The Shop

Automotive Specialists

Automotive Services

Our Jtown-native automotive specialists provide top-notch care for all your vehicle needs. We’re locally owned and conveniently located in Jeffersontown. We are capable of handling any job on any car, and we also offer financing options to make our services even more accessible to our valued customers.

black and red car engine

AC & Heater Repair

At our auto shop, we specialize in expert AC and heater repairs, ensuring you stay comfortable on the road no matter the weather.

TheShopKY Diagnostics 02 1

Automotive Diagnostics

Using advanced diagnostic tools and expertise, our auto shop delivers accurate and efficient diagnostics to pinpoint any vehicle issues swiftly.

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Brake Repair

With our top-notch brake repair services, your vehicle’s stopping power is our priority, guaranteeing safe and reliable journeys.

TheShopKY Engine Repair

Engine Repair

Our skilled technicians are dedicated to providing engine repair solutions, and optimal performance for your vehicle.

TheShopKY Oil Change

Oil Changes

For quick and hassle-free oil changes, visit our auto shop, where our experienced team will help maintain the health of your engine.

TheShopKY Suspension Alignment

Suspension & Alignment

With meticulous attention to detail and state-of-the-art equipment, our auto shop offers exceptional suspension and alignment services.

We Offer All Automotive Services

Domestic, European, Asian, and Exotic Automotive Services.

Delivering expert care for a diverse range of vehicles, ensuring peak performance and unmatched driving experiences.

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 317 Reviews
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Susan Sutherland
August 16, 2024

My son had to have his car tuned up before he left for college. They were efficient and explained everything!

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Elvira Vakhit
December 6, 2024

I can’t say enough good things about The Shop! I came in for an alignment, and they absolutely exceeded my expectations. From the moment I walked in, the staff were incredibly friendly, professional, and welcoming. They took the time to explain everything clearly and even pointed out a few things I hadn’t noticed that could use attention down the line without pressuring me at all. What really stood out was their willingness to go above and beyond to ensure my car was in perfect condition before I left. It’s rare to find a place where you truly feel like they care about their customers and not just the transaction. My car is running smoother than ever, and I couldn’t be happier with their service. If you’re looking for a reliable, trustworthy, and skilled team to handle your car’s needs, look no further. The Shop has earned a loyal customer in me, and I’ll be recommending them to everyone I know.

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Oriana Midence
October 3, 2024

Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.

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Buddy Lawson
November 29, 2024

GREAT guys, GREAT service !! VERY SATISFIED !! Honest and reliable mechanics. WILL DEFINITELY BE BACK.

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Stephen Ayres
August 9, 2024

Steve and Jacob are absolute legends of the industry! Would give more stars if I could

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Don
June 30, 2024

The service that I received two weeks ago was amazing and the price for the the repairs was second to none.

Dean Smith
Dean Smith

Left us a 5 star review

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Dean Smith
November 27, 2024

They took great care of my vehicle! They notified me when the part was ordered, received, and the job complete. Their enthusiasm for cars was quite apparent. I will not hesitate to refer friends and family there. Thank you for your service!

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Stephen Ayres
August 9, 2024

Steve and Jacob are absolute legends of the industry! Would give more stars if I could

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Lex Tice
October 18, 2024

Had to find a mechanic going cross country and so glad to have stumbled upon The Shop! The staff is incredibly knowledgeable, friendly and will not give up on helping you out ! 20/10 !

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Marsha Outlaw
October 29, 2024

Great explanation of work and all done in one day

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Lynde Revert
December 12, 2024

I bought my car used a year and a half ago, and it has been nothing but trouble. I’ve taken it to multiple places for various repairs. I brought it to The Shop initially for a transmission leak, but they identified and addressed other issues I had been dealing with. They communicated with me throughout the process and got my car running better than it did when I first bought it. I’ll be bringing my car here from now on!

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James Patton
July 24, 2024

2nd time coming here in a month due to some bad luck but they were able to recommend a very cheap towing service and fixed my ignition same day at a price way lower than expected. My go to auto repair shop going forward!

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Isaac Naillieux
September 20, 2024

Great and quick service

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hamid rezvanian
November 27, 2024

They do a fantastic job.

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Melody Guthrie
November 14, 2024

There is not enough room on this review to truly say how amazing The Shop is! We’ve taken our cars there for various reasons, several times, but I’ll just speak of this last time. They got us in right away fixed what was needed immediately as they knew that was my daughters only transportation. They helped her with the cost, and her car is working perfectly. (They even text to follow up the next day to make sure)! Steven and crew truly go beyond and above, and definitely far pass expectations.

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Sami S.
August 1, 2024

I recently had my car serviced at this company, and overall, I am very pleased with the results. My car runs perfectly now, thanks to their precise and high-quality work in replacing many parts. I absolutely recommend getting your car serviced or repaired here for the quality of the work alone. However, there were a few areas where the customer service could improve. The phone conversations were a bit rushed, and the explanations of the issues and necessary repairs felt hurried. Despite this, they did take the time to show me the parts that were replaced, which I greatly appreciated. They also walked my brother and I through the process a bit, this occurred in person upon picking up the vehicle. In summary, I would say that the exceptional quality of the service and the thoroughness of the repairs outweigh the minor customer service issues. I highly recommend this company for any car repairs or maintenance needs.

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Luci Poree
November 19, 2024

I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!

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Lydia Hester
January 3, 2025

I have family members who have had excellent experiences with The Shop, so that's where I took my car after it broke down. Steven called me every day with detailed updates to what he was finding and what it would cost. He was kind and friendly, I felt informed and confident that my car was in good hands, and I feel the price I paid was extremely fair. Best of all, my car drives beautifully (and safely) again. I will absolutely be returning next time my car needs work.

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Jeff Eaton
August 6, 2024

My car had several things going on and I couldn't fix everything it needed. I heard about The Shop, on Taylorsville Rd. I went in and told them everything that I needed done and they said to bring it in. I had it towed to the shop and just 3 days later they had everything finished. I highly recommend them. As a matter of fact my son has his car over there now with a transmission problem, that a Ford dealer was going to charge a fortune for. Go see them if you need a mechanic, they are good people!!

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Ms DeNardi
October 8, 2024

I couldn’t be happier with my experience at The Shop. From start to finish, they provided exceptional service. The staff is incredibly knowledgeable, friendly, and honest. They took the time to explain what repairs were needed and why, which really put me at ease. The work on my car was completed on time, and I could immediately feel the difference in performance. They didn’t try to upsell me on anything unnecessary, which is something I’ve encountered at other shops. Their pricing is fair, and the quality of the work is top-notch. The shop is clean, well-organized, and their customer service is outstanding. I highly recommend The Shop to anyone in need of trustworthy, reliable auto repair. I’ll definitely be coming back for any future maintenance or repairs!

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Katarina Likins
December 3, 2024

The shop not only got my car looked at in a timely manner but we’re very transparent with exactly what was wrong and also did a thorough inspection and found a few other things that would have been safety concerns. They communicated very well, explained it to where I could understand and I would highly recommend taking your vehicle here with car troubles.

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Most car repair shops aren’t to be trusted, they’re sleazy and liars for the most part. But not the shop, I found this place from a recommendation and I was delighted when I came here for service, everything was explained and compared to the previous labor I had on my vehicle, the price was outstanding, so I too, recommend this shop to anyone needing auto repairs or maintenance, this is an honest and affordable car repair shop.

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Benjamin Wallace
July 30, 2024

Quality service from honest men. Took good care of my Ford Fusion while helping me figure out an electrical issue. My family & I will definitely be coming here more often.

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Sean Harley
November 8, 2024

I have taken my car here a few different times for different issues. They have been exceptional every time. The staff is friendly and knowledgable and they are very open and transparent with cost and what is going on with your car. They have provided pictures of the damaged items/areas before they were replaced and the part removed from my car when I went to pick it up. The clear straitforward unambiguity is incredible and as someone who has been burnt by mechanics in the past taking advantage of my ignorance, The Shop is a welcome relief for a good autoshop.

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Raymond Huynh
July 9, 2024

Great people and clean shop!

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Sean F
November 21, 2024

I took my vehicle to them recently and they did a great job fixing my brakes and more. They were honest and the prices were fair. Very friendly and I appreciated being updated via text, shown pictures of what needed to be fixed, and I was even shown the old parts of what was repaired when I arrived. The Shop will be my go-to now for auto repair.

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Isaiah Ayala
August 26, 2024

THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.

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Winter Kloset
January 8, 2025

Great people to work with, and very personable as well as professional

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The Armani Experience
September 23, 2024

Went there to get my oil changed today and my service was excellent. The guys was very knowledgeable and help with something that was also going on with my vehicle other the oil change. They did over charge me for anything and I will be a returning customer for sure.

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Timothy Eubanks
August 23, 2024

They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌

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TheColmster
October 14, 2024

The guys at the Shop were helpful in diagnosing and fixing my son's car and getting it on the road quickly. Super friendly and on top of it. Thank you!!

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Celeste Reed
September 11, 2024

Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

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Jeremy Ruoff
November 21, 2024

Very professional. Clearly communicated all repairs and finished the job quickly.

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Kellie Vanasse
December 6, 2024

Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!

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Leeann Shallcross
July 16, 2024

Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!

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December 22, 2024
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Chris Glock
October 16, 2024

The best service I’ve ever had! Steven and his crew were patient and explained what they were doing and why each step of the way. They helped make sure I knew what services I needed without making me feel pressured to get anything I didn’t need at the moment. I’ve been looking for a new shop to go to since I moved to this side of Louisville and I’ve found it at The Shop

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Courtney Holbert
January 7, 2025

Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

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Paul Brumm
August 22, 2024

Steven and the rest of the staff are great. They do quality work at a fair price. This is the only place I bring my vehicles. I highly recommend The Shop!!!

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Rachel P
December 20, 2024

This place has got my business from here on out. I came in for a standard full synthetic oil change. They did a routine inspection and found the source of a spooky sound that I had been hearing that I didn’t even think to tell them about! They also identified that I had an oil leak, which I was not aware of. They physically showed me where the issues were, which I felt was very transparent of them. They also explained everything to me to make sure I understood why certain things needed to be replaced. I felt like they treated me with the utmost care, which I really appreciated. Their pricing is also super reasonable. I am so glad I decided to try them out for an oil change! They will be my go-to shop now! Thanks a ton!

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Roman Igras
November 6, 2024

Great service. Clean shop!

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Paul Travelstead
November 27, 2024

Fast and easy service....great staff

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Roy T
January 1, 2025

Moved back to J-Town. Passed this shop several times and had never stopped in. Needed some engine work done on my 96 Mustang GT. Explained the problem and was told they could take care of it. They completed the work in a timely manner and kept in contact with me the whole time the vehicle was there. The staff is very knowledgeable, experienced, friendly and professional. Would recommend this shop to any car person that wants quality work done. All my cars will be going here for any repairs.

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Meredith Powers
November 22, 2024

They fit me in their busy day. Listened to me. They're friendly, nicely priced, and really have an interest in your vehicle. I felt like I was in good hands

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Angela Beeson
July 25, 2024

We were passing through Louisville to Chicago when we started to have car issues with our Honda Odyssey. The engine light was flashing, and we were panicking. Not knowing anyone in the area, we looked online and saw that "The Shop" had a rating of 5. I was skeptical that any business could have a perfect rating, but after another mechanic shop said they couldn't take our car for a week, we decided to give "The Shop" a try as we needed the car fixed ASAP. We gave "The Shop" a call, and Stephen took our call. He was super friendly and knowledgeable, immediately putting us at ease. He told us to bring the car in right away and mentioned they had "the Honda Expert" who could help. The team at "The Shop" did a thorough inspection and even found a part that needed to be replaced, which could have caused serious damage to the car. Their work was top-notch, and they communicated with us promptly throughout the process. Thanks to their help, we were able to get back on the road to Colorado with no more car issues. We are so grateful for their timely and excellent service. If you have trouble with your car, bring it to them. It will be in good hands, and you will not be disappointed.

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Jordan Micheal
July 17, 2024

Awsome shop, Steven help save me from a pickle !!

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Lora
October 14, 2024

They were pleasant and able to get me in quickly. Update: I had my 2nd encounter with then today and they are fantastic. They are pleasant to deal with.

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D B
June 28, 2024

Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend

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Buddy Lawson
November 29, 2024

GREAT guys, GREAT service !! VERY SATISFIED !! Honest and reliable mechanics. WILL DEFINITELY BE BACK.

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Traci Head
July 24, 2024
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Jeremy Montgomery
December 5, 2024

Great to work with. Honest. Reliable. Detailed diagnosis. Fair pricing. My go to going forward.

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Ryan Farris
September 16, 2024

Honest team over here. I will definitely be coing back!

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sabrina grimes
December 13, 2024

Got my car together within a couple days and kept me updated.

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Professional and informative. Staff made good recommendations as to the brake work I needed. Price was reasonable for this day and age. Work was completed quickly.

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DJ
October 12, 2024

I honestly cannot recommend The Shop enough. At first I came in to get a second opinion and a quote. When I dropped off my vehicle I spoke with Steven about some history about the car as well as what our needs were. He was absolutely amazing, and after walking out of The Shop, I called my wife and said "I don't care if he charges us twice as much as the other place, I'm having them do the work." I never mentioned anything about having another place look at it first, so it wasn't like he was trying to undercut their quote. Even then, he made sure to try and get us the best prices on the parts and got us a couple of discounts on them. Honestly, after getting the quote from the other place, I priced it all out myself based on what they had said, and Steven and The Shop are definitely making money in some nefarious way, because it ain't in parts and labor... xD

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Jeff Hitchcock
November 25, 2024

I have taken my 2019 Chevy Colorado to The Shop Auto Specialist in Jtown several times over the last year for a number of scheduled maintenance items like oil changes, serpentine belt installation, coolant system maintenance, and spark plug changes. They have done quality work each time and completed all job on schedule. The Shop takes pride in their results. The Shop is customer oriented and honest when working through any concerns or issues involving maintenance and repairs. When I first took my truck to the shop, I was looking for mechanics I could trust, and it looks like I found them.