtown, and would not hesitate in recommending them to anyone.

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    Chase Frost
    January 31, 2025
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    Derryan Johnson
    April 4, 2025

    I have been here a couple of times for car troubles and they always communicated with me and got it done in a timely manner. Saved my life a couple of times! Great customer service and even better work!

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    Paul Travelstead
    November 27, 2024

    Fast and easy service....great staff

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    CGZJED1
    December 22, 2024
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    Courtney Holbert
    January 7, 2025

    Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

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    Phil Buckley
    January 1, 2025

    Great service, and range of services. Great products, and, range of products with competitive pricing. (They saved me $35 on my battery alone) But for me, and, most importantly are the great people at ‘The Shop’. Fantastic customer service and support. The owners really have a handle on how to treat their customers fairly and with a service you will not forget.

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    Ryleigh Cain
    February 1, 2025

    These are the most honest and hardworking people you’ll ever meet. my sister and I are for Cincinnati and we were in the area to purchase a car from carvana (I KNOW) we got it and went to find the first body shop that would take us. first every other body shop only works on specific cars then the others that we did find in the area had a wait till next week. We called them they said they were about to close but will take us for a inspection. we went there they said this is a “no go car “had a previous accident that we were not aware of problems with the oil and bunch of other things that was never explained to us. They are so nice hardworking and knowledgeable they told us to take this care back and get a new one or DONT BUY FROM CARVANA EVER. The people there are the best . “Always go somewhere you can trust” these are those people thank you so much for all your help

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    Jane Gengo
    April 9, 2025

    Great, honest place to bring you cars for repairs! Steven and the crew are nice, polite and attentive. Price is reasonable and you can trust the staff. It's my new place to go!

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    Tommy Pass
    January 31, 2025

    Had about 4 things done to my old trusty SUV they went above and beyond to make my experience fantastic!! Excellent and easy to talk to will definitely be going here for all my vehicles needs!!! Thank you guys!!

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    hamid rezvanian
    November 27, 2024

    They do a fantastic job.