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Customer Reviews
At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.
Rating
An Auto repair shops can be found anywhere and some are even proficient but not many can do real auto repair like tearing down a busted engine barely running. My Mustang, after a 116,000 miles, needed just such a repair. The guys at The Shop not only tore my engine down and made the repair and thus saving the car but enhanced the power out put by making additional upgrades to the engine as they reassembled - the whole time sending me pictures of the repair. Such engine work is not everyday auto shop work and was far more than I would have trusted many to do. All the guys at The Shop love cars and know cars. I recommend them to all and trust them with both my cars. In addition to doing high level auto repair the guys at The Shop are a Pun of Fun
The Shop is amazing! I would highly recommend for anyone who needs work done on their car. Steven will treat you right and always provides excellent service, and top quality work.
My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!
Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!
Steven and Jacob were super helpful from start to finish! I found this shop on Google because it was close to my area but I’m so glad I didn’t go anywhere else. Communication was clear and they helped me resolve some really complicated issues on my car quickly and effectively! They’re good, honest people who clearly love what they do. Thank you all so much for everything. I’ll be bringing my car back here for all my needs. I would definitely recommend The Shop if you’re looking for a safe place to maintain and repair your car.
This shop is amazing so happy to finally find somewhere that is honest & fairly priced 🙏 I recommend all my mamas out there this genuine business keeps this mama safe & on the road ❣️
I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!
The Shop is fantastic! Steven and staff are extremely knowledgeable and their work was very thorough, at a very reasonable price. I paid 2xs more at my prior mechanic! I will start having them service all my cars now.
The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.
Great service, and range of services. Great products, and, range of products with competitive pricing. (They saved me $35 on my battery alone) But for me, and, most importantly are the great people at ‘The Shop’. Fantastic customer service and support. The owners really have a handle on how to treat their customers fairly and with a service you will not forget.
I can’t say enough good things about The Shop! I came in for an alignment, and they absolutely exceeded my expectations. From the moment I walked in, the staff were incredibly friendly, professional, and welcoming. They took the time to explain everything clearly and even pointed out a few things I hadn’t noticed that could use attention down the line without pressuring me at all. What really stood out was their willingness to go above and beyond to ensure my car was in perfect condition before I left. It’s rare to find a place where you truly feel like they care about their customers and not just the transaction. My car is running smoother than ever, and I couldn’t be happier with their service. If you’re looking for a reliable, trustworthy, and skilled team to handle your car’s needs, look no further. The Shop has earned a loyal customer in me, and I’ll be recommending them to everyone I know.
Experience has been amazing! Very welcoming, reassuring. Jacob the co owner's knowledge about my car right off the dome put me at peace with what was a stressful situation with my car already! Big recommend👍🏻
They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.
Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!
We were having break issues on our 2013 Ford F150. The Shop diagnosed the problem, gave us an estimate and our truck runs great now. They are reasonably priced, friendly and very professional!! I highly recommend them!!!
I've been having some small intermittent issues with my car that are quite elusive, and they tried their absolute best to try and replicate them, but my car just wasn't cooperating. Nonetheless, they're really flexible and honest, and it looks like they're running a great shop!
Professional and informative. Staff made good recommendations as to the brake work I needed. Price was reasonable for this day and age. Work was completed quickly.
Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated
I took my car in after being unable to get answers anywhere else, having seen the great recommendations online. First impressions are everything, and these guys are true professionals in every sense of the word. They are knowledgeable, honest, and extremely reasonable. The Shop has earned family of new customers!
The service that I received two weeks ago was amazing and the price for the the repairs was second to none.
Great to work with. Honest. Reliable. Detailed diagnosis. Fair pricing. My go to going forward.
Staff was very sweet and welcoming! Dropped my car off Thursday and was completed by Monday! My cars drives like it’s brand new!
Most car repair shops aren’t to be trusted, they’re sleazy and liars for the most part. But not the shop, I found this place from a recommendation and I was delighted when I came here for service, everything was explained and compared to the previous labor I had on my vehicle, the price was outstanding, so I too, recommend this shop to anyone needing auto repairs or maintenance, this is an honest and affordable car repair shop.
Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend
If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!
Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !
Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!
I honestly cannot recommend The Shop enough. At first I came in to get a second opinion and a quote. When I dropped off my vehicle I spoke with Steven about some history about the car as well as what our needs were. He was absolutely amazing, and after walking out of The Shop, I called my wife and said "I don't care if he charges us twice as much as the other place, I'm having them do the work." I never mentioned anything about having another place look at it first, so it wasn't like he was trying to undercut their quote. Even then, he made sure to try and get us the best prices on the parts and got us a couple of discounts on them. Honestly, after getting the quote from the other place, I priced it all out myself based on what they had said, and Steven and The Shop are definitely making money in some nefarious way, because it ain't in parts and labor... xD
They were pleasant and able to get me in quickly. Update: I had my 2nd encounter with then today and they are fantastic. They are pleasant to deal with.
They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌
Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.
GREAT guys, GREAT service !! VERY SATISFIED !! Honest and reliable mechanics. WILL DEFINITELY BE BACK.
They did a great job of with my brakes that were taking a little longer than preferred to brake! It was quick and easy and we had the car back within the day! They explained everything well and it was very reasonably priced! Love working with these men, they make getting my car fixed and enjoyable experience.
Brought my car in because my radiator was leaking a lot. The team did a full diagnostic and gave me a quote on how much it would cost to fix. It was undoubtedly expensive so i didnt feel like doing it right now. I told that to them and they said there was no pressure and i didnt have to pay for the diagnostic. Very friendly and informative all around.
I picked The Shop from Google since it had good reviews. I had a whole bunch of steering/suspension work on my old truck to keep it in good condition. They were very professional and communicated well. They were also very straightforward, showed me photos of a couple other issues they noticed, gave me different options, and even showed me the old parts afterwards even though I trusted them. HIGHLY RECOMMEND!!!! I’ll definitely go back for future repairs and have recommended them to a couple friends.
Honest and transparent with quality work! There’s a lot of anxiety bringing your vehicle in for a ‘noise’. A mechanic can tell you anything about what’s wrong and what’s needed. Luckily, Steven and his team diagnosed and fixed exactly what was wrong. They took the time to explain it with pictures. Was up front about the plan, timeframe and costs. It’s been a couple of weeks and the Jeep rides beautifully! I’m glad we have an honest and reliable shop in Jtown, and would not hesitate in recommending them to anyone.
Was just there today. These guys are great. They diagnosed my issue with an engine light and didn't charge me! Now I know what I need to fix and what parts to order. Other places likely would not have been this honest and fair. 10/10. Quit going to the other places, and come here. I am.
This place has got my business from here on out. I came in for a standard full synthetic oil change. They did a routine inspection and found the source of a spooky sound that I had been hearing that I didn’t even think to tell them about! They also identified that I had an oil leak, which I was not aware of. They physically showed me where the issues were, which I felt was very transparent of them. They also explained everything to me to make sure I understood why certain things needed to be replaced. I felt like they treated me with the utmost care, which I really appreciated. Their pricing is also super reasonable. I am so glad I decided to try them out for an oil change! They will be my go-to shop now! Thanks a ton!
Very professional. Clearly communicated all repairs and finished the job quickly.
I have taken my car here a few different times for different issues. They have been exceptional every time. The staff is friendly and knowledgable and they are very open and transparent with cost and what is going on with your car. They have provided pictures of the damaged items/areas before they were replaced and the part removed from my car when I went to pick it up. The clear straitforward unambiguity is incredible and as someone who has been burnt by mechanics in the past taking advantage of my ignorance, The Shop is a welcome relief for a good autoshop.
