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Call 502-236-2094‬

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M – F: 9am – 6pm

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10115 Taylorsville Rd

Louisville, KY 40299

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

5.0

Based on 348 Reviews

Celeste Reed

September 11, 2024

Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

Jared White

January 21, 2025

They were able to literally save Christmas by fixing my emergency breakdown on Christmas Eve! Fixed the problem quick and didn’t try to upsell me any BS. Then when I realized I forgot to apply a coupon to that fix they offered a free oil change to make it up. Excellent shop for any type of car!

Luci Poree

November 19, 2024

I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!

Abbey Puckett

November 14, 2024

If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!

Lance H

February 18, 2025

When triple AAA tells you ten a thousand things take it to an honest wholehearted, call you back mechanic. It's above and beyond the call back. It is like no one around.We'll go to no other place and recommend no other one

Dwayn Stroud

September 5, 2024

I pulled in and thought I had a coolant leak. They checked it out and found nothing wrong. Very nice shop.

Virginia Chappelear

January 15, 2025

Wow, what a blessing to find The Shop. Being new to Kentucky I had to find a place to take care of my car. The Shop was super! Took care of me and the issue. I was treated with respect and I have found my "go to" for car care.

Chase Frost

January 31, 2025

Oriana Midence

October 3, 2024

Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.

October 12, 2024

I honestly cannot recommend The Shop enough. At first I came in to get a second opinion and a quote. When I dropped off my vehicle I spoke with Steven about some history about the car as well as what our needs were. He was absolutely amazing, and after walking out of The Shop, I called my wife and said "I don't care if he charges us twice as much as the other place, I'm having them do the work." I never mentioned anything about having another place look at it first, so it wasn't like he was trying to undercut their quote. Even then, he made sure to try and get us the best prices on the parts and got us a couple of discounts on them. Honestly, after getting the quote from the other place, I priced it all out myself based on what they had said, and Steven and The Shop are definitely making money in some nefarious way, because it ain't in parts and labor... xD

krystal donaway

January 28, 2025

Everyone was so helpful, and Steven went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Steven made me feel cared for and important, like family! This is the best experience I’ve ever had with a mechanic, and with his staff too!!

Katarina Likins

December 3, 2024

The shop not only got my car looked at in a timely manner but we’re very transparent with exactly what was wrong and also did a thorough inspection and found a few other things that would have been safety concerns. They communicated very well, explained it to where I could understand and I would highly recommend taking your vehicle here with car troubles.

Benji Norris

Lora

October 14, 2024

They were pleasant and able to get me in quickly. Update: I had my 2nd encounter with then today and they are fantastic. They are pleasant to deal with.

Jennifer Hinton-Likins

Bekah Parrino

The Shop offers great service with very polite & respectful associates. I would recommend this place of business to all my friends & family.

Trent

Fast and respectful group of people! Highly recommended!

Meredith Powers

November 22, 2024

They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands

John Wadell

February 4, 2025

Great experience at this place and very well ran. Had some problems with my truck was able to get me in the same day and have it ready 2 days later. This was seriously the first time someone has ever walked me through everything I had going on. Even offered to have there specialist come up as well if I wanted. When I went in to pick up my car they had everything laid out on the counter so I could visually see everything they had told me they were going to replace and had the team as well there. Mind blown!!!! I might add that before they did anything he even offered to let me take anywhere else and get an another opinion before doing anything. Hats off to these guys. Can't tell you enough how much I recommend this place.

Jeremy Montgomery

December 5, 2024

Great to work with. Honest. Reliable. Detailed diagnosis. Fair pricing. My go to going forward.

Roman Igras

November 6, 2024

Great service. Clean shop!

Lorie Jenkins

February 1, 2025

My husband and I have had a great experience with this shop. Excellent brake job and fair prices. Once my electrical panel lit up with the trac off and check engine light. They found my gas cap wasn't tight enough and it caused a vacuum. I was relieved at the quick, easy fix. I would have had to pay $180 at the dealership to find out something simple like that. I wasn't even charged here at all :)

Brianna Horton

September 10, 2024

Staff was very sweet and welcoming! Dropped my car off Thursday and was completed by Monday! My cars drives like it’s brand new!

Christopher Croley

December 13, 2024

Always a pleasant experience here! The guys are very professional. Service is always quick as possible, sometimes even same-day. Prices are more than fair! Staff is not pushy when it comes to possible repairs. I highly recommend Steven, Jacob, and the staff!

Courtney Holbert

January 7, 2025

Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

James

February 13, 2025

Very transparent about what your vehicle does and doesn’t need. Very rare that you find a shop that doesn’t try to squeeze money out of your pocket. Super friendly and very knowledgeable group as well!

Moira Fauth

January 1, 2025

Honest and transparent with quality work! There’s a lot of anxiety bringing your vehicle in for a ‘noise’. A mechanic can tell you anything about what’s wrong and what’s needed. Luckily, Steven and his team diagnosed and fixed exactly what was wrong. They took the time to explain it with pictures. Was up front about the plan, timeframe and costs. It’s been a couple of weeks and the Jeep rides beautifully! I’m glad we have an honest and reliable shop in Jtown, and would not hesitate in recommending them to anyone.

Bob Feitl

FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!

Camille Hurt

November 1, 2024

Steven and Jacob were super helpful from start to finish! I found this shop on Google because it was close to my area but I’m so glad I didn’t go anywhere else. Communication was clear and they helped me resolve some really complicated issues on my car quickly and effectively! They’re good, honest people who clearly love what they do. Thank you all so much for everything. I’ll be bringing my car back here for all my needs. I would definitely recommend The Shop if you’re looking for a safe place to maintain and repair your car.

Dean Smith

November 27, 2024

They took great care of my vehicle! They notified me when the part was ordered, received, and the job complete. Their enthusiasm for cars was quite apparent. I will not hesitate to refer friends and family there. Thank you for your service!

Roy T

Moved back to J-Town. Passed this shop several times and had never stopped in. Needed some engine work done on my 96 Mustang GT. Explained the problem and was told they could take care of it. They completed the work in a timely manner and kept in contact with me the whole time the vehicle was there. The staff is very knowledgeable, experienced, friendly and professional. Would recommend this shop to any car person that wants quality work done. All my cars will be going here for any repairs.

Phil Buckley

Great service, and range of services. Great products, and, range of products with competitive pricing. (They saved me $35 on my battery alone) But for me, and, most importantly are the great people at ‘The Shop’. Fantastic customer service and support. The owners really have a handle on how to treat their customers fairly and with a service you will not forget.

Cameron D

October 11, 2024

My wife went to this shop a few months ago and could not stop talking about how great of a job they had done for a fair price. Recently, I attempted to go to another shop to get my tires rotated and oil changed and was blown away at how much they were quoting for a simple job; due to this I decided to check out The Shop. As soon as I walked in I was treated as if the owner and I had been friends for years and the prices were some of the best I've seen around Louisville. Our initial conversation went so well that I ended up having them do quite a bit of routine maintenance (tire rotation, oil change, air filters, battery change) all at once because I trusted them to give me the best prices (which they absolutely did.) To summarize, if you're looking for an honest, hardworking, and fair local shop then this should be the one you go to. I cannot say good enough things and I will only be going here in the future for any maintenance my car needs.

hamid rezvanian

They do a fantastic job.

Mark Snipp

October 1, 2024

I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks

Tommy Pass

Had about 4 things done to my old trusty SUV they went above and beyond to make my experience fantastic!! Excellent and easy to talk to will definitely be going here for all my vehicles needs!!! Thank you guys!!

Kelly Barry Smith

October 16, 2024

We moved here 3 months ago and I asked my neighborhood group about a reputable, honest mechanic who was reliable and thorough. The Shop was recommended several times and now I can see why. Steve was knowledgeable and considerate, addressed all of my concerns, and left me feeling confident in the job that was done. Happy to have found our new family mechanic!

Winter Kloset

January 8, 2025

Great people to work with, and very personable as well as professional

sabrina grimes

Got my car together within a couple days and kept me updated.

Rich Bargas

November 16, 2024

Last night I noticed my engine light come and had no idea what was wrong. I remembered a business card I received in the mail describing "The Shop" for automotive repair. I took my vehicle in and discovered a great place to take my cars for repair. It's nice to find a repair shop you can trust for outstanding service. Today they won a new customer.

lilyoshi996

August 29, 2024

They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.

Ryan Troiano

December 19, 2024

Kellie Vanasse

December 6, 2024

Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!

Brandon Halfacre

Had a vehicle brought to The Shop for a pre-purchase inspection. Steven was fantastic in working with me on scheduling and the inspection was exactly what I needed. He went through what he found and gave me the information I needed to make a decision. Used vehicles are never perfect, but having a mechanic you can trust help you understand both the current condition as well as what you can expect in terms of repairs down the road is super valuable. I will continue to bring my business here. Highly recommend.

Ashley Powell

January 30, 2025

Highly recommend!

Karen Crompton

December 11, 2024

They are so kind. I wil definitely be back

CGZJED1

December 22, 2024

Kelly Schroeder

They helped me with my car, diagnosed problems over phone with pictures, did a fantastic job! Thank you so much

Connie Conley

February 8, 2025

Quick and professional service. Definitely my go-to shop for car maintenance in the future.

Lex Tice

October 18, 2024

Had to find a mechanic going cross country and so glad to have stumbled upon The Shop! The staff is incredibly knowledgeable, friendly and will not give up on helping you out ! 20/10 !

Adrian Ortiz

September 27, 2024

Needed my shifter replaced and my brother recommended “The Shop”. So, I took my car up there and made contact with Stephen and Jacob who are very great people to talk to and informative about what would be best for my car. Made an appointment and they put the shifter in and it now feels way better than before. 10/10 recommend going there for any service you need for your car. I will definitely be taking my car there if any issues occurs.

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