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Call 502-236-2094‬

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M – F: 9am – 6pm

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10115 Taylorsville Rd

Louisville, KY 40299

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

5.0

Based on 317 Reviews

Paul Travelstead

November 27, 2024

Fast and easy service....great staff

Winter Kloset

January 8, 2025

Great people to work with, and very personable as well as professional

Leeann Shallcross

July 16, 2024

Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!

Andy Schum

August 15, 2024

Honest mechanics. Professional and friendly atmosphere. All repairs are clearly and thoroughly explained. Work is done promptly, and always willing to work around your schedule. Highly recommend The Shop!

Paul Brumm

August 22, 2024

Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!

Isaiah Ayala

August 26, 2024

THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.

lilyoshi996

August 29, 2024

They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.

Kelly Barry Smith

October 16, 2024

We moved here 3 months ago and I asked my neighborhood group about a reputable, honest mechanic who was reliable and thorough. The Shop was recommended several times and now I can see why. Steve was knowledgeable and considerate, addressed all of my concerns, and left me feeling confident in the job that was done. Happy to have found our new family mechanic!

Robin Mcmillen

October 17, 2024

Very professional, efficient, affordable, and quick. I would recommend them to all my friends and family. Thank you!

Margaret Elkins

July 8, 2024

We recently took our 2009 Mustang to The Shop for a pinion seal leak based on a referral. We had it repaired and returned to us the same day. We are new fans of The Shop! Steven and his crew are professional and knowledgeable, and we love that they are locally owned. We will be using them for all of our future auto needs.

Josh V

July 30, 2024

Brought my car in because my radiator was leaking a lot. The team did a full diagnostic and gave me a quote on how much it would cost to fix. It was undoubtedly expensive so i didnt feel like doing it right now. I told that to them and they said there was no pressure and i didnt have to pay for the diagnostic. Very friendly and informative all around.

Courtney Holbert

January 7, 2025

Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

Beth Johnson

August 6, 2024

Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated

Ms DeNardi

October 8, 2024

I couldn’t be happier with my experience at The Shop. From start to finish, they provided exceptional service. The staff is incredibly knowledgeable, friendly, and honest. They took the time to explain what repairs were needed and why, which really put me at ease. The work on my car was completed on time, and I could immediately feel the difference in performance. They didn’t try to upsell me on anything unnecessary, which is something I’ve encountered at other shops. Their pricing is fair, and the quality of the work is top-notch. The shop is clean, well-organized, and their customer service is outstanding. I highly recommend The Shop to anyone in need of trustworthy, reliable auto repair. I’ll definitely be coming back for any future maintenance or repairs!

Lynde Revert

December 12, 2024

I bought my car used a year and a half ago, and it has been nothing but trouble. I’ve taken it to multiple places for various repairs. I brought it to The Shop initially for a transmission leak, but they identified and addressed other issues I had been dealing with. They communicated with me throughout the process and got my car running better than it did when I first bought it. I’ll be bringing my car here from now on!

CGZJED1

December 22, 2024

James Patton

July 24, 2024

2nd time coming here in a month due to some bad luck but they were able to recommend a very cheap towing service and fixed my ignition same day at a price way lower than expected. My go to auto repair shop going forward!

Christopher Croley

December 13, 2024

Always a pleasant experience here! The guys are very professional. Service is always quick as possible, sometimes even same-day. Prices are more than fair! Staff is not pushy when it comes to possible repairs. I highly recommend Steven, Jacob, and the staff!

Brianna Horton

September 10, 2024

Staff was very sweet and welcoming! Dropped my car off Thursday and was completed by Monday! My cars drives like it’s brand new!

Autumn Walters

Elvira Vakhit

December 6, 2024

I can’t say enough good things about The Shop! I came in for an alignment, and they absolutely exceeded my expectations. From the moment I walked in, the staff were incredibly friendly, professional, and welcoming. They took the time to explain everything clearly and even pointed out a few things I hadn’t noticed that could use attention down the line without pressuring me at all. What really stood out was their willingness to go above and beyond to ensure my car was in perfect condition before I left. It’s rare to find a place where you truly feel like they care about their customers and not just the transaction. My car is running smoother than ever, and I couldn’t be happier with their service. If you’re looking for a reliable, trustworthy, and skilled team to handle your car’s needs, look no further. The Shop has earned a loyal customer in me, and I’ll be recommending them to everyone I know.

Jeff Hitchcock

November 25, 2024

I have taken my 2019 Chevy Colorado to The Shop Auto Specialist in Jtown several times over the last year for a number of scheduled maintenance items like oil changes, serpentine belt installation, coolant system maintenance, and spark plug changes. They have done quality work each time and completed all job on schedule. The Shop takes pride in their results. The Shop is customer oriented and honest when working through any concerns or issues involving maintenance and repairs. When I first took my truck to the shop, I was looking for mechanics I could trust, and it looks like I found them.

sabrina grimes

Got my car together within a couple days and kept me updated.

Priscilla

September 7, 2024

The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.

Camille Hurt

November 1, 2024

Steven and Jacob were super helpful from start to finish! I found this shop on Google because it was close to my area but I’m so glad I didn’t go anywhere else. Communication was clear and they helped me resolve some really complicated issues on my car quickly and effectively! They’re good, honest people who clearly love what they do. Thank you all so much for everything. I’ll be bringing my car back here for all my needs. I would definitely recommend The Shop if you’re looking for a safe place to maintain and repair your car.

Jose Nieto

Great, fast service. Highly recommend

Austin Shaffner

I picked The Shop from Google since it had good reviews. I had a whole bunch of steering/suspension work on my old truck to keep it in good condition. They were very professional and communicated well. They were also very straightforward, showed me photos of a couple other issues they noticed, gave me different options, and even showed me the old parts afterwards even though I trusted them. HIGHLY RECOMMEND!!!! I’ll definitely go back for future repairs and have recommended them to a couple friends.

Mark Snipp

October 1, 2024

I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks

Rachel P

December 20, 2024

This place has got my business from here on out. I came in for a standard full synthetic oil change. They did a routine inspection and found the source of a spooky sound that I had been hearing that I didn’t even think to tell them about! They also identified that I had an oil leak, which I was not aware of. They physically showed me where the issues were, which I felt was very transparent of them. They also explained everything to me to make sure I understood why certain things needed to be replaced. I felt like they treated me with the utmost care, which I really appreciated. Their pricing is also super reasonable. I am so glad I decided to try them out for an oil change! They will be my go-to shop now! Thanks a ton!

Ryan Farris

September 16, 2024

Honest team over here. I will definitely be coing back!

MakeupbyKatie

November 28, 2024

This shop is amazing so happy to finally find somewhere that is honest & fairly priced 🙏 I recommend all my mamas out there this genuine business keeps this mama safe & on the road ❣️

Lori Sims

December 7, 2024

I took my car in after being unable to get answers anywhere else, having seen the great recommendations online. First impressions are everything, and these guys are true professionals in every sense of the word. They are knowledgeable, honest, and extremely reasonable. The Shop has earned family of new customers!

Karen Crompton

December 11, 2024

They are so kind. I wil definitely be back

Isaac Naillieux

September 20, 2024

Great and quick service

Noël Reynolds

December 31, 2024

They did a great job of with my brakes that were taking a little longer than preferred to brake! It was quick and easy and we had the car back within the day! They explained everything well and it was very reasonably priced! Love working with these men, they make getting my car fixed and enjoyable experience.

Adrian Ortiz

September 27, 2024

Needed my shifter replaced and my brother recommended “The Shop”. So, I took my car up there and made contact with Stephen and Jacob who are very great people to talk to and informative about what would be best for my car. Made an appointment and they put the shifter in and it now feels way better than before. 10/10 recommend going there for any service you need for your car. I will definitely be taking my car there if any issues occurs.

Jeremy Ruoff

November 21, 2024

Very professional. Clearly communicated all repairs and finished the job quickly.

Luci Poree

November 19, 2024

I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!

Virginia Chappelear

January 15, 2025

Wow, what a blessing to find The Shop. Being new to Kentucky I had to find a place to take care of my car. The Shop was super! Took care of me and the issue. I was treated with respect and I have found my "go to" for car care.

Dwayn Stroud

September 5, 2024

I pulled in and thought I had a coolant leak. They checked it out and found nothing wrong. Very nice shop.

Wes Lancaster

July 29, 2024

Sami S.

August 1, 2024

I recently had my car serviced at this company, and overall, I am very pleased with the results. My car runs perfectly now, thanks to their precise and high-quality work in replacing many parts. I absolutely recommend getting your car serviced or repaired here for the quality of the work alone. However, there were a few areas where the customer service could improve. The phone conversations were a bit rushed, and the explanations of the issues and necessary repairs felt hurried. Despite this, they did take the time to show me the parts that were replaced, which I greatly appreciated. They also walked my brother and I through the process a bit, this occurred in person upon picking up the vehicle. In summary, I would say that the exceptional quality of the service and the thoroughness of the repairs outweigh the minor customer service issues. I highly recommend this company for any car repairs or maintenance needs.

Roman Igras

November 6, 2024

Great service. Clean shop!

Jeff Eaton

My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!

Kellie Vanasse

Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!

Stephany Sanchez

Moira Fauth

January 1, 2025

Honest and transparent with quality work! There’s a lot of anxiety bringing your vehicle in for a ‘noise’. A mechanic can tell you anything about what’s wrong and what’s needed. Luckily, Steven and his team diagnosed and fixed exactly what was wrong. They took the time to explain it with pictures. Was up front about the plan, timeframe and costs. It’s been a couple of weeks and the Jeep rides beautifully! I’m glad we have an honest and reliable shop in Jtown, and would not hesitate in recommending them to anyone.

Rich Bargas

November 16, 2024

Last night I noticed my engine light come and had no idea what was wrong. I remembered a business card I received in the mail describing "The Shop" for automotive repair. I took my vehicle in and discovered a great place to take my cars for repair. It's nice to find a repair shop you can trust for outstanding service. Today they won a new customer.

D B

June 28, 2024

Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend

Stephen Ayres

August 9, 2024

Steve and Jacob are absolute legends of the industry! Would give more stars if I could

Dean Smith

They took great care of my vehicle! They notified me when the part was ordered, received, and the job complete. Their enthusiasm for cars was quite apparent. I will not hesitate to refer friends and family there. Thank you for your service!

Timothy Eubanks

August 23, 2024

They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌

hamid rezvanian

They do a fantastic job.

Ronnie simpsom

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