The Shop

Automotive Specialists

Automotive Services

Our Jtown-native automotive specialists provide top-notch care for all your vehicle needs. We’re locally owned and conveniently located in Jeffersontown. We are capable of handling any job on any car, and we also offer financing options to make our services even more accessible to our valued customers.

AC & Heater Repair

At our auto shop, we specialize in expert AC and heater repairs, ensuring you stay comfortable on the road no matter the weather.

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Automotive Diagnostics

Using advanced diagnostic tools and expertise, our auto shop delivers accurate and efficient diagnostics to pinpoint any vehicle issues swiftly.

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Brake Repair

With our top-notch brake repair services, your vehicle’s stopping power is our priority, guaranteeing safe and reliable journeys.

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Engine Repair

Our skilled technicians are dedicated to providing engine repair solutions, and optimal performance for your vehicle.

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Oil Changes

For quick and hassle-free oil changes, visit our auto shop, where our experienced team will help maintain the health of your engine.

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Suspension & Alignment

With meticulous attention to detail and state-of-the-art equipment, our auto shop offers exceptional suspension and alignment services.

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We Offer All Automotive Services

Domestic, European, Asian, and Exotic Automotive Services.

Delivering expert care for a diverse range of vehicles, ensuring peak performance and unmatched driving experiences.

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Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

Rating

5.0

Based on 373 Reviews

Virginia Chappelear

January 15, 2025

Wow, what a blessing to find The Shop. Being new to Kentucky I had to find a place to take care of my car. The Shop was super! Took care of me and the issue. I was treated with respect and I have found my "go to" for car care.

Sean F

November 21, 2024

I took my vehicle to them recently and they did a great job fixing my brakes and more. They were honest and the prices were fair. Very friendly and I appreciated being updated via text, shown pictures of what needed to be fixed, and I was even shown the old parts of what was repaired when I arrived. The Shop will be my go-to now for auto repair.

Paula Good

February 18, 2025

Great customer service very honest will definitely come back again Scott with my repair man and he was very professional. Unfortunately, I made several phone calls and they took them. It was very polite to me and understanding will definitely come back.

Nick Miller

February 20, 2025

Great service. I needed my car back by end of day and they got brakes on and had me on my way within a few hours. Thank you

Lance H

February 18, 2025

When triple AAA tells you ten a thousand things take it to an honest wholehearted, call you back mechanic. It's above and beyond the call back. It is like no one around.We'll go to no other place and recommend no other one

Connie Conley

February 8, 2025

Quick and professional service. Definitely my go-to shop for car maintenance in the future.

Buddy Lawson

November 29, 2024

GREAT guys, GREAT service !! VERY SATISFIED !! Honest and reliable mechanics. WILL DEFINITELY BE BACK.

Rob Miracle

January 27, 2025

Our Prius was acting like the hybrid battery was problematic. We called around and found The Shop who could get it in and diagnose it for us. It ended up being the accessory battery. We appreciated the communications, and quick turn around of the car. I highly recommend this business.

James

February 13, 2025

Very transparent about what your vehicle does and doesn’t need. Very rare that you find a shop that doesn’t try to squeeze money out of your pocket. Super friendly and very knowledgeable group as well!

Stephanie Stephens

January 31, 2025

The customer service was amazing. Oil change was $49.95 for full synthetic oil.

Collin Jackson

April 16, 2025

Great service, very thorough work to make sure every customer is 100% safe getting back on the road! Can’t say enough good things about The Shop.

Tommy Pass

Had about 4 things done to my old trusty SUV they went above and beyond to make my experience fantastic!! Excellent and easy to talk to will definitely be going here for all my vehicles needs!!! Thank you guys!!

Trent

Fast and respectful group of people! Highly recommended!

Jeremy Montgomery

December 5, 2024

Great to work with. Honest. Reliable. Detailed diagnosis. Fair pricing. My go to going forward.

Christopher Croley

December 13, 2024

Always a pleasant experience here! The guys are very professional. Service is always quick as possible, sometimes even same-day. Prices are more than fair! Staff is not pushy when it comes to possible repairs. I highly recommend Steven, Jacob, and the staff!

sabrina grimes

Got my car together within a couple days and kept me updated.

Melody Guthrie

November 14, 2024

There is not enough room on this review to truly say how amazing The Shop is! We’ve taken our cars there for various reasons, several times, but I’ll just speak of this last time. They got us in right away fixed what was needed immediately as they knew that was my daughters only transportation. They helped her with the cost, and her car is working perfectly. (They even text to follow up the next day to make sure)! Steven and crew truly go beyond and above, and definitely far pass expectations.

Jonathan Garcia

March 5, 2025

An Honest and Reliable mechanic is difficult to find. The Shop provides both. Great experience overall. Highly recommend it to anyone who is looking to do any work done.

hamid rezvanian

November 27, 2024

They do a fantastic job.

Landon Kotarek

February 5, 2025

Great service!

Lynde Revert

December 12, 2024

I bought my car used a year and a half ago, and it has been nothing but trouble. I’ve taken it to multiple places for various repairs. I brought it to The Shop initially for a transmission leak, but they identified and addressed other issues I had been dealing with. They communicated with me throughout the process and got my car running better than it did when I first bought it. I’ll be bringing my car here from now on!

Abbey Puckett

If you have any car troubles at all, please go here! I first came because it was recommended to me by 2 separate people. The service is amazing, they are incredibly friendly and are very reasonably priced! Coming here forever!

Derryan Johnson

April 4, 2025

I have been here a couple of times for car troubles and they always communicated with me and got it done in a timely manner. Saved my life a couple of times! Great customer service and even better work!

Jacqueline Bayer

Great experience with Steven and the rest of the crew at the Shop! Needed a new battery for a BMW. They exceeded my expectations with efficiency , knowledge and a little bit of fun thrown into the experience. I will definately return for future maintenance.

Kathy Ortiz

Very professional, knowledgeable and very friendly. They did a great job for me. They told me everything I needed to know, very trustworthy. I highly recommend them for your automotive needs.

Jax Garcia

March 31, 2025

Very polite and well mannered. They always take care of us! All the employees there are willing to explain what you need most with the best knowledge and kindness. I love The Shop’s employees and attitude.

Herb Heath

April 15, 2025

Excellent service, got it done quickly and back on the road.

John Cusick

March 21, 2025

Great bunch of mechanics

Chase Frost

Bob Feitl

FRIENDLY EXPERIENCE AND QUALITY WORK! Having a knowledgeable mechanic you can trust is a rare find in any community. But my experience with "The Shop" in J-Town and with the owner, Steven, has been outstanding! I had two unrelated issues with my Ford Escape. In the most gracious and sincere way Steve kept me fully informed at all times, worked hard to find ways to reduce the cost and completed the work to the highest standards. Steven treated me like a long time friend and customer even though it was my first visit. "The Shop" will be my "go to" for all future services for both of my cars. THANK YOU Steven!

Rich Bargas

November 16, 2024

Last night I noticed my engine light come and had no idea what was wrong. I remembered a business card I received in the mail describing "The Shop" for automotive repair. I took my vehicle in and discovered a great place to take my cars for repair. It's nice to find a repair shop you can trust for outstanding service. Today they won a new customer.

John Wadell

February 4, 2025

Great experience at this place and very well ran. Had some problems with my truck was able to get me in the same day and have it ready 2 days later. This was seriously the first time someone has ever walked me through everything I had going on. Even offered to have there specialist come up as well if I wanted. When I went in to pick up my car they had everything laid out on the counter so I could visually see everything they had told me they were going to replace and had the team as well there. Mind blown!!!! I might add that before they did anything he even offered to let me take anywhere else and get an another opinion before doing anything. Hats off to these guys. Can't tell you enough how much I recommend this place.

Emilye Bryan

January 12, 2025

Very positive experience with Steve and his top notch team at The Shop.

Raymond Witten

March 20, 2025

Very transparent and very good pricing compared to two other quotes I received from other competitors. They saved the old parts and showed me what they replaced and why it was needed. Thanks for the great service!

Elvira Vakhit

December 6, 2024

I can’t say enough good things about The Shop! I came in for an alignment, and they absolutely exceeded my expectations. From the moment I walked in, the staff were incredibly friendly, professional, and welcoming. They took the time to explain everything clearly and even pointed out a few things I hadn’t noticed that could use attention down the line without pressuring me at all. What really stood out was their willingness to go above and beyond to ensure my car was in perfect condition before I left. It’s rare to find a place where you truly feel like they care about their customers and not just the transaction. My car is running smoother than ever, and I couldn’t be happier with their service. If you’re looking for a reliable, trustworthy, and skilled team to handle your car’s needs, look no further. The Shop has earned a loyal customer in me, and I’ll be recommending them to everyone I know.

Joey Mann

Roy T

January 1, 2025

Moved back to J-Town. Passed this shop several times and had never stopped in. Needed some engine work done on my 96 Mustang GT. Explained the problem and was told they could take care of it. They completed the work in a timely manner and kept in contact with me the whole time the vehicle was there. The staff is very knowledgeable, experienced, friendly and professional. Would recommend this shop to any car person that wants quality work done. All my cars will be going here for any repairs.

Ashley Powell

January 30, 2025

Highly recommend!

Winter Kloset

January 8, 2025

Great people to work with, and very personable as well as professional

Moira Fauth

Honest and transparent with quality work! There’s a lot of anxiety bringing your vehicle in for a ‘noise’. A mechanic can tell you anything about what’s wrong and what’s needed. Luckily, Steven and his team diagnosed and fixed exactly what was wrong. They took the time to explain it with pictures. Was up front about the plan, timeframe and costs. It’s been a couple of weeks and the Jeep rides beautifully! I’m glad we have an honest and reliable shop in Jtown, and would not hesitate in recommending them to anyone.

Alexandra Collard

Had a great experience with this shop. Quick service and the job was well done. I wont ever go anywhere else for my any of my auto repairs. The mechanic was very knowledgeable and very helpful

Lori Sims

December 7, 2024

I took my car in after being unable to get answers anywhere else, having seen the great recommendations online. First impressions are everything, and these guys are true professionals in every sense of the word. They are knowledgeable, honest, and extremely reasonable. The Shop has earned family of new customers!

Anne Niehaus

March 28, 2025

Updated review!!!! Just had oil chg/tire rotation. First time the car didn’t need additional maintenance 😳😁. Highly recommend The Shop for professional maintenance and honest dealings. Get your ride ready for hot weather at The Shop.

Luci Poree

November 19, 2024

I recently had the pleasure of visiting The Shop after experiencing persistent issues with my vehicle that other shops could not resolve. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor that immediately put me at ease. The staff at The Shop especially Jacob were not only friendly but also incredibly knowledgeable. They took the time to listen to my concerns and thoroughly explained the diagnostic process they would undertake to identify the problem. Unlike other places where I felt rushed or dismissed, here I felt valued as a customer. After a comprehensive inspection, they quickly diagnosed the issue that had stumped other mechanics. It was clear that their expertise was top-notch. They provided me with a detailed explanation of what needed to be done, along with transparent pricing that was very reasonable considering the quality of service provided. What impressed me most was their efficiency. They completed the repairs in a timely manner without compromising on quality. I left feeling confident in my vehicle’s performance, which is something I hadn’t felt in quite some time. if you’re looking for a mechanic who combines friendliness with exceptional skill, look no further than The Shop. I highly recommend them to anyone in need of automotive repair services. They truly go above and beyond to ensure customer satisfaction! Thank you all so much!

Danielle Cook

March 4, 2025

Love the shop for all of my automotive needs. The staff is so attentive and knowledgable! They educate you on the work they are performing on your car and how to best take care of the vehicle. You can tell these guys are sincere and want to do everything they can to help you. Will forever be a customer of theirs!

krystal donaway

January 28, 2025

Everyone was so helpful, and Steven went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Steven made me feel cared for and important, like family! This is the best experience I’ve ever had with a mechanic, and with his staff too!!

Jared White

January 21, 2025

They were able to literally save Christmas by fixing my emergency breakdown on Christmas Eve! Fixed the problem quick and didn’t try to upsell me any BS. Then when I realized I forgot to apply a coupon to that fix they offered a free oil change to make it up. Excellent shop for any type of car!

Katarina Likins

December 3, 2024

The shop not only got my car looked at in a timely manner but we’re very transparent with exactly what was wrong and also did a thorough inspection and found a few other things that would have been safety concerns. They communicated very well, explained it to where I could understand and I would highly recommend taking your vehicle here with car troubles.

Ethan Heart

Went here today to get my partner's car looked at and everyone was very nice. they worked pretty quickly despite being decently busy, and they let us know everything that was wrong with the car, without any charge for inspection. 10/10 will be coming back for any future vehicle needs.

Benji Norris

Rachel P

December 20, 2024

This place has got my business from here on out. I came in for a standard full synthetic oil change. They did a routine inspection and found the source of a spooky sound that I had been hearing that I didn’t even think to tell them about! They also identified that I had an oil leak, which I was not aware of. They physically showed me where the issues were, which I felt was very transparent of them. They also explained everything to me to make sure I understood why certain things needed to be replaced. I felt like they treated me with the utmost care, which I really appreciated. Their pricing is also super reasonable. I am so glad I decided to try them out for an oil change! They will be my go-to shop now! Thanks a ton!

Campbell Higgs

Had a great experience today when I went to the shop today. Great people, great service, great pricing. Finished it within the day

Jordan Dunn

Steven and the mechanics at the shop are as honest as they come. Twice now I've come to them with "problems" that they've talked me out of wasting money on. They use good old fashion diagnostics to insure that they aren't just throwing parts at the problem to waste your time and money.

Camille Hurt

November 1, 2024

Steven and Jacob were super helpful from start to finish! I found this shop on Google because it was close to my area but I’m so glad I didn’t go anywhere else. Communication was clear and they helped me resolve some really complicated issues on my car quickly and effectively! They’re good, honest people who clearly love what they do. Thank you all so much for everything. I’ll be bringing my car back here for all my needs. I would definitely recommend The Shop if you’re looking for a safe place to maintain and repair your car.

The Shop

Automotive Services

AC & Heater Repair

Automotive Diagnostics

Brake Repair

Engine Repair

Oil Changes

Suspension & Alignment

We Offer All Automotive Services

Customer Reviews

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