About Us

Automotive Repair and Maintenance in Jeffersontown, KY

Delivering exceptional automotive expertise, we aim to be your trusted choice for top-notch repairs and maintenance, forging lasting relationships based on trust and excellence in care.

Providing Expert & Honest Service to Jtown and Louisville.

Our History

With a combined 35+ years of industry experience, our Jtown-native auto shop has built a rich history rooted in our passion for cars and unwavering dedication to customer satisfaction. Throughout the years, we have honed our knowledge and skills, becoming a trusted name in the community. Our love for automobiles shines through in every service we provide, as we strive to exceed expectations and forge lasting relationships with our valued customers.

We are proud to be a locally-owned and operated business, and we are committed to providing our customers with the best possible service. Our shop is conveniently located in Jeffersontown, so you can be sure that your vehicle is in good hands.

Our Service

Our service is exceptional, providing top-notch care and leaving customers satisfied with their vehicles in prime condition. With friendly and knowledgeable staff, transparent communication, and meticulous attention to detail, we deliver an experience that goes above and beyond expectations.

red and black honda car

Our Automotive Experts

Our auto shop boasts a phenomenal team of skilled professionals who are dedicated to providing outstanding service and expertise, ensuring your vehicle receives the best care possible.

The Shop KY Jeffersontown Auto Shop Steven

Steven Kelly

Owner – Shop Manager

The Shop KY Jeffersontown Auto Shop Jacob

Jacob Zimmerlee

Owner – Shop Foreman

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

4.9
Based on 407 Reviews
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Nick Miller
February 20, 2025

Great service. I needed my car back by end of day and they got brakes on and had me on my way within a few hours. Thank you

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Adrienne Tullos
May 2, 2025

Provides honest service!

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Awesome people thanks good job!!!

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George Lega
April 26, 2025

My second great experience at The Shop. Those guys do really great work, and in a professional and timely manner. Had a hole in the radiator on my RAV4. It was going to take a week or two at least at another place I checked, but I just couldn’t wait that long. Needed the car for a trip in 5 days. Just like my previous visit here they did a great reasonably priced job. Steven and the crew are excellent to work with.

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Tommy Pass
January 31, 2025

Had about 4 things done to my old trusty SUV they went above and beyond to make my experience fantastic!! Excellent and easy to talk to will definitely be going here for all my vehicles needs!!! Thank you guys!!

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I had a great experience at The Shop. I really appreciate that the reasonable pricing and promptness to get my car back on the road after having a full engine repair. I would definitely recommend the guys at The Shop if you want fair prices and personalized service for your car repairs.

Raymond Witten
Raymond Witten

Left us a 5 star review

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Raymond Witten
March 20, 2025

Very transparent and very good pricing compared to two other quotes I received from other competitors. They saved the old parts and showed me what they replaced and why it was needed. Thanks for the great service!

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katelyn grace
April 1, 2025

steven was great, was able to pop my hood open when no one else could! fast, efficient and great service. will be going back. plus was able to walk across the street to the frozen yogurt shop (sweet savannahs) and cute little pet store (derby paws) and check them out while they were working on my car!

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The only place I would take my GMC diesel truck. They have always been fair priced and quick to get to me. My truck is used for work and is $80+ k to replace and they have always done me right.

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Andrew Gowans
May 23, 2025

We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!

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Dan True
May 8, 2025

no better place to get repairs. super friendly staff, and great prices

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Jax Garcia
March 31, 2025

Very polite and well mannered. They always take care of us! All the employees there are willing to explain what you need most with the best knowledge and kindness. I love The Shop’s employees and attitude.

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Derek Kelty
March 12, 2025

Oil Housing Adaptor cracked resulting in Coolant/Oil leaking and mixing. The Shop got my vehicle in and repaired the next day after calling for a quote. Cost was the most competitive of a handful of quotes I received from other local repair shops. Would use again!

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Kelly Schroeder
January 8, 2025

They helped me with my car, diagnosed problems over phone with pictures, did a fantastic job! Thank you so much

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Derryan Johnson
April 4, 2025

I have been here a couple of times for car troubles and they always communicated with me and got it done in a timely manner. Saved my life a couple of times! Great customer service and even better work!

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Tim Miller
May 8, 2025

Joey Mann is the shit. The best crew of people work there..

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Patricia Thorpe
April 28, 2025

I would like to thank the guys at "The Shop" for helping me with my vehicle. They were honest and upfront about an issue I was having and instructed me on the steps I need to take to hopefully take care of my issue. Thanks so very much and I will recommend your shop. Above and Beyond!!!

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John Cusick
March 21, 2025

Great bunch of mechanics

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Danielle Cook
March 4, 2025

Love the shop for all of my automotive needs. The staff is so attentive and knowledgable! They educate you on the work they are performing on your car and how to best take care of the vehicle. You can tell these guys are sincere and want to do everything they can to help you. Will forever be a customer of theirs!

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Collin Jackson
April 16, 2025

Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.

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Trent
January 31, 2025

Fast and respectful group of people! Highly recommended!

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Ashley Powell
January 30, 2025

Highly recommend!

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krystal donaway
January 28, 2025

Everyone was so helpful, and Steven went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Steven made me feel cared for and important, like family! This is the best experience I’ve ever had with a mechanic, and with his staff too!!

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Jordan Dunn
February 13, 2025

Steven and the mechanics at the shop are as honest as they come. Twice now I've come to them with "problems" that they've talked me out of wasting money on. They use good old fashion diagnostics to insure that they aren't just throwing parts at the problem to waste your time and money.

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Matthew Gonya
April 30, 2025

This place is great and would definitely recommend it to anyone. I have used them a few times already and haven't had any issues come from their work. First off the staff is super friendly and helpful which puts you at ease. Secondly they will diagnose your car and break it down for you on what specifically is wrong and not try and upsell you on what you wouldn't need. They also run car fax reports on your car to see what maintenance should be done on your car to help maintain and prolong the life of your car. They also follow up after they have done the service to check to make sure no issues have come up. If your looking for a new place to take your car, check them out you will not be disappointed.

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Logan E
February 11, 2025

Steven at The Shop was amazing! Was transparent and quick with diagnosing my car. The guys here are class acts and would recommend them to anyone!

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cynthia murphy
May 14, 2025

Staff is very friendly and professional and doesn’t oversell anything. Also time efficient with work. Recommend The Shop to anyone looking for repairs or even just an oil change!

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jason s
May 12, 2025

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

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Awesome people thanks good job!!!

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Connie Conley
February 8, 2025

Quick and professional service. Definitely my go-to shop for car maintenance in the future.

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Daniel Gregg
May 27, 2025

Found them through google and the reviews are spot on. Brought a car I just purchased for a thorough inspection. They found a coolant leak and fixed it on the spot. They also found some issues that can be addressed later. Gave me some quotes and I will be able to budget it and come back. Now I can drive with some peace of mind. Bonus points: When they replace parts they keep the worn items to show you what was wrong. This kind of shop is far and few between. They earned my business. Give them a shot and I’m sure they’ll earn yours as well.

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Ethan Heart
March 31, 2025

Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.

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Potato Lover
May 7, 2025
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Dee Kennedy
March 27, 2025

They work wonders, had some pieces of my ignition coils left in the coil hole and they managed to get them out and cleared. Truly grateful for their mechanics I’ll be going there again!

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Joey Mann
April 16, 2025
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Emily Lewis
April 21, 2025

Got a recommendation from a friend to go here, great guys, really honest and they know their stuff. Won’t be going anywhere else anytime soon.

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gage newberry
March 12, 2025

Steven (The owner) was recommended to me by a friend for a tune up and eval on my 2019 Toyota Tacoma. I could not have asked for better service and transparency from Steven and his crew. They went ahead and gave me a run down on the price for the services my truck needed before pulling the trigger on the repairs, and educated me along the process. The entire process was smooth, honest, and quite efficient. Had everything taken care of within a day, and I told them they could take their time with my truck. I will only be taking my truck to this shop from here on out.

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Winter Kloset
January 8, 2025

Great people to work with, and very personable as well as professional

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Rita Satterly
May 8, 2025

All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!

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Rosemary Wilson
May 12, 2025

Ray took great care of me and my car! Motor sounds great. Thanks guys!

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Wanda Snow
May 27, 2025

A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.

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Michael Dennewitz
February 6, 2025

It's refreshing to find an automotive shop that is honest, reliable, and very fair with their prices!!

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Stephanie Stephens
January 31, 2025

The customer service was amazing. Oil change was $49.95 for full synthetic oil.

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Emilye Bryan
January 12, 2025

Very positive experience with Steve and his top notch team at The Shop.

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Rob Miracle
January 27, 2025

Our Prius was acting like the hybrid battery was problematic. We called around and found The Shop who could get it in and diagnose it for us. It ended up being the accessory battery. We appreciated the communications, and quick turn around of the car. I highly recommend this business.

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Richard Brent
February 28, 2025

Very straight shooting and caring! … After so so experiences elsewhere stopped in to discuss our vehicles needs and had several services performed on both vehicles. Great communication and quality work at a fair price. I would definitely recommend.

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Leonard Blanton
May 12, 2025

These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0

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Benji Norris
January 31, 2025
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Lorie Jenkins
February 1, 2025

My husband and I have had a great experience with this shop. Excellent brake job and fair prices. Once my electrical panel lit up with the trac off and check engine light. They found my gas cap wasn't tight enough and it caused a vacuum. I was relieved at the quick, easy fix. I would have had to pay $180 at the dealership to find out something simple like that. I wasn't even charged here at all :)

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Lance H
February 18, 2025

When triple AAA tells you ten a thousand things take it to an honest wholehearted, call you back mechanic. It's above and beyond the call back. It is like no one around.We'll go to no other place and recommend no other one

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Courtney Holbert
January 7, 2025

Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

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Sarah Imhof
April 14, 2025

I cannot say enough about how fantastic The Shop is! They are not only a great auto shop, but one with integrity. Steven and Jacob were so amazing. I went in to have my wheel barring replaced. I told them about my experience at Meineke and that they just did the brakes... Jacob found that the brake job I just had done by Meineke (Don't ever go there for anything!) reused old hardware and was missing pieces, and that a tire was missing a lug nut because they stripped the bolt! Jacob was so nice and fixed all of Meineke's mistakes for free, made sure to show me what the bad parts looked like compared to the new ones, AND without me asking, took pics of the awful job Meineke did (along with notes) so that I could make formal complaints to the company. To top it off, they gave me an amazing deal on the wheel barring replacement! They 100% have my business from here on out. Thank you for making sure my car was taken care of and safe to drive 🚗👨‍🔧💙

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Jenny Snyder
February 4, 2025

I had my Honda civic serviced there and was taken care of so quickly! Tires were going bad and they replaced all four, did an alignment and replaced a wheel bearing that was much needed. My car drives so smoothly now and is much quieter. Also their prices are honest. I would visit here again and refer anyone to The Shop for their car needs! Thank you

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Kevin Parker
May 22, 2025

Good caring people. Very knowledgeable.

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Tamara Lawson
March 6, 2025

My mother-in-law had a fantastic experience with the shop regarding her car repairs. She specifically asked me to leave them a 5 star review on google. They efficiently addressed her oil cooler issue and they also proactively informed her about the condition of the brakes. Her car was fixed in one day! Previously, she had visited another shop expressing concerns about unusual noises when turning, but they failed to resolve the issue or notify her about the bad brakes during their inspection. My mother-in-law felt very comfortable communicating with the technician at this shop, which made the experience even better. Thank you for your exceptional service and for ensuring her safety on the road!