The Shop

Automotive Specialists

Automotive Services

Our Jtown-native automotive specialists provide top-notch care for all your vehicle needs. We’re locally owned and conveniently located in Jeffersontown. We are capable of handling any job on any car, and we also offer financing options to make our services even more accessible to our valued customers.

black and red car engine

AC & Heater Repair

At our auto shop, we specialize in expert AC and heater repairs, ensuring you stay comfortable on the road no matter the weather.

TheShopKY Diagnostics 02 1

Automotive Diagnostics

Using advanced diagnostic tools and expertise, our auto shop delivers accurate and efficient diagnostics to pinpoint any vehicle issues swiftly.

a close up of a car tire

Brake Repair

With our top-notch brake repair services, your vehicle’s stopping power is our priority, guaranteeing safe and reliable journeys.

TheShopKY Engine Repair

Engine Repair

Our skilled technicians are dedicated to providing engine repair solutions, and optimal performance for your vehicle.

TheShopKY Oil Change

Oil Changes

For quick and hassle-free oil changes, visit our auto shop, where our experienced team will help maintain the health of your engine.

TheShopKY Suspension Alignment

Suspension & Alignment

With meticulous attention to detail and state-of-the-art equipment, our auto shop offers exceptional suspension and alignment services.

We Offer All Automotive Services

Domestic, European, Asian, and Exotic Automotive Services.

Delivering expert care for a diverse range of vehicles, ensuring peak performance and unmatched driving experiences.

Customer Reviews

At The Shop, we prioritize our customers' satisfaction with personalized attention and expert advice for every vehicle. Our commitment to excellence ensures not just superior automotive care, but also a service experience that makes every customer feel valued and respected.

5.0
Based on 279 Reviews
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DJ
October 12, 2024

I honestly cannot recommend The Shop enough. At first I came in to get a second opinion and a quote. When I dropped off my vehicle I spoke with Steven about some history about the car as well as what our needs were. He was absolutely amazing, and after walking out of The Shop, I called my wife and said "I don't care if he charges us twice as much as the other place, I'm having them do the work." I never mentioned anything about having another place look at it first, so it wasn't like he was trying to undercut their quote. Even then, he made sure to try and get us the best prices on the parts and got us a couple of discounts on them. Honestly, after getting the quote from the other place, I priced it all out myself based on what they had said, and Steven and The Shop are definitely making money in some nefarious way, because it ain't in parts and labor... xD

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Mark Snipp
October 1, 2024

I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks

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Ryan Farris
September 16, 2024

Honest team over here. I will definitely be coing back!

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Anna Boss
May 29, 2024

The best place the have work done in J town, fair and honest people.

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Leeann Shallcross
July 16, 2024

Very trustworthy, super helpful and very friendly. You all are awesome! Thank you for your help yesterday!

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Steven Jones
June 4, 2024

This place was AMAZING! They worked with me a lot and my budget. I got my AC compressor and belt done here and I would highly recommend this place!

Elise House
Elise House

Left us a 5 star review

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Elise House
June 10, 2024

These guys are hands down the best in town. They’re incredibly kind and knowledgeable and explain everything in a way that’s easy to understand, even if you know nothing about cars. Take every car you ever own here. Seriously, they’re awesome.

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Oriana Midence
October 3, 2024

Incredibly impressed with this place. I called asking about having some brake work done and they told me to bring it in any morning and they would take care of it. The repairs ended up being a bit more involved than expected, but they still managed to get everything done that same day! They were very communicative about my repairs throughout the process. They sent pictures and provided updates. All the staff I dealt with were very friendly and knowledgeable, taking time to answer any questions or explain any repairs. The prices of services were fair and reasonable. I will be back for any future mechanic services.

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Mark Snipp
October 1, 2024

I honestly was beginning to despise people in the auto repair industry for generally being dishonest, conniving scumbags, but then I met Steven and his team and they changed my mind on all that lol. It doesn’t get much better than this, folks

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Kaitlyn Morrison
May 21, 2024

I recently had an excellent experience at The Shop! They were not only friendly and welcoming but also extremely prompt in scheduling my car for service. The price was very reasonable, and the quality of work was top-notch, reflecting their expertise. Highly recommend for anyone needing reliable car service!

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Celeste Reed
September 11, 2024

Both Steve’s were amazing .. I would definitely recommend their services to a family member or friend… Jacob the other technician that was present was very thorough and professional . the whole team was a great pleasure to do business with and will further be attending their services. THANK YOU AGAIN !

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Margaret Elkins
July 8, 2024

We recently took our 2009 Mustang to The Shop for a pinion seal leak based on a referral. We had it repaired and returned to us the same day. We are new fans of The Shop! Steven and his crew are professional and knowledgeable, and we love that they are locally owned. We will be using them for all of our future auto needs.

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Heather Gray
April 18, 2024

AMAZING work done by an awesome crew! These are the NICEST most reasonable people. They diagnosed the problem last minute, performed excellent, high quality work at the drop of the dime, stayed late so I could get my vehicle(s). Affordable price, I was able to get BOTH my vehicles repaired. I will forever come back to this place, this is THE SHOP.

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Brianna Horton
September 10, 2024

Staff was very sweet and welcoming! Dropped my car off Thursday and was completed by Monday! My cars drives like it’s brand new!

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Steven Jones
June 4, 2024

This place was AMAZING! They worked with me a lot and my budget. I got my AC compressor and belt done here and I would highly recommend this place!

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Robyn C
May 7, 2024

Exceptional service! I called them quite by accident when the dealership said they could not see me until mid June after my check engine came on. The owner, Steven Kelly, said come right over and we will diagnose the problem. I did and was completely at ease. Took my car in today and I can’t say enough good…a great bunch of guys (even though I had to walk there…LOL). I’ll never go anywhere else!!

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TheColmster
October 14, 2024

The guys at the Shop were helpful in diagnosing and fixing my son's car and getting it on the road quickly. Super friendly and on top of it. Thank you!!

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Timothy Eubanks
August 23, 2024

They saved me $800 on a major service 🤯 Super grateful for the straight-up, no hustle, service. Totally recommend "The Shop" to any and everyone 🙌

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Anna Boss
May 29, 2024

The best place the have work done in J town, fair and honest people.

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TRAGIC_Makarov
September 20, 2024

Great and quick service

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Edward Lucey
April 2, 2024

Googled an auto body shop, and came across THE SHOP. They were very professional and even picked me up from home to show and give me a clear understanding of the issue. Quick and quality service!! I would recommend The Shop to anyone having car issues. A+++++

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Traci Head
July 24, 2024
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I highly recommend The Shop! They are incredibly trustworthy, have an excellent eye for detail, and provide outstanding customer service.

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Michael Gray
May 25, 2024

My wife and I recently moved to Fern Creek. Since we drive older cars, it's good to have a trustworthy mechanic close by. We happened to meet Steven through our new neighbor, and within about a month both of our cars needed some repair work. We decided to use "The Shop" and we are glad we did. Steven and his staff are courteous, fair, quite knowledgeable, and very accommodating. We are happy and relieved that we've found our new car guy.

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Isaiah Ayala
April 26, 2024

THESE GUYS ARE AWESOME!! Super honest, knowledgeable and JUST FREAKING AWESOME! They have earned my business in full. Jacob (mechanic) coolest guy on the block. Owner Steven is right there with Jacob hahaha! 8/26/2024 another great freaking review. These guys are amazing yet again. Can’t express enough gratitude for the people at the shop.

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James Burns
April 17, 2024

As a former mechanic shop owner, I am very pickie. These guys are honest and fair, and as far as my three vists, they do a great job. STEVE is helpful .it is hard to find a shop you can trust, but they have earned mine. Keep up the good work. My go to guys!!!! Rate a 10 in book.

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Jessica Walker
June 20, 2024

This place was absolutely amazing, they fixed my car for a small fraction of the price then another shop quoted me for! They were also super fast

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Stephen Ayres
August 9, 2024

Steve and Jacob are absolute legends of the industry! Would give more stars if I could

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Justin Manning
April 25, 2024

Transparent diagnostic processes and fair pricing. The distinction between safety related repairs and other issues that are going to be an upcoming needed repair. These guys give good advice on repairs and vehicle longevity in a time of inflated new car prices is prices, and that has real value these days.

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Autumn Walters
July 8, 2024
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Patricia Bardin
May 21, 2024

Knows how to fix BMW!

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Roman Igras
November 6, 2024

Great service. Clean shop!

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Beth Johnson
August 6, 2024

Very pleased with the service and treatment of my vehicles...no greasy mess to clean up from these guys when they're done! Much appreciated

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Gretchin Brito
June 27, 2024

This is the place to go if there is anything about your car that you’re worried about! They will take good care of you like they did with me. Highly recommended ⭐️⭐️⭐️⭐️⭐️

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Jordan Micheal
July 17, 2024

Awsome shop, Steven help save me from a pickle !!

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Camille Hurt
November 1, 2024

Steven and Jacob were super helpful from start to finish! I found this shop on Google because it was close to my area but I’m so glad I didn’t go anywhere else. Communication was clear and they helped me resolve some really complicated issues on my car quickly and effectively! They’re good, honest people who clearly love what they do. Thank you all so much for everything. I’ll be bringing my car back here for all my needs. I would definitely recommend The Shop if you’re looking for a safe place to maintain and repair your car.

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Chris Glock
October 16, 2024

The best service I’ve ever had! Steven and his crew were patient and explained what they were doing and why each step of the way. They helped make sure I knew what services I needed without making me feel pressured to get anything I didn’t need at the moment. I’ve been looking for a new shop to go to since I moved to this side of Louisville and I’ve found it at The Shop

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Robin Mcmillen
October 17, 2024

Very professional, efficient, affordable, and quick. I would recommend them to all my friends and family. Thank you!

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Debra Douglas
May 1, 2024

Absolutely amazing service! They were able to take in my car to service instantly and talked me through issues they saw that weren't quite done correctly and made corrections for them super quick... also super personable staff!

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Holly Dunn
July 9, 2024

Steven and his team finished an oil change, tire rotation, air filter change, and a general car inspection promptly all while I was on my lunch break! The cherry on top is that this didn't break the bank. Steven also took the time to explain and show me what truly needs to be addressed with my car sooner than later. I've been overdue finding a reliable and knowledgeable mechanic for car maintenance but I finally found what I was looking for.

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Casey Cox
May 16, 2024

All of the employees were super kind and helpful!

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Sami S.
August 1, 2024

I recently had my car serviced at this company, and overall, I am very pleased with the results. My car runs perfectly now, thanks to their precise and high-quality work in replacing many parts. I absolutely recommend getting your car serviced or repaired here for the quality of the work alone. However, there were a few areas where the customer service could improve. The phone conversations were a bit rushed, and the explanations of the issues and necessary repairs felt hurried. Despite this, they did take the time to show me the parts that were replaced, which I greatly appreciated. They also walked my brother and I through the process a bit, this occurred in person upon picking up the vehicle. In summary, I would say that the exceptional quality of the service and the thoroughness of the repairs outweigh the minor customer service issues. I highly recommend this company for any car repairs or maintenance needs.

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Jacey Smothers
May 24, 2024

We had such a great experience with the Shop. They were so great to work with and knowledgeable!

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Raymond Huynh
July 9, 2024

Great people and clean shop!

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lilyoshi996
August 29, 2024

They was very nice and extremely helpful when it came to diagnosis and repair they took very good care of my Jetta I’m glad I found them. I can’t thank you guys enough.

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Katie Moore
June 7, 2024

Appreciate and love The Shop SO much! I desperately needed an oil change before going out of town and they thankfully were able to squeeze me in. Their staff are so friendly, the waiting area is very clean and it was an amazing deal! We will definitely be back and I’ve already started messaging family before even walking out the door. Thank you guys!

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Lizzie Hunter
May 24, 2024

I knew I needed my brakes checked, and I work right next to The Shop, so I went over and asked if they could look at it. Going in, the vibe was already super fun. Everyone seemed to be having a good time. Steven greeted me at the desk, and we talked about possible repairs—then he told me to bring it by, they’d look at it, and if I wanted, they could start repairs right away and hopefully have them done that night! Once they knew what my car would need Steven walked over to let me know and talk it through with me. He was clearly very knowledgeable and he explained what my car needed and why it was important and how they were going to do it well. Brian was the tech, and he stayed late to get my repairs finished for me. Steven kept me updated the whole time. I picked up my car with new brake pads, rotors, and fresh calipers, and my little Hyundai has not driven better since I got her last year. They do oil changes as well, they’re super sweet and fun—definitely definitely go here if you need work on your car.

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Krista Moberly
April 25, 2024

I thought I had a serious issue when it was really just the wrong bulb being placed incorrectly. Pricing was completely fair and customer service was amazing!! Will be coming back

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Kelly Barry Smith
October 16, 2024

We moved here 3 months ago and I asked my neighborhood group about a reputable, honest mechanic who was reliable and thorough. The Shop was recommended several times and now I can see why. Steve was knowledgeable and considerate, addressed all of my concerns, and left me feeling confident in the job that was done. Happy to have found our new family mechanic!

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Ryan McGill
July 7, 2024

The Shop is amazing! I would highly recommend for anyone who needs work done on their car. Steven will treat you right and always provides excellent service, and top quality work.

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Andy Schum
August 15, 2024

Honest mechanics. Professional and friendly atmosphere. All repairs are clearly and thoroughly explained. Work is done promptly, and always willing to work around your schedule. Highly recommend The Shop!

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Erik Pender
August 16, 2024

We were having break issues on our 2013 Ford F150. The Shop diagnosed the problem, gave us an estimate and our truck runs great now. They are reasonably priced, friendly and very professional!! I highly recommend them!!!

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Ronnie simpsom
August 15, 2024
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The Armani Experience
September 23, 2024

Went there to get my oil changed today and my service was excellent. The guys was very knowledgeable and help with something that was also going on with my vehicle other the oil change. They did over charge me for anything and I will be a returning customer for sure.

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Arentufunny
June 28, 2024

Very fair pricing, quick to respond, great about communicating necessary information and showing why things were needed. Got quick service that was effective. Would highly recommend

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Josh V
July 30, 2024

Brought my car in because my radiator was leaking a lot. The team did a full diagnostic and gave me a quote on how much it would cost to fix. It was undoubtedly expensive so i didnt feel like doing it right now. I told that to them and they said there was no pressure and i didnt have to pay for the diagnostic. Very friendly and informative all around.