The Shop

Automotive Specialists

Automotive Services

Our Jtown-native automotive specialists provide top-notch care for all your vehicle needs. We’re locally owned and conveniently located in Jeffersontown. We are capable of handling any job on any car, and we also offer financing options to make our services even more accessible to our valued customers.

black and red car engine

AC & Heater Repair

At our auto shop, we specialize in expert AC and heater repairs, ensuring you stay comfortable on the road no matter the weather.

TheShopKY Diagnostics 02 1

Automotive Diagnostics

Using advanced diagnostic tools and expertise, our auto shop delivers accurate and efficient diagnostics to pinpoint any vehicle issues swiftly.

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Brake Repair

With our top-notch brake repair services, your vehicle’s stopping power is our priority, guaranteeing safe and reliable journeys.

TheShopKY Engine Repair

Engine Repair

Our skilled technicians are dedicated to providing engine repair solutions, and optimal performance for your vehicle.

TheShopKY Oil Change

Oil Changes

For quick and hassle-free oil changes, visit our auto shop, where our experienced team will help maintain the health of your engine.

TheShopKY Suspension Alignment

Suspension & Alignment

With meticulous attention to detail and state-of-the-art equipment, our auto shop offers exceptional suspension and alignment services.

We Offer All Automotive Services

Domestic, European, Asian, and Exotic Automotive Services.

Delivering expert care for a diverse range of vehicles, ensuring peak performance and unmatched driving experiences.

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 375 Reviews
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Ryleigh Cain
February 1, 2025

These are the most honest and hardworking people you’ll ever meet. my sister and I are for Cincinnati and we were in the area to purchase a car from carvana (I KNOW) we got it and went to find the first body shop that would take us. first every other body shop only works on specific cars then the others that we did find in the area had a wait till next week. We called them they said they were about to close but will take us for a inspection. we went there they said this is a “no go car “had a previous accident that we were not aware of problems with the oil and bunch of other things that was never explained to us. They are so nice hardworking and knowledgeable they told us to take this care back and get a new one or DONT BUY FROM CARVANA EVER. The people there are the best . “Always go somewhere you can trust” these are those people thank you so much for all your help

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MakeupbyKatie
November 28, 2024

This shop is amazing so happy to finally find somewhere that is honest & fairly priced 🙏 I recommend all my mamas out there this genuine business keeps this mama safe & on the road ❣️

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Jacqueline Bayer
January 31, 2025

Great experience with Steven and the rest of the crew at the Shop! Needed a new battery for a BMW. They exceeded my expectations with efficiency , knowledge and a little bit of fun thrown into the experience. I will definately return for future maintenance.

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Courtney Holbert
January 7, 2025

Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

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mary kelly
April 2, 2025

Wonderful service! Great people doing honest car repair

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Jonathan Garcia
March 5, 2025

An Honest and Reliable mechanic is difficult to find. The Shop provides both. Great experience overall. Highly recommend it to anyone who is looking to do any work done.

Brandon Halfacre
Brandon Halfacre

Left us a 5 star review

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Brandon Halfacre
February 13, 2025

Had a vehicle brought to The Shop for a pre-purchase inspection. Steven was fantastic in working with me on scheduling and the inspection was exactly what I needed. He went through what he found and gave me the information I needed to make a decision. Used vehicles are never perfect, but having a mechanic you can trust help you understand both the current condition as well as what you can expect in terms of repairs down the road is super valuable. I will continue to bring my business here. Highly recommend.

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Jane Gengo
April 9, 2025

Great, honest place to bring you cars for repairs! Steven and the crew are nice, polite and attentive. Price is reasonable and you can trust the staff. It's my new place to go!

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Lori Sims
December 7, 2024

I took my car in after being unable to get answers anywhere else, having seen the great recommendations online. First impressions are everything, and these guys are true professionals in every sense of the word. They are knowledgeable, honest, and extremely reasonable. The Shop has earned family of new customers!

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Courtney Holbert
January 7, 2025

Couldn’t have asked for better service! The staff at ‘The Shop’ are all top notch and knowledgeable. Very welcoming and friendly. Keeping myself and my kiddos safe in my vehicle is most important and they took care of everything needed without breaking the bank! I will continue to have my vehicle serviced there in the future!

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Jax Garcia
March 31, 2025

Very polite and well mannered. They always take care of us! All the employees there are willing to explain what you need most with the best knowledge and kindness. I love The Shop’s employees and attitude.

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Jeremy Montgomery
December 5, 2024

Great to work with. Honest. Reliable. Detailed diagnosis. Fair pricing. My go to going forward.

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Jonathan Wallace
March 22, 2025

There's a reason The Shop's parking lot is perpetually packed, and it's not because the towering skeleton out front is a popular fellow: these guys know what they're doing, and they do it well. We have five vehicles, from my grandfather's aging F150 that's nearly as old as I am to a Fusion young enough to go to kindergarten to an ugly-but-running Town and Country, and The Shop's team of mechanics has provided excellent service to all of them. All of our automotive work is done by these guys now, and I recommend that you do the same.

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Emilye Bryan
January 12, 2025

Very positive experience with Steve and his top notch team at The Shop.

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Joey Mann
April 16, 2025
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Derryan Johnson
April 4, 2025

I have been here a couple of times for car troubles and they always communicated with me and got it done in a timely manner. Saved my life a couple of times! Great customer service and even better work!

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Cristina Glowatz
February 25, 2025

Steven was down to earth and very helpful. I didn’t feel like I was being taken advantage of and I felt heard when I explained the weird sound I was hearing coming from my car. Their pricing was much cheaper than Meinike plus this is a local business. The Shop was able to assess and repair my car within 24 hours (serpentine belt replacement, oil change, gasket replacement, spark plug replacement). The inside of my car was not dirty nor did it smell of oil like some of the other shops I’ve used in the past. Also, I realized when I got home that I had left my backpack in the backseat the whole time that had personal information and my laptop inside and nothing was disturbed or missing. The Shop and Steven were friendly, efficient, and trustworthy. Definitely will be going back for future car repair needs. Heard of this business via word of mouth and I plan to spread the word too. Great experience!

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Ethan Heart
March 31, 2025

Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.

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sabrina grimes
December 13, 2024

Got my car together within a couple days and kept me updated.

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Logan E
February 11, 2025

Steven at The Shop was amazing! Was transparent and quick with diagnosing my car. The guys here are class acts and would recommend them to anyone!

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Luci Poree
November 19, 2024

I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!

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Collin Jackson
April 16, 2025

Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.

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MakeupbyKatie
November 28, 2024

This shop is amazing so happy to finally find somewhere that is honest & fairly priced 🙏 I recommend all my mamas out there this genuine business keeps this mama safe & on the road ❣️

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Moira Fauth
January 1, 2025

Honest and transparent with quality work! There’s a lot of anxiety bringing your vehicle in for a ‘noise’. A mechanic can tell you anything about what’s wrong and what’s needed. Luckily, Steven and his team diagnosed and fixed exactly what was wrong. They took the time to explain it with pictures. Was up front about the plan, timeframe and costs. It’s been a couple of weeks and the Jeep rides beautifully! I’m glad we have an honest and reliable shop in Jtown, and would not hesitate in recommending them to anyone.

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Jeremy Ruoff
November 21, 2024

Very professional. Clearly communicated all repairs and finished the job quickly.

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Kelly Schroeder
January 8, 2025

They helped me with my car, diagnosed problems over phone with pictures, did a fantastic job! Thank you so much

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hamid rezvanian
November 27, 2024

They do a fantastic job.

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Dee Kennedy
March 27, 2025

They work wonders, had some pieces of my ignition coils left in the coil hole and they managed to get them out and cleared. Truly grateful for their mechanics I’ll be going there again!

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Jon Mark Hester
December 16, 2024

Experience has been amazing! Very welcoming, reassuring. Jacob the co owner's knowledge about my car right off the dome put me at peace with what was a stressful situation with my car already! Big recommend👍🏻

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Abbey Puckett
November 14, 2024

If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!

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Landon Kotarek
February 5, 2025

Great service!

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Lance H
February 18, 2025

When triple AAA tells you ten a thousand things take it to an honest wholehearted, call you back mechanic. It's above and beyond the call back. It is like no one around.We'll go to no other place and recommend no other one

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Stephanie Stephens
January 31, 2025

The customer service was amazing. Oil change was $49.95 for full synthetic oil.

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Raymond Witten
March 20, 2025

Very transparent and very good pricing compared to two other quotes I received from other competitors. They saved the old parts and showed me what they replaced and why it was needed. Thanks for the great service!

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Lorie Jenkins
February 1, 2025

My husband and I have had a great experience with this shop. Excellent brake job and fair prices. Once my electrical panel lit up with the trac off and check engine light. They found my gas cap wasn't tight enough and it caused a vacuum. I was relieved at the quick, easy fix. I would have had to pay $180 at the dealership to find out something simple like that. I wasn't even charged here at all :)

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Sean Harley
November 8, 2024

I have taken my car here a few different times for different issues. They have been exceptional every time. The staff is friendly and knowledgable and they are very open and transparent with cost and what is going on with your car. They have provided pictures of the damaged items/areas before they were replaced and the part removed from my car when I went to pick it up. The clear straitforward unambiguity is incredible and as someone who has been burnt by mechanics in the past taking advantage of my ignorance, The Shop is a welcome relief for a good autoshop.

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Jared White
January 21, 2025

They were able to literally save Christmas by fixing my emergency breakdown on Christmas Eve! Fixed the problem quick and didn’t try to upsell me any BS. Then when I realized I forgot to apply a coupon to that fix they offered a free oil change to make it up. Excellent shop for any type of car!

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Alexandra Collard
January 31, 2025

Had a great experience with this shop. Quick service and the job was well done. I wont ever go anywhere else for my any of my auto repairs. The mechanic was very knowledgeable and very helpful

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Thomas Shutts
February 3, 2025
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Ashley Powell
January 30, 2025

Highly recommend!

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Trent
January 31, 2025

Fast and respectful group of people! Highly recommended!

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Tommy Pass
January 31, 2025

Had about 4 things done to my old trusty SUV they went above and beyond to make my experience fantastic!! Excellent and easy to talk to will definitely be going here for all my vehicles needs!!! Thank you guys!!

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Kellie Vanasse
December 6, 2024

Very skill, knowledgeable, and honest people.. will definitely use them for all my repairs and needs!

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Melody Guthrie
November 14, 2024

There is not enough room on this review to truly say how amazing The Shop is! We’ve taken our cars there for various reasons, several times, but I’ll just speak of this last time. They got us in right away fixed what was needed immediately as they knew that was my daughters only transportation. They helped her with the cost, and her car is working perfectly. (They even text to follow up the next day to make sure)! Steven and crew truly go beyond and above, and definitely far pass expectations.

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Herb Heath
April 15, 2025

Excellent service, got it done quickly and back on the road.

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Rob Miracle
January 27, 2025

Our Prius was acting like the hybrid battery was problematic. We called around and found The Shop who could get it in and diagnose it for us. It ended up being the accessory battery. We appreciated the communications, and quick turn around of the car. I highly recommend this business.

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Phil Buckley
January 1, 2025

Great service, and range of services. Great products, and, range of products with competitive pricing. (They saved me $35 on my battery alone) But for me, and, most importantly are the great people at ‘The Shop’. Fantastic customer service and support. The owners really have a handle on how to treat their customers fairly and with a service you will not forget.

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Paul Travelstead
November 27, 2024

Fast and easy service....great staff

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Connie Conley
February 8, 2025

Quick and professional service. Definitely my go-to shop for car maintenance in the future.

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Jeff Hitchcock
November 25, 2024

I have taken my 2019 Chevy Colorado to The Shop Auto Specialist in Jtown several times over the last year for a number of scheduled maintenance items like oil changes, serpentine belt installation, coolant system maintenance, and spark plug changes. They have done quality work each time and completed all job on schedule. The Shop takes pride in their results. The Shop is customer oriented and honest when working through any concerns or issues involving maintenance and repairs. When I first took my truck to the shop, I was looking for mechanics I could trust, and it looks like I found them.

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Tony Mathis
April 22, 2025

Great service! Happy repeat customer…

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Kathy Ortiz
April 4, 2025

Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.

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Bekah Parrino
January 31, 2025

The Shop offers great service with very polite & respectful associates. I would recommend this place of business to all my friends & family.

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katelyn grace
April 1, 2025

steven was great, was able to pop my hood open when no one else could! fast, efficient and great service. will be going back. plus was able to walk across the street to the frozen yogurt shop (sweet savannahs) and cute little pet store (derby paws) and check them out while they were working on my car!

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gage newberry
March 12, 2025

Steven (The owner) was recommended to me by a friend for a tune up and eval on my 2019 Toyota Tacoma. I could not have asked for better service and transparency from Steven and his crew. They went ahead and gave me a run down on the price for the services my truck needed before pulling the trigger on the repairs, and educated me along the process. The entire process was smooth, honest, and quite efficient. Had everything taken care of within a day, and I told them they could take their time with my truck. I will only be taking my truck to this shop from here on out.