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Andrew Gowans
Andrew Gowans

Left us a 5 star review

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Andrew Gowans
May 23, 2025

We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!

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jayla Tolbert
May 19, 2025
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Julia Hester
July 11, 2025

The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!

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Dan H
February 20, 2026

We moved to the area about 18 months ago and have only used The Shop for our mechanic needs for our two cars. We have found the people to be extremely fair and professional and have been happy with their work. I really can't recommend them enough if you want a trustworthy garage that does great work. Had our Outback in today and the job turned out to be bigger than we anticipated but they still found the time to get it knocked out so we'd have the car for the weekend. Great service.

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Margaret Monroe
September 18, 2025

Got an oil change and was very happy with the experience. Stephen was incredibly helpful!

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Amaan Arain
July 9, 2025

Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area

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Travis Smith
June 5, 2025

Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend

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Bryan
May 22, 2025

Josh told me to

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Pam Grupe
March 21, 2026

This shop is the best, honest, and decently priced. The mechanics are all so awesome!

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Rita Satterly
May 8, 2025

All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!

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Kathy Maloney
June 12, 2025

Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.

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Tanner Lewis
June 18, 2025
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Mary Livingston
August 6, 2025

Five star rating! Honest reliable friendly courteous!

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Mike Langford
February 5, 2026

Very fast service. Often turn the car around the same day.

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Donald Benson
January 9, 2026

I’ve been to these guys a couple of times for my Chevy Malibu. They always do good work. They do give information about the work that was done. Very detailed oriented.👍

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Sarah Beagle
June 10, 2025

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

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Nick Stover
June 18, 2025

Nice people working here that do their best to answer all questions and get you the best prices possible.

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JP Kaine
June 25, 2025

great service. worked their asses off for me. quality work seriously reccomend this place

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Steve Emge
June 13, 2025

The replace on my bmw brakes price was great and they were very friendly and professional

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Michael Easter
July 2, 2025

Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!

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Josh Hujo
July 14, 2025

I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.

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Stace
June 4, 2025

The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!

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The best service I have had at a car shop. The Shop has gone above and beyond to make sure my car is taken care of. The quality of work is great but the customer service is even better!

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Jack Tuthill
November 18, 2025

Best automotive shop in Louisville. Honest and thorough! There’s a reason they have 4.9 stars with almost 500 reviews. Steven is the best!

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David Scott
July 9, 2025

Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!

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Kevin Parker
May 22, 2025

Good caring people. Very knowledgeable.

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Bailey Tipmore
May 29, 2025

Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!

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Curt Richey
June 2, 2025

They did a great job with my vehicle!

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Wanda Snow
May 27, 2025

A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.

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Cole Johnson
July 1, 2025

Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.

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Rebekah Samuels
March 6, 2026

Honest and fast! Felt very well taken care of.

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Garrett Bryan
July 1, 2025

Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10

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Daniel Gregg
May 27, 2025

Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.

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Kevin Anderson
June 6, 2025

The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.

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Diana Miller
May 8, 2025

Great customer service and very experienced techs. Would definitely recommend

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Sarah Garrett
June 29, 2025

We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!

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Rosemary Wilson
May 12, 2025

Ray took great care of me and my car! Motor sounds great. Thanks guys!

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Monkey. Gov
October 2, 2025

I'm sorry it took me so long to post this. You gus were unbelievably awesome and welcomeing. You guys got my brother and I back on the road so quick. We were able to enjoy our time in Kentucky, and rock out at louder than life. Thank you guys so much for the awesome help.🤘🏼

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Tyler Nieto
June 10, 2025

Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!

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Adam Hoette
October 14, 2025

I had a great experience at The Shop. After having a check engine light pop up, I reached out to The Shop based on their excellent google review. They did not disappoint. Jacob was very communicative and thoroughly explained the issue and the repair when he called after the diagnosis. I feel that the repair was a very fair price and, more importantly, I trust their work. The Shop will be my first stop for future repair work, no question.

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Sunny Ray
February 12, 2026
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Cheryl Wallace
January 30, 2026

We've been bringing our cars (and truck!) here for a couple of years. These folks are great! They're honest and trustworthy, and have never tried to bs me or upsell me on parts. A#1 good guys - I recommend them to everyone!

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Danny Lin
June 13, 2025

Real friendly and efficient people, highly recommend

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Jamie Maddox
May 22, 2025
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ANIL Veduruparthi
June 12, 2025

It’s a great place to make your car run perfect!!!!

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Shyenne Case
June 11, 2025

Great honest group of guys. Very knowledgeable. Appreciate everything!

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Lucius Negrillo
July 9, 2025

Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.

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Lori Manthey
June 10, 2025

We take both of our vehicles to Steven and his crew and are very pleased with their service and price. I feel they are very trustworthy, honest and fair.

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Lincoln Temple
June 25, 2025

Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!

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Bob Feitl
July 28, 2025

Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!