The Shop

Automotive Specialists

Automotive Services

Our Jtown-native automotive specialists provide top-notch care for all your vehicle needs. We’re locally owned and conveniently located in Jeffersontown. We are capable of handling any job on any car, and we also offer financing options to make our services even more accessible to our valued customers.

AC & Heater Repair

At our auto shop, we specialize in expert AC and heater repairs, ensuring you stay comfortable on the road no matter the weather.

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Automotive Diagnostics

Using advanced diagnostic tools and expertise, our auto shop delivers accurate and efficient diagnostics to pinpoint any vehicle issues swiftly.

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Brake Repair

With our top-notch brake repair services, your vehicle’s stopping power is our priority, guaranteeing safe and reliable journeys.

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Engine Repair

Our skilled technicians are dedicated to providing engine repair solutions, and optimal performance for your vehicle.

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Oil Changes

For quick and hassle-free oil changes, visit our auto shop, where our experienced team will help maintain the health of your engine.

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Suspension & Alignment

With meticulous attention to detail and state-of-the-art equipment, our auto shop offers exceptional suspension and alignment services.

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We Offer All Automotive Services

Domestic, European, Asian, and Exotic Automotive Services.

Delivering expert care for a diverse range of vehicles, ensuring peak performance and unmatched driving experiences.

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

5.0

Based on 258 Reviews

Write a Review

Rick Weed

February 22, 2024

I was traveling and needed a radiator hose replaced. The Shop was able to replace the hose and coolant, and get me on my way quickly. They even washed the old coolant out of the engine compartment. They really saved my day. 10 Stars for The Shop.

Timothy Eubanks

August 23, 2024

They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌

Anna Boss

May 29, 2024

The best place the have work done in J town, fair and honest people.

Zach McAninch

May 1, 2024

Great service, the shop owner was very nice and understanding. Helped with everything I needed and more.

Katie DeNardi-Grant

May 24, 2024

I highly recommend The Shop! They are incredibly trustworthy, have an excellent eye for detail, and provide outstanding customer service.

Wes Clark

June 10, 2024

Best service in the city of Lousiville by far!

craig plyler

May 8, 2024

Krista Moberly

April 25, 2024

I thought I had a serious issue when it was really just the wrong bulb being placed incorrectly. Pricing was completely fair and customer service was amazing!! Will be coming back

Melanie Bitely

March 1, 2024

Knowledgeable, friendly, and efficient in their ability to provide quality affordable services.

Tee Crosby

July 9, 2024

Great and speedy service. Will be using for all my cars highly recommend

Elizabeth Howard

March 27, 2024

As a woman who has tried multiple automotive shops both chain and small, I cannot recommend The Shop enough. Their style of informing me what was going on with my 2011 VW Golf TDI was knowledgeable without mansplaining and was incredibly refreshing. This is a tip to toe mentality shared among the entire Shop, and you could tell they actually liked their jobs. Not common these days, but so nice to see. I have never felt more confident in my understanding of what is actually being worked on in my car and that the work being performed is of the highest quality. I will without a doubt be a lifelong customer. No one I'd trust more at this point.

Debby Canary

June 4, 2024

Very pleased. They are honest. I highly recommend that you give them a try.

Rodnitia Allen

August 22, 2024

Service was fast, efficient, affordable and the customer service is beyond expectations. This is the second vehicle I’ve had serviced there and I plan to continue to be a customer at The Shop.

lilyoshi996

August 29, 2024

They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.

Rachel Brashear

April 18, 2024

Everyone at The Shop was extremely kind and knowledgeable. They helped me out right away, assured me everything would get fixed correctly and made me feel very confident that I brought my car to the right place. They got me back on the road to my kids asap. The staff there made going to a mechanic an easy and pleasant experience. I’d 1000% send any of my friends and family there.

Ronnie simpsom

August 15, 2024

Debra Douglas

Absolutely amazing service! They were able to take in my car to service instantly and talked me through issues they saw that weren't quite done correctly and made corrections for them super quick... also super personable staff!

Louis Miller

March 15, 2024

Nice experience. Steve and Jacob both explained in layman terms what my car AC needed. Price was reasonable. I’ll recommend to family and friends.

Katie Moore

June 7, 2024

Appreciate and love The Shop SO much! I desperately needed an oil change before going out of town and they thankfully were able to squeeze me in. Their staff are so friendly, the waiting area is very clean and it was an amazing deal! We will definitely be back and I’ve already started messaging family before even walking out the door. Thank you guys!

Casey Cox

May 16, 2024

All of the employees were super kind and helpful!

Dave Opalka

April 2, 2024

Steven and his crew took care of my issue on short notice. Made time to fit me into their schedule on same day.

Michael Gray

May 25, 2024

My wife and I recently moved to Fern Creek. Since we drive older cars, it's good to have a trustworthy mechanic close by. We happened to meet Steven through our new neighbor, and within about a month both of our cars needed some repair work. We decided to use "The Shop" and we are glad we did. Steven and his staff are courteous, fair, quite knowledgeable, and very accommodating. We are happy and relieved that we've found our new car guy.

Benjamin Wallace

July 30, 2024

Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.

Isaiah A

April 26, 2024

THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.

Leeann Shallcross

July 16, 2024

Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!

Warren Mills

April 3, 2024

Excellent in everyway

Paul Brumm

Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!

Tim Orban

April 15, 2024

These guys are phenomenal, the quality customer service as well as the quality work is hard to top. These guys can fix everything from your daily driver to your track driven race car. I highly recommend these guys to anyone needing any kind of maintenance and repairs for a quality price.

Autumn Walters

July 8, 2024

Brad Manthey

August 28, 2024

The Shop is fantastic! Steven and staff are extremely knowledgeable and their work was very thorough, at a very reasonable price. I paid 2xs more at my prior mechanic! I will start having them service all my cars now.

Justin Allen

Best place in town 🙌🏼 thanks for all your help getting my vehicles back to where they need to be.

Chelsea Wellinghurst

March 22, 2024

10/10 service! Steven and his team are exactly who you want working on your vehicles. They are trustworthy and also able to fit you in at last minute notice. They are hard working and very up front and honest. If you don’t understand Steven and his experienced team will gladly sit down and explain things to you. Will always use this place for my car needs!

Lora

They were pleasant and able to get me in quickly.

James Burns

April 17, 2024

As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.

Heather Gray

AMAZING work done by an awesome crew! These are the NICEST most reasonable people. They diagnosed the problem last minute, performed excellent, high quality work at the drop of the dime, stayed late so I could get my vehicle(s). Affordable price, I was able to get BOTH my vehicles repaired. I will forever come back to this place, this is THE SHOP.

James Patton

July 24, 2024

2nd time coming here in a month due to some bad luck but they were able to recommend a very cheap towing service and fixed my ignition same day at a price way lower than expected. My go to auto repair shop going forward!

Emily Evans

April 29, 2024

Steven and crew were great. From initial inquiry to job completion, response time was quick. Communication throughout was thorough - the technician took the time to explain how he fixed an issue. Everyone who greeted me did so with a polite warmth. Pricing was very competitive - I was able to save $$$ by taking my vehicle here instead of the dealership. I’ll be a repeat customer!

Robyn C

May 7, 2024

Exceptional service! I called them quite by accident when the dealership said they could not see me until mid June after my check engine came on. The owner, Steven Kelly, said come right over and we will diagnose the problem. I did and was completely at ease. Took my car in today and I can’t say enough good…a great bunch of guys (even though I had to walk there…LOL). I’ll never go anywhere else!!

Kathryn Castillo

March 7, 2024

Awesome guys!!! Honest and best mechanics I've ever experienced. They explain everything, and get me in and out fast. I'll never go anywhere else, while I'm here in Kentucky. Thank you so much! Would recommend to anyone.

Justin Manning

Transparent diagnostic processes and fair pricing. The distinction between safety related repairs and other issues that are going to be an upcoming needed repair. These guys give good advice on repairs and vehicle longevity in a time of inflated new car prices is prices, and that has real value these days.

Jacob Chastain

March 8, 2024

Stephany Sanchez

Celeste Reed

September 11, 2024

Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

Erin Tenjo

March 30, 2024

Loved this shop! Glad I brought my car here and I will recommend anyone to come here when looking for a good crew to take care of you. The Shop saved the day with a sudden emergency with the vehicle and they did a great job taking care of it. ⚙️

Jordan Micheal

July 17, 2024

Awsome shop, Steven help save me from a pickle !!

Priscilla

September 7, 2024

The technician worked on my car endlessly. They know what they are doing and ensure customers are satisfied with the work done. Will recommend others due to the top work done.

Nico Plumeri

great service

Holly Dunn

Steven and his team finished an oil change, tire rotation, air filter change, and a general car inspection promptly all while I was on my lunch break! The cherry on top is that this didn't break the bank. Steven also took the time to explain and show me what truly needs to be addressed with my car sooner than later. I've been overdue finding a reliable and knowledgeable mechanic for car maintenance but I finally found what I was looking for.

Andy Schum

Honest mechanics. Professional and friendly atmosphere. All repairs are clearly and thoroughly explained. Work is done promptly, and always willing to work around your schedule. Highly recommend The Shop!