Terms of Service

Last Updated May 24, 2022

These Terms of Service (the “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (the “user,” the “user’s,” “you,” or “your” ) and This Website (the “Company,” “we,” “us,” or “our”), concerning your access to and use of our website as well as any other of our websites, apps, media forms, media channels, social media pages, platforms, and any other channels linked, or otherwise connected, to us (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of the Terms herein. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

By using our Site and receiving services related to the Site, you also agree to be bound by our Privacy Policy and any supplemental terms and conditions or documents that may be posted on or through the Site from time to time. Such policies are hereby expressly incorporated into the Terms by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms at the top of this section, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

The Site is not tailored to comply with industry-specific regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), or similar laws. Additionally, you may not use the Site in any way that would violate the Gramm-Leach-Bliley Act (GLBA).  If your interactions would be subject to, or violative of, such laws, you may not use this Site. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is proprietary and our property and all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics on the Site (collectively the “Content”) and the trademarks, service marks, and logos contained therein (collectively the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws, various other intellectual property rights, unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS,” with no implied warranties of any kind, for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) you have the legal capacity to enter into a binding agreement; (2) you agree to comply with these Terms; (3) you are not a minor under the laws of the jurisdiction in which you reside; (4) you will not access the Site through automated or other non-human means, whether through a bot, script, or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site does not and will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof) in our sole discretion.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other Site Content to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2.  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  5. Use any information obtained from the Site in order to harass, abuse, harm, or interfere with the rights of another person.
  6. Make improper use of our support services or submit false reports of abuse or misconduct.
  7. Use the Site in a manner inconsistent with any applicable laws or regulations.
  8. Use the Site to advertise or offer to sell goods and services.
  9. Engage in unauthorized framing of or linking to the Site.
  10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  12. Delete the copyright or other proprietary rights notices from any Content.
  13. Attempt to impersonate another user or person.
  14. Use the username of another user.
  15. Sell or otherwise transfer your profile.
  16. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  17. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  18. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  19. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  20. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  21. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  22. Except as may be the result of a standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site or use or launch any unauthorized script or other software.
  23. Use a buying agent or purchasing agent to make purchases on the Site.
  24. Make any unauthorized use of the Site, including collecting usernames and/or e-mail addresses of users by electronic or other means for the purpose of sending unsolicited e-mail, or creating user accounts by automated means or under false pretenses.

Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

USER GENERATED CONTRIBUTIONS

The Site may from time to time provide users with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively “Contributions”).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit will be treated in accordance with these Terms. When you create or make available any Contributions, you represent and warrant that:

  1.  The creation, distribution, transmission, public display, or performance; and the accessing, downloading, or copying of your Contributions do not and will not infringe upon the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights, of any third party.
  2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use, and to authorize us and other users of the Site to use, the Contributions, in any manner contemplated by these Terms.
  3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of such identifiable individual person and to enable the inclusion of the identifiable individual person’s name or likeness in your Contributions in any manner contemplated by the Site and these Terms.
  4. Your Contributions are not false, inaccurate, or misleading.
  5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable.
  7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  8. Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  9. Actual or potential violation of your representations in items 5-8 shall be determined at our sole and absolute discretion.
  10. Your Contributions do not violate any applicable law, regulation, or rule.
  11. Your Contributions do not violate the privacy or publicity rights of any third party.
  12. Your Contributions do not contain any material that solicits personal information from anyone under the age of eighteen (18) or exploits people under the age of eighteen (18) in a sexual or violent manner.
  13. Your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors.
  14. Your Contributions do not include any offensive comments that are connected to race, national origin, religion, age, political or other affiliation, sex, gender identification, gender expression, sexual orientation, or disability.
  15. Your Contributions do not otherwise violate or link to material that violates, any provision of these Terms, or any applicable law or regulation.

Any use of the Site in violation of the foregoing representations and warranties by you violates these Terms and may result in, among other things, termination or suspension of your rights to use the Site.

CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide in accordance with our Privacy Policy and your communicated preferences, if applicable.

By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without attribution or compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided. You are solely responsible for your Contributions to the Site, and you expressly agree to indemnify, defend and hold us harmless from any and all responsibility related to your Contributions, as well as to refrain from any legal action against us regarding your Contributions.

SUBMISSIONS

You acknowledge, understand and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall exclusively own all rights, title and interest, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment of or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original, violate no rights of third parties, and that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary rights to your Submissions, and you further agree to indemnify, defend and hold us harmless in the event any third-party claims arise with respect to your Submissions.

THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the substance, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites, or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of the owner of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we shall bear no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall indemnify, defend and hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall indemnify, defend and hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

    SITE MANAGEMENT

    We reserve the right, but are under no obligation, to: (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

    PRIVACY POLICY

    We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is fully incorporated into these Terms. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from the laws applicable in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States in compliance with the United States privacy laws.

    TERM AND TERMINATION

    These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

    If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

    MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

    We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time, for any reason, or for no reason, without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

    GOVERNING LAW

    These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Business Owner, United States, as applicable to agreements made and to be entirely performed within the USA, and without regard to conflict of laws principles.

    DISPUTE RESOLUTION

    Informal Negotiations
    To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations shall commence upon written notice from one Party to the other Party of a Dispute.

    Binding Arbitration
    If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL WHICH YOU ARE HEREBY WAIVING. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer-Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in the State of Business Owner, United States. Except as otherwise provided herein, the Parties may litigate in court only to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

    If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in the State of Business Owner, United States, and the Parties hereby consent to, and waive all defenses of, lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms. In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    Restrictions
    The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

    Exceptions to Informal Negotiations and Arbitration
    The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief, such Disputes properly belonging before a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

    CORRECTIONS
    There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right but are under no obligation, to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
    DISCLAIMER
    THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
    LIMITATIONS OF LIABILITY
    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    INDEMNIFICATION
    You agree to indemnify, defend and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, employees, and contractors, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
    USER DATA
    We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
    ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
    Visiting the Site, sending us e-mails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail, and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
    CALIFORNIA RESIDENTS
    If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
    MISCELLANEOUS
    These Terms and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or your use of the Site. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of handwritten signatures by the parties.
    EMAIL MAILING LIST

    By creating an account on this website, your email is added to our mailing list. By subscribing to our newsletter you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about our updates, blog articles, and our services. The subscription to our newsletter service is not mandatory. This site still reserves the right to email you regarding important billing-related matters, security-related updates, platform notifications, terms of services updates, and any important time-sensitive email notifications that are unrelated to our Marketing Newsletters. The frequency of the newsletter issues will be at most monthly unless serious security concerns about our applications will force us to do otherwise. We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use. We reserve the sole right to unsubscribe users from our newsletter service, without notice. We will do so with any subscriber we deem registered with fake data or for any reason we deem fit. We will not share or otherwise give away your address. You’ll be able to change your subscription settings or delete it all together anytime. You have the option to opt-out of any emails you receive via an unsubscribe link within the email, by replying to the email, or you can contact us directly.

    CONTACT US

    In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us through our website.

    Ryan Farris
    Ryan Farris

    Left us a 5 star review

    google
    Ryan Farris
    September 16, 2024

    Honest team over here. I will definitely be coing back!

    google
    Sean Harley
    November 8, 2024

    I have taken my car here a few different times for different issues. They have been exceptional every time. The staff is friendly and knowledgable and they are very open and transparent with cost and what is going on with your car. They have provided pictures of the damaged items/areas before they were replaced and the part removed from my car when I went to pick it up. The clear straitforward unambiguity is incredible and as someone who has been burnt by mechanics in the past taking advantage of my ignorance, The Shop is a welcome relief for a good autoshop.

    google
    Marsha Outlaw
    October 29, 2024

    Great explanation of work and all done in one day

    google
    Brendan Brown
    November 20, 2024

    I've been having some small intermittent issues with my car that are quite elusive, and they tried their absolute best to try and replicate them, but my car just wasn't cooperating. Nonetheless, they're really flexible and honest, and it looks like they're running a great shop!

    google
    Paul Travelstead
    November 27, 2024

    Fast and easy service....great staff

    google
    Dean Smith
    November 27, 2024

    They took great care of my vehicle! They notified me when the part was ordered, received, and the job complete. Their enthusiasm for cars was quite apparent. I will not hesitate to refer friends and family there. Thank you for your service!

    google
    Meredith Powers
    November 22, 2024

    They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands

    google
    Lora
    October 14, 2024

    They were pleasant and able to get me in quickly. Update: I had my 2nd encounter with then today and they are fantastic. They are pleasant to deal with.

    google
    Lori Sims
    December 7, 2024

    I took my car in after being unable to get answers anywhere else, having seen the great recommendations online. First impressions are everything, and these guys are true professionals in every sense of the word. They are knowledgeable, honest, and extremely reasonable. The Shop has earned family of new customers!

    google
    DJ
    October 12, 2024

    I honestly cannot recommend The Shop enough. At first I came in to get a second opinion and a quote. When I dropped off my vehicle I spoke with Steven about some history about the car as well as what our needs were. He was absolutely amazing, and after walking out of The Shop, I called my wife and said "I don't care if he charges us twice as much as the other place, I'm having them do the work." I never mentioned anything about having another place look at it first, so it wasn't like he was trying to undercut their quote. Even then, he made sure to try and get us the best prices on the parts and got us a couple of discounts on them. Honestly, after getting the quote from the other place, I priced it all out myself based on what they had said, and Steven and The Shop are definitely making money in some nefarious way, because it ain't in parts and labor... xD

    google
    Kelly Barry Smith
    October 16, 2024

    We moved here 3 months ago and I asked my neighborhood group about a reputable, honest mechanic who was reliable and thorough. The Shop was recommended several times and now I can see why. Steve was knowledgeable and considerate, addressed all of my concerns, and left me feeling confident in the job that was done. Happy to have found our new family mechanic!

    google
    Mark Snipp
    October 1, 2024

    I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks

    google
    Cameron D
    October 11, 2024

    My wife went to this shop a few months ago and could not stop talking about how great of a job they had done for a fair price. Recently, I attempted to go to another shop to get my tires rotated and oil changed and was blown away at how much they were quoting for a simple job; due to this I decided to check out The Shop. As soon as I walked in I was treated as if the owner and I had been friends for years and the prices were some of the best I've seen around Louisville. Our initial conversation went so well that I ended up having them do quite a bit of routine maintenance (tire rotation, oil change, air filters, battery change) all at once because I trusted them to give me the best prices (which they absolutely did.) To summarize, if you're looking for an honest, hardworking, and fair local shop then this should be the one you go to. I cannot say good enough things and I will only be going here in the future for any maintenance my car needs.

    google
    TheColmster
    October 14, 2024

    The guys at the Shop were helpful in diagnosing and fixing my son's car and getting it on the road quickly. Super friendly and on top of it. Thank you!!

    google
    Rich Bargas
    November 16, 2024

    Last night I noticed my engine light come and had no idea what was wrong. I remembered a business card I received in the mail describing "The Shop" for automotive repair. I took my vehicle in and discovered a great place to take my cars for repair. It's nice to find a repair shop you can trust for outstanding service. Today they won a new customer.

    google
    Nico Plumeri
    May 29, 2024

    great service

    google
    Celeste Reed
    September 11, 2024

    Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

    google
    Beth Johnson
    August 6, 2024

    Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated

    google
    Ms DeNardi
    October 8, 2024

    I couldn’t be happier with my experience at The Shop. From start to finish, they provided exceptional service. The staff is incredibly knowledgeable, friendly, and honest. They took the time to explain what repairs were needed and why, which really put me at ease. The work on my car was completed on time, and I could immediately feel the difference in performance. They didn’t try to upsell me on anything unnecessary, which is something I’ve encountered at other shops. Their pricing is fair, and the quality of the work is top-notch. The shop is clean, well-organized, and their customer service is outstanding. I highly recommend The Shop to anyone in need of trustworthy, reliable auto repair. I’ll definitely be coming back for any future maintenance or repairs!

    google
    Roman Igras
    November 6, 2024

    Great service. Clean shop!

    google
    Jon Mark Hester
    December 16, 2024

    Experience has been amazing! Very welcoming, reassuring. Jacob the co owner's knowledge about my car right off the dome put me at peace with what was a stressful situation with my car already! Big recommend👍🏻

    google
    Sean F
    November 21, 2024

    I took my vehicle to them recently and they did a great job fixing my brakes and more. They were honest and the prices were fair. Very friendly and I appreciated being updated via text, shown pictures of what needed to be fixed, and I was even shown the old parts of what was repaired when I arrived. The Shop will be my go-to now for auto repair.

    google
    Michael Gray
    May 25, 2024

    My wife and I recently moved to Fern Creek. Since we drive older cars, it's good to have a trustworthy mechanic close by. We happened to meet Steven through our new neighbor, and within about a month both of our cars needed some repair work. We decided to use "The Shop" and we are glad we did. Steven and his staff are courteous, fair, quite knowledgeable, and very accommodating. We are happy and relieved that we've found our new car guy.

    google
    Jeff Hitchcock
    November 25, 2024

    I have taken my 2019 Chevy Colorado to The Shop Auto Specialist in Jtown several times over the last year for a number of scheduled maintenance items like oil changes, serpentine belt installation, coolant system maintenance, and spark plug changes. They have done quality work each time and completed all job on schedule. The Shop takes pride in their results. The Shop is customer oriented and honest when working through any concerns or issues involving maintenance and repairs. When I first took my truck to the shop, I was looking for mechanics I could trust, and it looks like I found them.

    google
    Abbey Puckett
    November 14, 2024

    If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!

    google
    Ronnie simpsom
    August 15, 2024
    google
    Benjamin Wallace
    July 30, 2024

    Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.

    google
    Lex Tice
    October 18, 2024

    Had to find a mechanic going cross country and so glad to have stumbled upon The Shop! The staff is incredibly knowledgeable, friendly and will not give up on helping you out ! 20/10 !

    google
    Gretchin Brito
    June 27, 2024

    This is the place to go if there is anything about your car that you’re worried about! They will take good care of you like they did with me. Highly recommended ⭐️⭐️⭐️⭐️⭐️

    google
    Wes Clark
    June 10, 2024

    Best service in the city of Lousiville by far!

    google
    Kellie Vanasse
    December 6, 2024

    Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!

    google
    Oriana Midence
    October 3, 2024

    Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.

    google

    Professional and informative. Staff made good recommendations as to the brake work I needed. Price was reasonable for this day and age. Work was completed quickly.

    google
    Paul Brumm
    August 22, 2024

    Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!

    google
    Max Breunig
    June 20, 2024

    Honest and timely service. Could not recommend a better shop in town.

    google
    The Armani Experience
    September 23, 2024

    Went there to get my oil changed today and my service was excellent. The guys was very knowledgeable and help with something that was also going on with my vehicle other the oil change. They did over charge me for anything and I will be a returning customer for sure.

    google
    Angela Beeson
    July 25, 2024

    We were passing through Louisville to Chicago when we started to have car issues with our Honda Odyssey. The engine light was flashing, and we were panicking. Not knowing anyone in the area, we looked online and saw that "The Shop" had a rating of 5. I was skeptical that any business could have a perfect rating, but after another mechanic shop said they couldn't take our car for a week, we decided to give "The Shop" a try as we needed the car fixed ASAP. We gave "The Shop" a call, and Stephen took our call. He was super friendly and knowledgeable, immediately putting us at ease. He told us to bring the car in right away and mentioned they had "the Honda Expert" who could help. The team at "The Shop" did a thorough inspection and even found a part that needed to be replaced, which could have caused serious damage to the car. Their work was top-notch, and they communicated with us promptly throughout the process. Thanks to their help, we were able to get back on the road to Colorado with no more car issues. We are so grateful for their timely and excellent service. If you have trouble with your car, bring it to them. It will be in good hands, and you will not be disappointed.

    google
    Susan Sutherland
    August 16, 2024

    My son had to have his car tuned up before he left for college. They were efficient and explained everything!

    google
    Buddy Lawson
    November 29, 2024

    GREAT guys, GREAT service !! VERY SATISFIED !! Honest and reliable mechanics. WILL DEFINITELY BE BACK.

    google
    Josh V
    July 30, 2024

    Brought my car in because my radiator was leaking a lot. The team did a full diagnostic and gave me a quote on how much it would cost to fix. It was undoubtedly expensive so i didnt feel like doing it right now. I told that to them and they said there was no pressure and i didnt have to pay for the diagnostic. Very friendly and informative all around.

    google
    Ryan McGill
    July 7, 2024

    The Shop is amazing! I would highly recommend for anyone who needs work done on their car. Steven will treat you right and always provides excellent service, and top quality work.

    google
    Luci Poree
    November 19, 2024

    I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!

    google
    Elvira Vakhit
    December 6, 2024

    I can’t say enough good things about The Shop! I came in for an alignment, and they absolutely exceeded my expectations. From the moment I walked in, the staff were incredibly friendly, professional, and welcoming. They took the time to explain everything clearly and even pointed out a few things I hadn’t noticed that could use attention down the line without pressuring me at all. What really stood out was their willingness to go above and beyond to ensure my car was in perfect condition before I left. It’s rare to find a place where you truly feel like they care about their customers and not just the transaction. My car is running smoother than ever, and I couldn’t be happier with their service. If you’re looking for a reliable, trustworthy, and skilled team to handle your car’s needs, look no further. The Shop has earned a loyal customer in me, and I’ll be recommending them to everyone I know.

    google
    Margaret Elkins
    July 8, 2024

    We recently took our 2009 Mustang to The Shop for a pinion seal leak based on a referral. We had it repaired and returned to us the same day. We are new fans of The Shop! Steven and his crew are professional and knowledgeable, and we love that they are locally owned. We will be using them for all of our future auto needs.

    google
    D B
    June 28, 2024

    Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend

    google
    Sami S.
    August 1, 2024

    I recently had my car serviced at this company, and overall, I am very pleased with the results. My car runs perfectly now, thanks to their precise and high-quality work in replacing many parts. I absolutely recommend getting your car serviced or repaired here for the quality of the work alone. However, there were a few areas where the customer service could improve. The phone conversations were a bit rushed, and the explanations of the issues and necessary repairs felt hurried. Despite this, they did take the time to show me the parts that were replaced, which I greatly appreciated. They also walked my brother and I through the process a bit, this occurred in person upon picking up the vehicle. In summary, I would say that the exceptional quality of the service and the thoroughness of the repairs outweigh the minor customer service issues. I highly recommend this company for any car repairs or maintenance needs.

    google
    Katarina Likins
    December 3, 2024

    The shop not only got my car looked at in a timely manner but we’re very transparent with exactly what was wrong and also did a thorough inspection and found a few other things that would have been safety concerns. They communicated very well, explained it to where I could understand and I would highly recommend taking your vehicle here with car troubles.

    google
    Jeff Eaton
    August 6, 2024

    My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!

    google
    Chris Glock
    October 16, 2024

    The best service I’ve ever had! Steven and his crew were patient and explained what they were doing and why each step of the way. They helped make sure I knew what services I needed without making me feel pressured to get anything I didn’t need at the moment. I’ve been looking for a new shop to go to since I moved to this side of Louisville and I’ve found it at The Shop

    google
    Randall Elkins
    September 27, 2024

    An Auto repair shops can be found anywhere and some are even proficient but not many can do real auto repair like tearing down a busted engine barely running. My Mustang, after a 116,000 miles, needed just such a repair. The guys at The Shop not only tore my engine down and made the repair and thus saving the car but enhanced the power out put by making additional upgrades to the engine as they reassembled - the whole time sending me pictures of the repair. Such engine work is not everyday auto shop work and was far more than I would have trusted many to do. All the guys at The Shop love cars and know cars. I recommend them to all and trust them with both my cars. In addition to doing high level auto repair the guys at The Shop are a Pun of Fun