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cynthia murphy
cynthia murphy

Left us a 5 star review

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cynthia murphy
May 14, 2025

Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!

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Tyler Nieto
June 10, 2025

Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!

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Bradley
July 2, 2026

i brought my 2016 lexus is350 f sport in for some maintenance & a couple weeks later i noticed an oil leak. i took it back expecting to have to leave it for a while, but they took it in immediately, found the issue, topped off my oil, fixed it, & had me back on the road in less than 30 mins. turned out the oil drain plug gasket was defective. stuff happens, but what matters is how a shop handles it, & they handled it perfectly. no hassle, no charge, just took care of it. hard to find honest shops that stand behind their work like this. also worth mentioning, they’re always genuinely enthusiastic about working on my car like it’s something they actually enjoy getting into, not just another job. definitely earned my trust & i’ll keep bringing my car here.

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Rogelio See
May 28, 2026

They get the job done quickly at a very reasonable price. I think I’ve finally found a shop where I can confidently bring our cars whenever they need repairs. I’ll definitely recommend them to others looking for a reliable shop that won’t break the bank. Their team also seems to have great positive energy working together, which makes the experience even better.

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jason s
May 12, 2025

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

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Nicole Schneider
February 5, 2026

So friendly and kept me informed every step of the way. Super quick and didn't overcharge like most places.. I think I've found my new go to shop for all my auto repair needs.. highly recommend them to anyone who needs any auto repairs.. thank you so much for being so quick and not overcharging me like most auto repair places! I will be back for sure! My starter apparently was really bad off and they said it had no life in it at all. So glad there is an honest shop close by.

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Meredith Powers
June 12, 2025

They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands

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Ton Ali
September 15, 2025

My CLK had not been driven for about a year and the brakes were not working well.

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The best auto shop in Kentucky, without a doubt.

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Gregory Ketchem
January 30, 2026

Had an issue with my car starting and they solved the problem very quickly and had amazing service. Highly recommend if you are looking for an honest repair shop.

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Bryan
May 22, 2025

Josh told me to

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Awesome people thanks good job!!!

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Amaan Arain
July 9, 2025

Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area

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Brandon Fish
May 14, 2026

This establishment is top notch! My first time ever walking into this place, and I got treated like I was a regular! The guy at the desk (I apologize, I can’t remember his name) was extremely helpful, and explained the process from start to finish… and it went exactly as I was told. My car runs like a champ! Also extremely happy I could bring it in after 2p, and got it back, in plenty of time before they closed at 6p! Flawless victory! You have a repeat customer. Thank you so much!!

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Lindsay Howard
September 22, 2025

Excellent service and friendly environment!

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Mary Livingston
August 6, 2025

Five star rating! Honest reliable friendly courteous!

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Kevin Parker
May 22, 2025

Good caring people. Very knowledgeable.

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Kathy Maloney
June 12, 2025

Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.

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linxxln
June 25, 2025

My family has brought a handful of cars to The Shop since they’ve opened and they always do great, solid work. Very fast, super honest, fair prices, and they actually take the time to explain what’s going on. It’s hard to find a place you can really trust with your car, but these guys have definitely earned it. They work hard!

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Jamie Maddox
May 22, 2025
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Paul Music
April 8, 2026

Wonderful group of people. They’re efficient, honest, and willing to inform you of any and all suggested repairs, but they don’t push sales or “you can’t drive like this” nonsense. The moment I drove after the repairs it feels like I ow a brand new car again. Thank you The Shop!

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TaNaa Davis
September 5, 2025

The shop is the best place to get your car repaired!! They are wonderful

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Mike Langford
February 5, 2026

Very fast service. Often turn the car around the same day.

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Rodnitia Allen
June 6, 2025

Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

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Daniel Gregg
May 27, 2025

Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.

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Sarah Garrett
June 29, 2025

We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!

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Bradley Goldman
July 20, 2025

Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!

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ANIL Veduruparthi
June 12, 2025

It’s a great place to make your car run perfect!!!!

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Donald Benson
January 9, 2026

I’ve been to these guys a couple of times for my Chevy Malibu. They always do good work. They do give information about the work that was done. Very detailed oriented.👍

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Cynthia Craig
May 20, 2025

Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!

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Michael Easter
July 2, 2025

Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!

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Lucius Negrillo
July 9, 2025

Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.

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jayla Tolbert
May 19, 2025
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Stace
June 4, 2025

The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!

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Walter Brown
November 25, 2025

I'm a long haul truck driver. I move to jeffersontow a couple months ago from South Carolina was in need of some work on my hyundai sonata 2012 2.0T limited with low miles. A friend of mines said they did good work and at reasonable prices. I Wasn't disappointed as a matter fact I have them doing some more work on my car next week. Thanks to the great people at the shop.

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Vicki Dennison
May 21, 2025

Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!

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Kaitlyn W
July 3, 2026

Such a great shop, the owner is so incredibly welcoming and kind. I look forward to taking my car here again if needed!

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Bob Feitl
July 28, 2025

Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!

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Mike Bosela
August 19, 2025

I had my car towed to the Shop when the power steering went out and they carved out time to look at it on the same day. It was an older car (2010 Dodge Caravan, 190,000 miles) with lots of cumulative problems so I ended up having it junked, but the mechanics provided a detailed diagnosis, discussed different options focusing on cost management, and had competitive prices. They also helped me make arrangements to sell the car (to a junkyard) and to have it towed there since this was new territory for me. So even though I didn't end up having any work done on my car I was impressed by their helpfulness and high level of professionalism and I have already recommended the Shop to others.

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Sarah Beagle
June 10, 2025

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

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will mosby
June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

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Tad
February 18, 2026
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The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!

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Margaret Monroe
September 18, 2025

Got an oil change and was very happy with the experience. Stephen was incredibly helpful!

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Bailey Tipmore
May 29, 2025

Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!

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David Scott
July 9, 2025

Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!

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Kevin Anderson
June 6, 2025

The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.

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Adam Hoette
October 14, 2025

I had a great experience at The Shop. After having a check engine light pop up, I reached out to The Shop based on their excellent google review. They did not disappoint. Jacob was very communicative and thoroughly explained the issue and the repair when he called after the diagnosis. I feel that the repair was a very fair price and, more importantly, I trust their work. The Shop will be my first stop for future repair work, no question.