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M – F: 9am – 6pm

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10115 Taylorsville Rd

Louisville, KY 40299

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

4.9

Based on 462 Reviews

Leonard Blanton

May 12, 2025

These guys are great. They spent hours trying to find a problem with the shift column that had locked in reverse but apparently fixed itself and they still tried to find out why. After all the time spent, they charged us $0

Mary Livingston

August 6, 2025

Five star rating! Honest reliable friendly courteous!

Kathy Ortiz

April 4, 2025

Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.

Shyenne Case

June 11, 2025

Great honest group of guys. Very knowledgeable. Appreciate everything!

Dylan Lewis

July 8, 2025

Great customer service and affordable!

David Scott

July 9, 2025

Best shop in Louisville. Always honest and fair priced, with amazing work. Customer service is also top notch!

ANIL Veduruparthi

June 12, 2025

It’s a great place to make your car run perfect!!!!

Kevin Anderson

June 6, 2025

The guys at The Shop are knowledgeable. They don't overcharge for services or try to upsell you. Would recommend, 10 out of 10. I will definitely be returning here for all future service.

Leonidas Aivatzidis

May 27, 2025

Awesome people thanks good job!!!

will mosby

June 17, 2025

You can trust these mechanics and that’s a hard thing to do these days. I have been misled by more than one shop. Honest, knowledgeable,and probably the cleanest garage lobby I’ve ever been in. I will definitely use them again when I need work.

Josh Hujo

July 14, 2025

I've been in this shop several times and worked with Steven and Joey. They are always honest and great people to work with. Their mechanics in the shop are also very informative and make things easy to understand.

Julia Hester

July 11, 2025

The guys here are the nicest and made everything so easy! I’ve recommended them to all my friends because I trust their work so much!

Cynthia Craig

May 20, 2025

Im so overjoyed and relieved how the men at this shop helped me this morning. I always come here for my repairs. I was close by and my rear turn signal went out and I was in a panic. I pulled over to their shop and asked if they could repair it. They looked so busy. Not only did they come in the parking lot...IN THE POURING RAIN!! They got it fixed in 15 minutes. They always go above and beyond, and always explain everything and are beyond fair on cost. Exceptional service. Haven't seen this before and I'm 52. Brings me joy that someone raised these guys right. Definitely come here..especially the ladies too. Very respectful owner and a great business!

Joshua Villatoro

May 19, 2025

Collin Jackson

April 16, 2025

Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.

Lucius Negrillo

Great people to work with. Got me a quote over the phone quickly, beat the prices of other nearby shops, fun to talk to. They even put us on a good barbecue place nearby. 2 weeks after service they reached out to make sure everything was still good with the service we received.

Wanda Snow

A rare find! Quick service, reasonable prices, excellent customer service, comfortable environment. One of the friendliest shops I’ve ever encountered. I will recommend.

Seth Stewart

June 18, 2025

Great work! I needed my brakes done that day after work! They were done in 3 hrs! I know where I’m getting all of my auto maintenance and work done from now on!!!

Jane Gengo

April 9, 2025

Great, honest place to bring you cars for repairs! Steven and the crew are nice, polite and attentive. Price is reasonable and you can trust the staff. It's my new place to go!

mary kelly

April 2, 2025

Wonderful service! Great people doing honest car repair

Stace

June 4, 2025

The Shop goes above and beyond for its customers. Every employee we interacted with was professional, friendly, and loved what they were doing. Their passion for car repair and education is top notch! So happy we found the Shop for all of our car repair needs!

Ryan Garrett

June 23, 2025

Had some trouble with the A/C on my wife's Hyundai Elantra, the technicians at The Shop were very helpful and were able to fix the problem at an extremely low price! We will certainly be using The Shop in the future if we have any more automotive care needs!

Adrienne Tullos

May 2, 2025

Provides honest service!

Kevin Parker

May 22, 2025

Good caring people. Very knowledgeable.

Sarah Beagle

June 10, 2025

Everybody is super friendly and so helpful. They're quick and really look out for you. Fair prices, excellent service!

Lincoln Temple

June 25, 2025

Brought a Chevy Express van to The Shop on short notice—I'm in a band and we had shows coming up. Our brakes were completely destroyed, and AC barely working. They got it done super fast and did an amazing job. Super reliable, no issues on the road. Definitely saved us, quite literally!

jayla Tolbert

Herb Heath

April 15, 2025

Excellent service, got it done quickly and back on the road.

Remy Business

July 1, 2025

This place is one the best shops around without doubt. I came in with a complicated two part issue on my camaro and instantly they scheduled, diagnosed, and got me back believing in local business again. Second car being dropped off next week.

Steve Emge

June 13, 2025

The replace on my bmw brakes price was great and they were very friendly and professional

Michael Easter

July 2, 2025

Meet Steve today. Talking a good hearted guy! Thank you Steve with the entire heart. ❤️ Thank you for being you sir!

Tyler Nieto

Was an awesome experience with some dudes that just love cars and love saving people time and money. Came in to have my ac evacuated so I could do some work on it and they offered to do a vacuum test to check for leaks, didn’t find any charged it up and got me on my way! Saved me a bunch of time and money replacing a compressor. Can’t thank the guys there enough!

Bradley Goldman

July 20, 2025

Best service in town, Super friendly staff, honest explanations, and top-quality work. My car runs great now. Highly recommend!

Bryan

Josh told me to

Michael Goldentul

Very knowledgeable and fair!

TaNaa Davis

September 5, 2025

The shop is the best place to get your car repaired!! They are wonderful

Cameron Sanders

Great work

jason s

Iv used this place many times now, Great techs at a fair price!. I have done most auto work myself in the past, but now I have found a competent shop that I can trust. Been nothing but fantastic! 5 stars

Kathy Maloney

Knowledgeable, fair pricing, and good communication. They completed work on my vehicle in a timely manner, and went above and beyond to make sure my mom was completely satisfied with a large amount of repairs needed on her vehicle.

Andrew Gowans

May 23, 2025

We recently had our car serviced at The Shop, and were very impressed with the communication and service. We will be back!

Potato Lover

May 7, 2025

Danny Lin

Real friendly and efficient people, highly recommend

JP Kaine

great service. worked their asses off for me. quality work seriously reccomend this place

Kathleen Finan

April 25, 2025

Will never go anywhere else since finding this place! Honest, professional, and courteous. After being disappointed and up charged by Ken towery, meineke, and valvoline over the years, this place does not disappoint. The giant skeleton outside doesn’t hurt either 😊

Dan True

May 8, 2025

no better place to get repairs. super friendly staff, and great prices

Cole Johnson

Very honest and upfront. Called me to lmk what was don’t on several times, very convenient.

Ted Bisig

May 1, 2025

Steve was great

Bob Feitl

July 28, 2025

Addition to previous post: I have lived in Europe, the middle east and all over the U.S. During those 60 years I have had 38 cars and been to countless service centers...but The Shop SHOULD GET 6 STARS! They diagnosed and repaired things other mechanics could not find...and they found multiple other things that needed immediate attention I didn't know were developing and potentially serious problems.Skilled, caring and honest mechanics are a rare breed, but that's what you get with Steven and his team! THANK YOU! FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!

Tim Miller

Joey Mann is the shit. The best crew of people work there..

Devin Bowen

July 15, 2025

I've been to the shop before and came back because they did a great job the first time. Most recently, my car was having issues with no warning lights, and they were able to diagnose the problem the same day I dropped it off. They explained everything clearly, gave helpful recommendations, and never pressured me into an expensive service that was not necessary. As long as I live in Louisville I'll bring my car here. If you have an Audi, bring it here over the dealer, better in every way.

Rita Satterly

All the guys were very knowledgeable and honest! Would recommend anyone to them for Services!

Sarah Garrett

June 29, 2025

We had a great experience! I got to talk with the owner, he was professional, friendly, and assured me that my car was on good hands. He was right! My car is fixed and it cost so much less than we thought it would. The Shop is our new go to for all of our cars!

Garrett Bryan

Brakes were vibrating hard, and despite being very busy they got my car diagnosed, quoted and fixed in just a couple hours. All staff was very friendly and helped me understand everything that was wrong and why. Prices are very affordable and have longer warrenties than other shops. Overall 10/10

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