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Call 502-236-2094‬

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M – F: 9am – 6pm

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10115 Taylorsville Rd

Louisville, KY 40299

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

5.0

Based on 453 Reviews

Dee Kennedy

March 27, 2025

They work wonders, had some pieces of my ignition coils left in the coil hole and they managed to get them out and cleared. Truly grateful for their mechanics I’ll be going there again!

Leonard Blanton

May 12, 2025

These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0

Amaan Arain

July 9, 2025

Steven and his crew did a great job with maintaining my car and keeping it running like new! Kept me posted the whole way through. Would definitely recommend to anyone in the Jtown or Louisville area

Campbell Higgs

March 31, 2025

Had a great experience today when I went to the shop today. Great people, great service, great pricing. Finished it within the day

Stace

June 4, 2025

The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!

Dylan Lewis

July 8, 2025

Great customer service and affordable!

jayla Tolbert

May 19, 2025

will mosby

June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

Cameron Sanders

June 13, 2025

Great work

Jane Gengo

April 9, 2025

Great, honest place to bring you cars for repairs! Steven and the crew are nice, polite and attentive. Price is reasonable and you can trust the staff. It's my new place to go!

Potato Lover

May 7, 2025

Julia Hester

July 11, 2025

The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!

chaplainlight

June 23, 2025

I had a break down along the way and had to be here for a whole morning while waiting for repairs. It’s a healthy way to get to know the people who work there and see them make decisions. I was the only person waiting and they took notice. My repair was front loaded and they were cognizant of my needs. I also felt very comfortable with the decisions the owner made. Everything from personnel decisions to repair advice, he was pleasant to customers and employees alike. This is the type of place that will treat you fair and make you feel like you matter to them. I fully expect them to be a much larger shop in the future as they know how to do it right.

Shyenne Case

June 11, 2025

Great honest group of guys. Very knowledgeable. Appreciate everything!

Diana Miller

May 8, 2025

Great customer service and very experienced techs. Would definitely recommend

La Reshia Nichole Okubena

May 1, 2025

I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.

Travis Smith

June 5, 2025

Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend

JP Kaine

June 25, 2025

great service. worked their asses off for me. quality work seriously reccomend this place

Kathy Ortiz

April 4, 2025

Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.

Wanda Snow

May 27, 2025

A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.

Patricia Thorpe

April 28, 2025

I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!

Kathy Stonestreet

July 3, 2025

Bryan

May 22, 2025

Josh told me to

Steve Emge

The replace on my bmw brakes price was great and they were very friendly and professional

Kathleen Finan

April 25, 2025

Will never go anywhere else since finding this place! Honest, professional, and courteous. After being disappointed and up charged by Ken towery, meineke, and valvoline over the years, this place does not disappoint. The giant skeleton outside doesn’t hurt either 😊

Jamie Maddox

mary kelly

April 2, 2025

Wonderful service! Great people doing honest car repair

Anne Niehaus

March 28, 2025

Updated review!!!! Just had oil chg/tire rotation. First time the car didn’t need additional maintenance 😳😁. Highly recommend The Shop for professional maintenance and honest dealings. Get your ride ready for hot weather at The Shop.

Cole Johnson

July 1, 2025

Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.

jason s

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

ANIL Veduruparthi

June 12, 2025

It’s a great place to make your car run perfect!!!!

Sarah Beagle

June 10, 2025

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

Kayla Biddle

We've had our cars in a few times for random repairs and maintenance. My husband and I both have felt like they've been thorough and knowledgeable, as well as honest and respectable. We'll definitely keep coming back for future needs.

Leonidas Aivatzidis

Awesome people thanks good job!!!

Bob Feitl

July 28, 2025

Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!

Danny Lin

Real friendly and efficient people, highly recommend

Sam

March 29, 2025

What turned out to be a false alarm, could have easily been a nightmare had it not been for the honesty and professionalism of the staff at The Shop. Highly recommend this establishment as they are both diligent and honest. We will continue to do business with The Shop!

Bailey Tipmore

May 29, 2025

Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!

Herb Heath

April 15, 2025

Excellent service, got it done quickly and back on the road.

Ryan Garrett

Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!

Curt Richey

June 2, 2025

They did a great job with my vehicle!

Emily Lewis

April 21, 2025

Got a recommendation from a friend to go here, great guys, really honest and they know their stuff. Won’t be going anywhere else anytime soon.

Vicki Dennison

May 21, 2025

Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!

Seth Stewart

June 18, 2025

Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!

Rita Satterly

All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!

Tanner Lewis

Mary Livingston

August 6, 2025

Five star rating! Honest reliable friendly courteous!

Joey Mann

April 16, 2025

Rodnitia Allen

June 6, 2025

Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

Tim Miller

Joey Mann is the shit. The best crew of people work there..

Homer And the Iliad

July 22, 2025

The shop just completed a tune up on my 20 year old Impala and it runs as well as it did 20 years ago. The price was right and the guys made a couple recommendations on doing two more details to the work. It runs better than ever. My sister takes both her cars to The Shop too and I plan to take my car there from now on.

Kathy Maloney

Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.

Major In the Republick

The only place I would take my GMC diesel truck. They have always been fair priced and quick to get to me. My truck is used for work and is $80+ k to replace and they have always done me right.

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