About Us

Automotive Repair and Maintenance in Jeffersontown, KY

Delivering exceptional automotive expertise, we aim to be your trusted choice for top-notch repairs and maintenance, forging lasting relationships based on trust and excellence in care.

Providing Expert & Honest Service to Jtown and Louisville.

Our History

With a combined 35+ years of industry experience, our Jtown-native auto shop has built a rich history rooted in our passion for cars and unwavering dedication to customer satisfaction. Throughout the years, we have honed our knowledge and skills, becoming a trusted name in the community. Our love for automobiles shines through in every service we provide, as we strive to exceed expectations and forge lasting relationships with our valued customers.

We are proud to be a locally-owned and operated business, and we are committed to providing our customers with the best possible service. Our shop is conveniently located in Jeffersontown, so you can be sure that your vehicle is in good hands.

Our Service

Our service is exceptional, providing top-notch care and leaving customers satisfied with their vehicles in prime condition. With friendly and knowledgeable staff, transparent communication, and meticulous attention to detail, we deliver an experience that goes above and beyond expectations.

red and black honda car

Our Automotive Experts

Our auto shop boasts a phenomenal team of skilled professionals who are dedicated to providing outstanding service and expertise, ensuring your vehicle receives the best care possible.

The Shop KY Jeffersontown Auto Shop Steven

Steven Kelly

Owner – Shop Manager

The Shop KY Jeffersontown Auto Shop Jacob

Jacob Zimmerlee

Owner – Shop Foreman

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 427 Reviews
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Travis Smith
June 5, 2025

Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend

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Tony Mathis
April 22, 2025

Great service! Happy repeat customer…

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Cameron Sanders
June 13, 2025

Great work

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will mosby
June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

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Paula Good
February 18, 2025

Great customer service very honest will definitely come back again Scott with my repair man and he was very professional. Unfortunately, I made several phone calls and they took them. It was very polite to me and understanding will definitely come back.

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Jonathan Wallace
March 22, 2025

There's a reason The Shop's parking lot is perpetually packed, and it's not because the towering skeleton out front is a popular fellow: these guys know what they're doing, and they do it well. We have five vehicles, from my grandfather's aging F150 that's nearly as old as I am to a Fusion young enough to go to kindergarten to an ugly-but-running Town and Country, and The Shop's team of mechanics has provided excellent service to all of them. All of our automotive work is done by these guys now, and I recommend that you do the same.

Shyenne Case
Shyenne Case

Left us a 5 star review

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Shyenne Case
June 11, 2025

Great honest group of guys. Very knowledgeable. Appreciate everything!

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Thomas Shutts
February 3, 2025
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Connie Conley
February 8, 2025

Quick and professional service. Definitely my go-to shop for car maintenance in the future.

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Ethan Heart
March 31, 2025

Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.

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Dan True
May 8, 2025

no better place to get repairs. super friendly staff, and great prices

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Joey Mann
April 16, 2025
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Vicki Dennison
May 21, 2025

Very thorough mechanics. Owners Steve and Jacob very nice and upfront with explaining everything. It was a great experience and literally one of the best times I’ve had at an auto repair shop!

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Jacob M
May 8, 2025
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Lance H
February 18, 2025

When triple AAA tells you ten a thousand things take it to an honest wholehearted, call you back mechanic. It's above and beyond the call back. It is like no one around.We'll go to no other place and recommend no other one

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Steve Emge
June 13, 2025

The replace on my bmw brakes price was great and they were very friendly and professional

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Awesome people thanks good job!!!

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Ted Bisig
May 1, 2025

Steve was great

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Tony Mathis
April 22, 2025

Great service! Happy repeat customer…

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Rita Satterly
May 8, 2025

All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!

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George Lega
April 26, 2025

My second great experience at The Shop. Those guys do really great work, and in a professional and timely manner. Had a hole in the radiator on my RAV4. It was going to take a week or two at least at another place I checked, but I just couldn’t wait that long. Needed the car for a trip in 5 days. Just like my previous visit here they did a great reasonably priced job. Steven and the crew are excellent to work with.

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will mosby
June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

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Leonard Blanton
May 12, 2025

These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0

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Sarah Imhof
April 14, 2025

I cannot say enough about how fantastic The Shop is! They are not only a great auto shop, but one with integrity. Steven and Jacob were so amazing. I went in to have my wheel barring replaced. I told them about my experience at Meineke and that they just did the brakes... Jacob found that the brake job I just had done by Meineke (Don't ever go there for anything!) reused old hardware and was missing pieces, and that a tire was missing a lug nut because they stripped the bolt! Jacob was so nice and fixed all of Meineke's mistakes for free, made sure to show me what the bad parts looked like compared to the new ones, AND without me asking, took pics of the awful job Meineke did (along with notes) so that I could make formal complaints to the company. To top it off, they gave me an amazing deal on the wheel barring replacement! They 100% have my business from here on out. Thank you for making sure my car was taken care of and safe to drive 🚗👨‍🔧💙

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Jonathan Wallace
March 22, 2025

There's a reason The Shop's parking lot is perpetually packed, and it's not because the towering skeleton out front is a popular fellow: these guys know what they're doing, and they do it well. We have five vehicles, from my grandfather's aging F150 that's nearly as old as I am to a Fusion young enough to go to kindergarten to an ugly-but-running Town and Country, and The Shop's team of mechanics has provided excellent service to all of them. All of our automotive work is done by these guys now, and I recommend that you do the same.

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Kathy Maloney
June 12, 2025

Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.

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Landon Kotarek
February 5, 2025

Great service!

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Cynthia Craig
May 20, 2025

Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!

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Danielle Cook
March 4, 2025

Love the shop for all of my automotive needs. The staff is so attentive and knowledgable! They educate you on the work they are performing on your car and how to best take care of the vehicle. You can tell these guys are sincere and want to do everything they can to help you. Will forever be a customer of theirs!

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Travis Smith
June 5, 2025

Had them perform a diagnostic on my vehicle. They were very friendly and one of the easier shops I've worked with. Highly recommend

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Bailey Tipmore
May 29, 2025

Love The Shop! Steven was so nice and did an awesome job at communicating and making sure I had all the information. They truly went above and beyond and I will definitely be coming back, but hopefully I won’t have to for a while 😂 Highly recommend!!

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Michael Goldentul
June 13, 2025

Very knowledgeable and fair!

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Jane Gengo
April 9, 2025

Great, honest place to bring you cars for repairs! Steven and the crew are nice, polite and attentive. Price is reasonable and you can trust the staff. It's my new place to go!

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Danny Lin
June 13, 2025

Real friendly and efficient people, highly recommend

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Adrienne Tullos
May 2, 2025

Provides honest service!

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Kathy Ortiz
April 4, 2025

Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.

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Potato Lover
May 7, 2025
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Jenny Snyder
February 4, 2025

I had my Honda civic serviced there and was taken care of so quickly! Tires were going bad and they replaced all four, did an alignment and replaced a wheel bearing that was much needed. My car drives so smoothly now and is much quieter. Also their prices are honest. I would visit here again and refer anyone to The Shop for their car needs! Thank you

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Tyler Nieto
June 10, 2025

Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!

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Ryleigh Cain
February 1, 2025

These are the most honest and hardworking people you’ll ever meet. my sister and I are for Cincinnati and we were in the area to purchase a car from carvana (I KNOW) we got it and went to find the first body shop that would take us. first every other body shop only works on specific cars then the others that we did find in the area had a wait till next week. We called them they said they were about to close but will take us for a inspection. we went there they said this is a “no go car “had a previous accident that we were not aware of problems with the oil and bunch of other things that was never explained to us. They are so nice hardworking and knowledgeable they told us to take this care back and get a new one or DONT BUY FROM CARVANA EVER. The people there are the best . “Always go somewhere you can trust” these are those people thank you so much for all your help

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Brandon Halfacre
February 13, 2025

Had a vehicle brought to The Shop for a pre-purchase inspection. Steven was fantastic in working with me on scheduling and the inspection was exactly what I needed. He went through what he found and gave me the information I needed to make a decision. Used vehicles are never perfect, but having a mechanic you can trust help you understand both the current condition as well as what you can expect in terms of repairs down the road is super valuable. I will continue to bring my business here. Highly recommend.

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Dee Kennedy
March 27, 2025

They work wonders, had some pieces of my ignition coils left in the coil hole and they managed to get them out and cleared. Truly grateful for their mechanics I’ll be going there again!

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Sam
March 29, 2025

What turned out to be a false alarm, could have easily been a nightmare had it not been for the honesty and professionalism of the staff at The Shop. Highly recommend this establishment as they are both diligent and honest. We will continue to do business with The Shop!

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Rich Smith
April 2, 2025

The entire crew in the shop will take care of you and your automobile, people that you can trust and depend on to do quality work at a fair price

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jason s
May 12, 2025

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

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Tayo Okubena
April 29, 2025

The shop is definitely a place I will recommend Steven,Jacob and the staff made me feel good about bringing my car in. I had a new engine put in my Kia sorento they fixed it so quick and my car runs as good as when I bought it brand new. They also Educated more about my car things the car dealer ship won’t tell you. If you want to best service you have to visit the shop.

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katelyn grace
April 1, 2025

steven was great, was able to pop my hood open when no one else could! fast, efficient and great service. will be going back. plus was able to walk across the street to the frozen yogurt shop (sweet savannahs) and cute little pet store (derby paws) and check them out while they were working on my car!

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The only place I would take my GMC diesel truck. They have always been fair priced and quick to get to me. My truck is used for work and is $80+ k to replace and they have always done me right.

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Sarah Beagle
June 10, 2025

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

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ANIL Veduruparthi
June 12, 2025

It’s a great place to make your car run perfect!!!!

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Rodnitia Allen
June 6, 2025

Service was fast, efficient, affordable and the customer service is beyond expectations.This is the third vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

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Nick Miller
February 20, 2025

Great service. I needed my car back by end of day and they got brakes on and had me on my way within a few hours. Thank you

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Cameron Sanders
June 13, 2025

Great work

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Paula Good
February 18, 2025

Great customer service very honest will definitely come back again Scott with my repair man and he was very professional. Unfortunately, I made several phone calls and they took them. It was very polite to me and understanding will definitely come back.