Terms of Service

Last Updated May 24, 2022

These Terms of Service (the “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (the “user,” the “user’s,” “you,” or “your” ) and This Website (the “Company,” “we,” “us,” or “our”), concerning your access to and use of our website as well as any other of our websites, apps, media forms, media channels, social media pages, platforms, and any other channels linked, or otherwise connected, to us (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of the Terms herein. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

By using our Site and receiving services related to the Site, you also agree to be bound by our Privacy Policy and any supplemental terms and conditions or documents that may be posted on or through the Site from time to time. Such policies are hereby expressly incorporated into the Terms by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms at the top of this section, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

The Site is not tailored to comply with industry-specific regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), or similar laws. Additionally, you may not use the Site in any way that would violate the Gramm-Leach-Bliley Act (GLBA).  If your interactions would be subject to, or violative of, such laws, you may not use this Site. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is proprietary and our property and all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics on the Site (collectively the “Content”) and the trademarks, service marks, and logos contained therein (collectively the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws, various other intellectual property rights, unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS,” with no implied warranties of any kind, for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) you have the legal capacity to enter into a binding agreement; (2) you agree to comply with these Terms; (3) you are not a minor under the laws of the jurisdiction in which you reside; (4) you will not access the Site through automated or other non-human means, whether through a bot, script, or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site does not and will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof) in our sole discretion.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other Site Content to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2.  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  5. Use any information obtained from the Site in order to harass, abuse, harm, or interfere with the rights of another person.
  6. Make improper use of our support services or submit false reports of abuse or misconduct.
  7. Use the Site in a manner inconsistent with any applicable laws or regulations.
  8. Use the Site to advertise or offer to sell goods and services.
  9. Engage in unauthorized framing of or linking to the Site.
  10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  12. Delete the copyright or other proprietary rights notices from any Content.
  13. Attempt to impersonate another user or person.
  14. Use the username of another user.
  15. Sell or otherwise transfer your profile.
  16. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  17. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  18. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  19. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  20. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  21. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  22. Except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site or use or launch any unauthorized script or other software.
  23. Use a buying agent or purchasing agent to make purchases on the Site.
  24. Make any unauthorized use of the Site, including collecting usernames and/or e-mail addresses of users by electronic or other means for the purpose of sending unsolicited e-mail, or creating user accounts by automated means or under false pretenses.

Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

USER GENERATED CONTRIBUTIONS

The Site may from time to time provide users with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively “Contributions”).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit will be treated in accordance with these Terms. When you create or make available any Contributions, you represent and warrant that:

  1.  The creation, distribution, transmission, public display, or performance; and the accessing, downloading, or copying of your Contributions do not and will not infringe upon the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights, of any third party.
  2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use, and to authorize us and other users of the Site to use, the Contributions, in any manner contemplated by these Terms.
  3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of such identifiable individual person and to enable the inclusion of the identifiable individual person’s name or likeness in your Contributions in any manner contemplated by the Site and these Terms.
  4. Your Contributions are not false, inaccurate, or misleading.
  5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable.
  7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  8. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  9. Actual or potential violation of your representations in items 5-8 shall be determined at our sole and absolute discretion.
  10. Your Contributions do not violate any applicable law, regulation, or rule.
  11. Your Contributions do not violate the privacy or publicity rights of any third party.
  12. Your Contributions do not contain any material that solicits personal information from anyone under the age of eighteen (18) or exploits people under the age of eighteen (18) in a sexual or violent manner.
  13. Your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors.
  14. Your Contributions do not include any offensive comments that are connected to race, national origin, religion, age, political or other affiliation, sex, gender identification, gender expression, sexual orientation, or disability.
  15. Your Contributions do not otherwise violate or link to material that violates, any provision of these Terms, or any applicable law or regulation.

Any use of the Site in violation of the foregoing representations and warranties by you violates these Terms and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide in accordance with our Privacy Policy and your communicated preferences, if applicable.

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without attribution or compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided. You are solely responsible for your Contributions to the Site, and you expressly agree to indemnify, defend and hold us harmless from any and all responsibility related to your Contributions, as well as to refrain from any legal action against us regarding your Contributions.

SUBMISSIONS

You acknowledge, understand and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall exclusively own all rights, title and interest, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment of or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original, violate no rights of third parties, and that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary rights to your Submissions, and you further agree to indemnify, defend and hold us harmless in the event any third-party claims arise with respect to your Submissions.

THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the substance, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites, or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of the owner of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we shall bear no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall indemnify, defend and hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall indemnify, defend and hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

    SITE MANAGEMENT

    We reserve the right, but are under no obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

    PRIVACY POLICY

    We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is fully incorporated into these Terms. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from the laws applicable in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States in compliance with the United States privacy laws.

    TERM AND TERMINATION

    These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

    If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

    MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

    We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time, for any reason, or for no reason, without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

    GOVERNING LAW

    These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Business Owner, United States, as applicable to agreements made and to be entirely performed within the USA, and without regard to conflict of laws principles.

    DISPUTE RESOLUTION

    Informal Negotiations
    To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations shall commence upon written notice from one Party to the other Party of a Dispute.

    Binding Arbitration
    If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL WHICH YOU ARE HEREBY WAIVING. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in the State of Business Owner, United States. Except as otherwise provided herein, the Parties may litigate in court only to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

    If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in the State of Business Owner, United States, and the Parties hereby consent to, and waive all defenses of, lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms. In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    Restrictions
    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

    Exceptions to Informal Negotiations and Arbitration
    The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief, such Disputes properly belonging before a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    CORRECTIONS
    There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right but are under no obligation, to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
    DISCLAIMER
    THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
    LIMITATIONS OF LIABILITY
    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    INDEMNIFICATION
    You agree to indemnify, defend and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, employees, and contractors, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
    USER DATA
    We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
    ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
    Visiting the Site, sending us e-mails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail, and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
    CALIFORNIA RESIDENTS
    If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
    MISCELLANEOUS
    These Terms and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or your use of the Site. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of handwritten signatures by the parties.
    EMAIL MAILING LIST

    By creating an account on this website, your email is added to our mailing list. By subscribing to our newsletter you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about our updates, blog articles, and our services. The subscription to our newsletter service is not mandatory. This site still reserves the right to email you regarding important billing-related matters, security-related updates, platform notifications, terms of services updates, and any important time-sensitive email notifications that are unrelated to our Marketing Newsletters. The frequency of the newsletter issues will be at most monthly unless serious security concerns about our applications will force us to do otherwise. We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use. We reserve the sole right to unsubscribe users from our newsletter service, without notice. We will do so with any subscriber we deem registered with fake data or for any reason we deem fit. We will not share or otherwise give away your address. You’ll be able to change your subscription settings or delete it all together anytime. You have the option to opt-out of any emails you receive via an unsubscribe link within the email, by replying to the email, or you can contact us directly.

    CONTACT US

    In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us through our website.

    Dwayn Stroud
    Dwayn Stroud

    Left us a 5 star review

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    Dwayn Stroud
    September 5, 2024

    I pulled in and thought I had a coolant leak. They checked it out and found nothing wrong. Very nice shop.

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    Justin Manning
    April 25, 2024

    Transparent diagnostic processes and fair pricing. The distinction between safety related repairs and other issues that are going to be an upcoming needed repair. These guys give good advice on repairs and vehicle longevity in a time of inflated new car prices is prices, and that has real value these days.

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    Paul Brumm
    August 22, 2024

    Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!

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    Fatima Zamora
    March 22, 2024

    These guys are amazing, super good job, price right and very communicative. Would recommend with my eyes closed, amazing… truly amazing. Is really hard to find a trustworthy place that does such a good job like this

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    Tee Crosby
    July 9, 2024

    Great and speedy service. Will be using for all my cars highly recommend

    google

    Professional and informative. Staff made good recommendations as to the brake work I needed. Price was reasonable for this day and age. Work was completed quickly.

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    Raymond Huynh
    July 9, 2024

    Great people and clean shop!

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    lilyoshi996
    August 29, 2024

    They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.

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    Edward Lucey
    April 2, 2024

    Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

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    Jason Bagwell
    June 27, 2024

    Was just there today. These guys are great. They diagnosed my issue with an engine light and didn't charge me! Now I know what I need to fix and what parts to order. Other places likely would not have been this honest and fair. 10/10. Quit going to the other places, and come here. I am.

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    Priscilla
    September 7, 2024

    The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.

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    Jeff Eaton
    August 6, 2024

    My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!

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    Jacey Smothers
    May 24, 2024

    We had such a great experience with the Shop. They were so great to work with and knowledgeable!

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    Anna Boss
    May 29, 2024

    The best place the have work done in J town, fair and honest people.

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    Celeste Reed
    September 11, 2024

    Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

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    Tim Orban
    April 15, 2024

    These guys are phenomenal, the quality customer service as well as the quality work is hard to top. These guys can fix everything from your daily driver to your track driven race car. I highly recommend these guys to anyone needing any kind of maintenance and repairs for a quality price.

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    Margaret Elkins
    July 8, 2024

    We recently took our 2009 Mustang to The Shop for a pinion seal leak based on a referral. We had it repaired and returned to us the same day. We are new fans of The Shop! Steven and his crew are professional and knowledgeable, and we love that they are locally owned. We will be using them for all of our future auto needs.

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    James Burns
    April 17, 2024

    As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.

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    Nico Plumeri
    May 29, 2024

    great service

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    Tammy R
    May 24, 2024

    Great service, technicians, and from a woman's perspective, I felt very lucky to have used this shop. Not pushy and very informative. I will be back.

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    Wes Clark
    June 10, 2024

    Best service in the city of Lousiville by far!

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    Jacob Chastain
    March 8, 2024
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    Rodnitia Allen
    August 22, 2024

    Service was fast, efficient, affordable and the customer service is beyond expectations. This is the second vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

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    TRAGIC_Makarov
    September 20, 2024

    Great and quick service

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    Patricia Bardin
    May 21, 2024

    Knows how to fix BMW!

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    Kali Edwards
    April 15, 2024

    Love this place! Wouldn’t take my car anywhere else!

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    John Daly
    March 20, 2024

    Great service and great people!

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    Austin Shaffner
    October 8, 2024

    I picked The Shop from Google since it had good reviews. I had a whole bunch of steering/suspension work on my old truck to keep it in good condition. They were very professional and communicated well. They were also very straightforward, showed me photos of a couple other issues they noticed, gave me different options, and even showed me the old parts afterwards even though I trusted them. HIGHLY RECOMMEND!!!! I’ll definitely go back for future repairs and have recommended them to a couple friends.

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    Michael Gray
    May 25, 2024

    My wife and I recently moved to Fern Creek. Since we drive older cars, it's good to have a trustworthy mechanic close by. We happened to meet Steven through our new neighbor, and within about a month both of our cars needed some repair work. We decided to use "The Shop" and we are glad we did. Steven and his staff are courteous, fair, quite knowledgeable, and very accommodating. We are happy and relieved that we've found our new car guy.

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    John Baird
    March 11, 2024

    Took 2009 honda ridgeline to be checked out before purchasing from honda world. Pointed out several small issues and I informed honda and saved money on the price of vehicle. Very nice and professional.

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    Ronnie simpsom
    August 15, 2024
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    Oriana Midence
    October 3, 2024

    Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.

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    Mark Snipp
    October 1, 2024

    I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks

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    Angela Beeson
    July 25, 2024

    We were passing through Louisville to Chicago when we started to have car issues with our Honda Odyssey. The engine light was flashing, and we were panicking. Not knowing anyone in the area, we looked online and saw that "The Shop" had a rating of 5. I was skeptical that any business could have a perfect rating, but after another mechanic shop said they couldn't take our car for a week, we decided to give "The Shop" a try as we needed the car fixed ASAP. We gave "The Shop" a call, and Stephen took our call. He was super friendly and knowledgeable, immediately putting us at ease. He told us to bring the car in right away and mentioned they had "the Honda Expert" who could help. The team at "The Shop" did a thorough inspection and even found a part that needed to be replaced, which could have caused serious damage to the car. Their work was top-notch, and they communicated with us promptly throughout the process. Thanks to their help, we were able to get back on the road to Colorado with no more car issues. We are so grateful for their timely and excellent service. If you have trouble with your car, bring it to them. It will be in good hands, and you will not be disappointed.

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    Stephen Ayres
    August 9, 2024

    Steve and Jacob are absolute legends of the industry! Would give more stars if I could

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    I highly recommend The Shop! They are incredibly trustworthy, have an excellent eye for detail, and provide outstanding customer service.

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    Katie Moore
    June 7, 2024

    Appreciate and love The Shop SO much! I desperately needed an oil change before going out of town and they thankfully were able to squeeze me in. Their staff are so friendly, the waiting area is very clean and it was an amazing deal! We will definitely be back and I’ve already started messaging family before even walking out the door. Thank you guys!

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    Jose Nieto
    August 29, 2024

    Great, fast service. Highly recommend

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    Madeline Hudson
    August 15, 2024
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    Benjamin Wallace
    July 30, 2024

    Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.

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    Lora
    May 24, 2024

    They were pleasant and able to get me in quickly.

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    Don
    June 30, 2024

    The service that I received two weeks ago was amazing and the price for the the repairs was second to none.

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    Jessica Walker
    June 20, 2024

    This place was absolutely amazing, they fixed my car for a small fraction of the price then another shop quoted me for! They were also super fast

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    Traci Head
    July 24, 2024
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    Ryan McGill
    July 7, 2024

    The Shop is amazing! I would highly recommend for anyone who needs work done on their car. Steven will treat you right and always provides excellent service, and top quality work.

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    Matt Reynolds
    May 15, 2024

    Can't say enough about these guys. Stephen and Jacob are awesome. The rack and pinion replacement they did for me around a year ago is driving great. And today they beat Amazon on the battery they sold us!

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    Most car repair shops aren’t to be trusted, they’re sleazy and liars for the most part. But not the shop, I found this place from a recommendation and I was delighted when I came here for service, everything was explained and compared to the previous labor I had on my vehicle, the price was outstanding, so I too, recommend this shop to anyone needing auto repairs or maintenance, this is an honest and affordable car repair shop.

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    Louis Miller
    March 15, 2024

    Nice experience. Steve and Jacob both explained in layman terms what my car AC needed. Price was reasonable. I’ll recommend to family and friends.

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    Barbara Greene
    March 29, 2024

    Steven and his staff are great! They understand how important my baby girl is to me and how important getting her serviced quickly and properly is to me. I trust them with my baby girl. (Baby Cruz) They have become her new pediatricians.

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    Beth Johnson
    August 6, 2024

    Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated